San Carlos Auto Repair


3832 reviews
(650) 946-1856

2yr / 24,000 Mile Warranty

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Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Google
A+ Japanese Auto Repair, Inc.

Needed a new catalytic converter and O2 sensor after they got stolen. Albert was always one step ahead and took care of everything well ahead of schedule. The whole team is honestly super polite and helpful, and will keep you in the loop every step of the way

Jake, thank you for writing such a kind review! I'm happy the team here at A+ Japanese Auto Repair, Inc could put things right for you quickly. We believe in keeping our customers informed every step of the way. If you need anything else, please don't hesitate to reach out to us. -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
5
A+ Japanese Auto Repair, Inc.

I own 4 Japanese cars, 3 of which are at least 8 years old. I take all of these exclusively to A+ Japanese auto for remedial maintenance and repair. Why? 1) They are experienced in older Honda & Subaru vehicles: what wears out. 2) I appreciate their advice on what issues to address or not address. 3) They explain the trade-offs of repair strategies. 4) They provide photo evidence of diagnostics. 5) Their labor charge is reasonable and inline with the industry. The bottom line is I trust their advice and guidance. I deal exclusively with Elaine as my customer representative.

Dear Robert, thank you for trusting us with your vehicles and for taking the time to leave such a detailed review. It's wonderful to hear that you appreciate our expertise, advice, and transparent communication. We strive to provide the best possible service to our customers. Elaine is indeed an invaluable team member, and we're grateful to have her. If you ever need any assistance, please don't hesitate to reach us at (650) 946-1856 or [email protected]. Thank you again for your continued support! -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Great service, great people, very accommodating and transparent about vehicle repairs.

Hi Adam, Thank you for the awesome 5-star review—and for trusting us with your 2000 Honda Civic. We’re glad you felt the service was accommodating and that our team kept everything transparent from inspection through repairs. That’s exactly the experience we aim to deliver on general maintenance, electrical, and engine work alike. We appreciate you choosing us and look forward to keeping your Civic running strong. Gratefully, Elaine, Albert, & Brian A+ Japanese Auto Repair, Inc. 📍 780 Industrial Road, San Carlos, CA 94070 📞 (650) 946-1856 🌐 aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I had an excellent experience at this auto repair shop! I needed help changing my engine air filter and spoke with Brian to schedule a quick walk-in. He got me in right away — no waiting at all. Once I arrived, Brian personally helped me out, and Anthony (Production Manager) and Jacob (Technician) took care of everything quickly and professionally. Since the work was minimal, they didn’t even charge me for labor, which I really appreciated. It’s rare to find a team this honest, friendly, and efficient. I really appreciated the great service and will definitely be coming back in the future. Highly recommend!

Hi Pallavi, Thank you so much for the wonderful 5-star review! We’re really glad we could help you out with your engine air filter and get you in right away. Brian said it was great speaking with you, and Anthony and Jacob were happy to jump in and take care of everything quickly. If something is a simple fix, we’ll always be upfront about it — sometimes a little help shouldn’t come with a big bill. We appreciate your trust and your kind words about our honesty and friendliness. We’ll be here anytime you need us — whether it’s something small or something more involved down the road. Gratefully, Brian, Anthony & Jacob A+ Japanese Auto Repair, Inc. 📍 780 Industrial Road, San Carlos, CA 94070 📞 (650) 946-1856 🌐 aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Had a terrific experience at A+. Quick and courteous communication and service and very reasonable price.

Hi Charlie, Thank you for the great 5-star review! We’re really glad to hear your experience with us — and your Mini Cooper — was quick, courteous, and fairly priced. That level of clear communication and smooth service is exactly what we strive for, every visit. We appreciate you choosing us and look forward to helping keep your Mini running in top shape. Don’t hesitate to reach out anytime! Gratefully, Elaine, Albert, & Brian A+ Japanese Auto Repair, Inc. 📍 780 Industrial Road, San Carlos, CA 94070 📞 (650) 946-1856 🌐 aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Awesome team, thorough inspection & report. Including pictures.

