San Carlos Auto Repair


3718 reviews
(650) 946-1856

2yr / 24,000 mile warranty

Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Google
A+ Japanese Auto Repair, Inc.

A Plus did a great job and got it done by the time I needed it. In the midst of moving, I scheduled an oil change and other repairs because I knew the auto shop would be hands off, capable and reliable. Communication with Katie was great and she went the extra mile to explain all the repairs in an easy to understand way and watched for traffic to help us get in and out of the shop. I appreciate their focus on reviewing a car's history through car fax, like how doctors look at my medical history, to inform whether or not a repair is due or can be done later. It feels like they care more about my car's well being more than I do, which is why I trust them. Lastly, I need to find cost savings where I can and I'm thankful they sent a coupon in the mail and found a way to save on labor costs. Pro tip: they service non-Japanese cars as well!

Hi Stacy! Thank you so much for your kind review! We're thrilled to hear that you had a great experience with us at A+ Japanese Auto Repair. Moving can be stressful, so we're glad we could help make your transition a bit smoother by taking care of your car repairs. Katie is a valuable member of our team, and it's wonderful to know her efforts to communicate clearly and assist with traffic were appreciated. Your trust in us means a lot, and we're happy to hear you found our service reliable and hands-off. We understand the importance of cost savings, and we're glad our coupon and labor cost solutions were helpful. Thank you for pointing out that we service non-Japanese cars as well; we aim to be a versatile and dependable choice for all our customers. We look forward to serving you again in the future! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Shamus is a wealth of knowledge on Miatas and was able to give me a load of advice for my 2023 mx5 nd. He gave his time free and with no expectations. I really felt I was talking to a car enthusiast first and not a typical garage. Thank You!

Thank you for your kind words, Jay! We're thrilled to hear that Shamus provided exceptional service and expert advice for your MX5. We take pride in our team's passion for cars and dedication to our customers. If you have any more questions or need assistance in the future, please don't hesitate to reach out.

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I didn’t have the time, experience and money to spend on parts and tools for my repair. Luckily, Rob helped a brother out in dire times. I greatly appreciate the support and help from these guys.

Hey Elijah! Thank you for sharing your experience with us! We're glad to hear that Rob and our team could assist you during a challenging time. Your appreciation means a lot to us, and we're always here to support you with any repair needs. It's wonderful to know we could help when you needed it most. We look forward to being of service to you in the future! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Always outstanding service and work done by A+ Japanese Auto repair. I recently took my car in and they were fast and accommodating. Rob is fantastic! 10/10 recommend!

We so appreciate your kind words, Mellanie! Please don't hesitate to reach out to us if there's anything you need.

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Grateful I found you guys, such a big help. Very accommodating, considerate

Hi Alberto, We're delighted to hear that you found us and had a positive experience with our service! Thank you for your kind words about our team's accommodation and consideration. Providing exceptional service and support is always our goal, and we're thrilled that we could be of assistance to you. If you ever need anything else, please don't hesitate to reach out. We appreciate your feedback and your business! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Hey TJ! Thanks for taking the time to leave us these five stars. Have a great week! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Knowledgeable and efficient!

David, Thanks so much for the 5-star review and for trusting us with your repairs! We appreciate your kind words and hope that we can continue to impress you in the future for any of your repair needs. Thank you for choosing A+ Japanese Auto Repair and don't hesitate to reach out if you ever have any questions or concerns! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Amazing customer service. Honest business and fixed all my car needs.

Hi Carolyn! We're thrilled to hear that you had an amazing experience with our customer service and that we were able to meet all your car needs. Honesty and integrity are values we hold dear, so it's fantastic to know that you felt well taken care of by our team. If you ever have any more car needs in the future or if there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for your kind words and for choosing us for your automotive needs! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Absolutely a wonderful experience working with Katie and the entire team here. They send you details on the repairs they are doing with photos. You’re in excellent hands here. I found my forever auto mechanics with A+ Japanese Auto. They have fantastic customer service and remarkable auto repair skills.

Hello Mary! Thank you so much for sharing your experience with us! We're thrilled to hear that you had a wonderful experience working with Katie and our team. Providing transparent communication and detailed updates, including photos of the repairs, is something we take pride in. It's fantastic to know that you feel confident in our service and have found your forever auto mechanics with us. We truly appreciate your kind words about our customer service and auto repair skills. If there's anything else we can assist you with in the future, please don't hesitate to give us a call. Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Good customer service, Robert was very informative and helpful on what my vehicle needed.

Thank you for sharing your feedback, Christopher! We're delighted to hear that you received good customer service from Robert and that he was informative and helpful in addressing your vehicle's needs. Providing informative and helpful service is what we strive for, and we're glad that Robert met your expectations. If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
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