Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
A+ Japanese Auto Repair, Inc.

My experience working with customer service rep Elaine could not have been better. She was responsive to a laundry list of requested service and knowledgeable concerning the details of the requested work. She is the perfect customer interface. Terry Turpin

Terry, we're thrilled to hear that Elaine provided exceptional service! Our team takes pride in delivering knowledgeable and attentive customer care. If there's anything else we can assist you with, please don't hesitate to reach out at (650) 703-0973. We look forward to serving you again soon!-Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Very thorough, professional work. They do all cars, not just Japanese. Highly recommend taking your car here for all services!

Hey Tiffany! We're thrilled to hear that you had a positive experience with us! Our team takes pride in providing thorough and professional service to all makes and models, so it’s great to see that reflected in your visit. Your recommendation means a lot to us, and we look forward to helping with your car's needs in the future. Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Rob was the best, really helped me understand the problem and guided me through the process

Hi Pratiyush, We're thrilled to hear that Rob was able to provide you with the guidance and support you needed! We pride ourselves on making sure our customers feel informed and confident throughout the repair process. If you have any more questions or need assistance in the future, feel free to reach out. Safe travels and thanks for choosing us! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Great service, super friendly. I had a tire situation and they were able to assist me very promptly.

Hi L. L., We're really glad to hear that we could help you out with your tire situation! Our team strives to offer friendly and prompt service, so it's awesome to know that reflected in your visit. If you ever need anything else, feel free to stop by or give us a call. Safe travels! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I HAVE TO SAY THE SERVICE AND TIMING AND CUSTOMER SERVICE IS AWESOME, SHOUT OUT TO KATIE WHO WAS ALOT OF HELP

Hi Melissa! We're thrilled to hear that you had such a positive experience with us. It's fantastic to know that Katie made a great impression and was able to assist you. We'll be sure to pass along your shout-out to her! If there's anything else you need, feel free to reach out. Safe travels, and we look forward to seeing you again!

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

5/5 Excellent. They were able to take my vehicle in on very short notice and returned it to me in better condition. It was also for a service which wasn't listed on their website. So I was skeptical when first contacting them if they could even do it. However, my doubts quickly changed when I called and visited the shop. I'd like to give special recognition to Robert. He was the primary representative I spoke and met with. I believe he does a fantastic job and gave superior customer support throughout the process. Robert was welcoming and kept me informed on my vehicle's status and at no time did I feel pressured or manipulated to make a decision I didn't want. I briefly spoke and met with others and they were friendly too, which is reflected in the company's high reviews. A+ was a pleasant experience that I didn't expect. Based on that, I plan on being a repeat customer for check-ups or future vehicle questions. I will also recommend A+ to others.

Hi Clayton, We're thrilled to hear about your positive experience with us! It's fantastic to know that we could assist you on short notice and provide the service you needed, even though it wasn't listed on our website. We're always happy to go the extra mile for our customers. Robert will be delighted to receive your special shout-out! We’re lucky to have him on our team, and it’s great to hear he made your visit smooth and pressure-free. Our team is dedicated to maintaining a friendly and supportive environment, and it’s wonderful to hear that reflected in your experience. We're excited to welcome you back for any future check-ups or questions about your vehicle. Thanks for considering us for your automotive needs and recommending us to others. Safe travels, and see you next time! Best, The A+ Japanese Auto Repair Team

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Great, friendly service at great prices.

Hey Travis, We're really glad to hear you had a great experience with us! It's our goal to provide friendly service at prices that make our customers happy. If you ever need anything else, feel free to drop by. Safe travels! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I can't say enough great things about A+ Japanese Auto Repair! From start to finish, the entire process was seamless and incredibly convenient. Scheduling an appointment was easy, and they kept me informed every step of the way. The service was top-notch—professional, friendly, and thorough. They provided a detailed breakdown of all the issues with clear explanations and even included photos, which gave me complete confidence in their recommendations. The transparency and honesty were truly refreshing! If you're looking for a reliable, efficient, and customer-focused auto body shop, this is the place to go. Highly recommend!

Hey Grace, We're thrilled to hear about your positive experience with us at A+ Japanese Auto Repair! It's great to know that our team's effort to provide a seamless and transparent service made a difference for you. Keeping our customers informed and confident in their car care is always our top priority. Your recommendation means a lot to us, and we're here anytime you need assistance in the future. Safe travels and thanks again for choosing us! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Cannot recommend A+ japanese motors enough. Big thank you to Rob and the entire team for taking care of my twenty year old eclipse.

Hi Kayla! We're thrilled to hear that you had a great experience with us. It was a pleasure working on your Eclipse, and we're glad we could help keep it running smoothly. Rob and the entire team appreciate your trust in us, and we're here whenever you need anything. Safe driving! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

My Honda accord has a check engine light on and is jerking while driving, then it was diagnosed as misfiring in cylinder 3 based on the error code. But they would like to do additional tests to identify the exact problem. After they did comprehensive diagnostic tests, the root cause for this problem was identified. It was due to the spark plug problem. It saves a substantial amount of money and reduces repairing time. Many thanks to Justin and A+ Japanese Auto repair team. Their professionalism and excellent service with reasonable cost are greatly appreciated!

A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.