Hi James! Thank you so much for the 5-star review! We really appreciate you bringing in your 2002 Honda Accord for a check engine light inspection. It’s great to hear that you found our inspection thorough and the report with photos helpful — our goal is to make sure every client fully understands what we see and why we recommend what we do. We do our best to share items as if you are standing next to our technician looking at the vehicle with them! We’re grateful for your trust and happy that our team was able to deliver a smooth, transparent experience at a fair price. We’ll be here anytime you or your Accord need us again! Warm regards, Elaine, Albert, & Brian A+ Japanese Auto Repair, Inc. 📍 780 Industrial Road, San Carlos, CA 94070 📞 (650) 946-1856 🌐 aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Hi Alexandra, Thank you so much for the 5 stars! Elaine loved helping you with your Honda Civic, and we’re thrilled to hear everything went smoothly. We aim to keep things clear, friendly, and efficient every visit—really appreciate you choosing us and taking a moment to share your experience. We’ll be here whenever you need us next! Gratefully, Elaine, Albert, & Brian A+ Japanese Auto Repair, Inc. 📍 780 Industrial Road, San Carlos, CA 94070 📞 (650) 946-1856 🌐 aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
1
Google
A+ Japanese Auto Repair, Inc.

Shady sales regarding tires. Called specifically requesting a Michelin defender tire. The guy texted me back, saying they don’t even make the tire in that size (lie) so they do not have it and offered me a cheaper alternative that was still priced like the Michelin tire. I won’t include his name because I don’t believe in bashing people individually, but come on, dude. Not only that but Americas Tire has both the Michelin tire in stock and is $400 cheaper than their alternative option. Definitely do business elsewhere.

Hi Jesse, Thank you for sharing your feedback — and you’re absolutely right to point out that the Michelin Defender tire is made in your vehicle’s size. After reviewing your interaction, I want to sincerely apologize for the confusion. Our team did search for that specific tire through our distributors at the time, but unfortunately, it wasn’t available through our normal supply channels. We should have communicated that more clearly instead of leaving the impression that the tire didn’t exist. We’ve already discussed your experience internally and have updated our tire search and quoting procedures to make sure we always clarify whether a tire is unavailable through our vendors versus unavailable altogether. That’s an important distinction, and we appreciate you helping us catch it. Thank you again for bringing this to our attention. We genuinely appreciate the feedback and the opportunity to improve. Sincerely, Eric Sevim, Owner A+ Japanese Auto Repair, Inc. 📍 780 Industrial Road, San Carlos, CA 94070 📞 (650) 946-1856 🌐 aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

A+ was courteous, fast, and well priced. They gave me info on what service was needed right away, and what may need to be addressed in the near future. Both Elaine and Albert were a pleasure to work with. I would highly recommend A+ Japanese Auto!

Hi Justin, Thank you so much for the 5-star review! It was a real pleasure having you and your 2000 Toyota Camry in with us. Elaine and Albert both appreciated the chance to talk through your service needs and help create a plan that fits how you actually use your car — since you only drive it a few times a month, we want every recommendation to be purposeful and cost-effective. We’re grateful for your trust and happy to know you felt the visit was courteous, fast, and well-priced. We appreciate you trusting the recommendation to our shop from your cousin!! Also, thank you again for recommending us and the 5 star review — we look forward to keeping that Camry running smoothly for years to come! Warm regards, Elaine, Albert, Roberto & Moss A+ Japanese Auto Repair, Inc. 📍 780 Industrial Road, San Carlos, CA 94070 📞 (650) 946-1856 🌐 aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Dropped my car off for an oil change and for an inspection to address a rattling noise from my engine. A Lyft ride is generously dispatched for me to get home. I am promptly alerted that my car is ready at the time promised and that the proposed inspection fee would be waived as the hood latch only needed lubrication. I am grateful for the honesty and commitment to customer service, what a delightful experience. My car sounds new again!!!!! I had my water pump replaced here back in December and have had no issues. My mom used to bring her car here for repairs when I was kid. A+ is top notch in terms of customer service, quality of work, and value. Pretty sweet to see they haven’t lost those values over time and have figured out a way to make their business model resilient. The techs in the garage are always friendly and helpful. Much thanks to Albert, Moss, and the rest of the team for making this last visit a memorable one.

Hi Sam, We can’t tell you how much your review means to all of us — especially Albert who is thrilled to read your kind words! It’s really special to hear that your family has trusted A+ Japanese Auto Repair for so many years, and that we’re still living up to those same values of honesty, quality, and genuine care. We are glad to have your 2013 Scion tC back running quiet! We’re so glad the oil change and hood latch service went smoothly, and that the car is sounding great again! Thanks for recognizing our team’s attention to detail and customer-first approach — we truly believe that’s what makes A+ “A+.” Looking forward to helping you (and your family) whenever you need us next! So fun to be able to serve the San Carlos community after over 25 years in business. Warm regards, Elaine, Albert, Roberto & Moss A+ Japanese Auto Repair, Inc. 📍 780 Industrial Road, San Carlos, CA 94070 📞 (650) 946-1856 🌐 aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
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A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.