REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Google
A+ Japanese Auto Repair, Inc.

Great Customer service !!! They have a great attitude all the tome and explain everything thoroughly.I will definitely be coming back!

Thank you, Peter, for placing your trust in us! We are delighted to serve and look forward to seeing you again at the next service. Have a great weekend! -- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I had a great experience at Japanese Auto Repair!!Highly recommend them. Jason is very knowledgeable about cars. He let me know what repairs needed to be done on my 2002 LEXUS 300. He also kept me informed by phone how things were going & when I could pick up my car. Once again I highly recommend this auto repair shop. Wouldn’t go anywhere else! 😊

Wow! Thank you, Lilly, for allowing us the opportunity to serve you and your Lexus. It is our pleasure to keep you informed and we look forward to seeing you at the next service. -- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Great fast service at reasonable prices especially for Bay Area

Thanks, Maddy Marie! It's always a pleasure serving you and your Honda. Have a great weekend! -- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I reluctantly took my 2016 wrx to A+ to have a complicated short shifter installed. I’m glad I found A+; my experience here was great. My service advisor, Jason, was very honest, fair, and exceedingly competent in making sure the whole process for me went smoothly. A+ is a special shop that does a lot of things right, but -for me- the team of service advisors made this shop stand apart from the others. In some other good shops, you speak to the owner that knows you and your vehicle by name... but then the car is handed off to one of any number of mechanics and you start to wonder what happens to your car. That’s not the feeling u get at this shop, you stay in communication with one of 3 service reps that keep u connected and take responsibility for the service. This family-owned business seems to have a good system that the high quality employees buy in to. In my short, single experience with A+, I’ve noticed the excellent work of: the service reps, the skilled mechanics, and even the guy that receives your vehicle on arrival and carefully makes sure your car returns in the same condition. Lastly, they have a great drop off and pick up system that gives the option to conveniently leave/pick up vehicle even when the shop is closed. A+ is good; I highly recommend.

Wow! Thank you for the heartfelt review, Greg! We are honored to have earned your trust and to work on your Subaru WRX. -- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Good experience. A+ Japanese Auto Repair took care of my Lexus RX300. I had the Fall Special, which includes an oil change and a thorough inspection of the vehicle. Justin, my service advisor, was very helpful and addressed all my questions and concerns. I received an inspection report that even included a picture of a problem area. Time is of the essence, so I was thrilled that drop off, pick up and payment were all simple and quick.

Thank you so much, Natalie, for the kind words and the five stars. We hope you have a terrific weekend! :-) -- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Justin is super nice! I would definitely come here again if I need service in the future.

Thank you for the kind words, Yichuan! We appreciate you and look forward to seeing you next time. :-) -- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Excellent service. They charge a bit more than some others but you get what you pay for. Better than going to a dealer for sure.

Thank you for the kind words about our excellent service, Alex. We appreciate your support. -- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I went to A+ Japanese Auto Repair based on a recommendation and I was utterly shocked how awesome they were to work with on getting my cars repaired. Jason is the service advisor I mainly dealt with but, I also spoke to a couple of other service advisors and all of them were extremely professional and easy to communicate with. These guys are quick to communicate, concise and provide clear information and easily help you understand what's going on with your vehicles. I remain immensely appreciative that they would communicate to me before I even thought about having to get in touch with them to find out what was going on. So many other automotive repair places are the opposite. I will for certain be taking my cars to A+ Japanese Auto Repair for all my future repair needs. They've easily got to be one of the best automotive repair shops in the bay if not the best. Highly recommended!

Thank you so much, Dustin! Your high praise of our team truly touches our hearts. We appreciate you and look forward to seeing you again. -- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
A+ Japanese Auto Repair, Inc.

Awesome customer service. Naeem is my customer service rep. He talks and explains what needs to be done.

Awesome! Thank you, Jo! We look forward to serving you again when we may be of service. -- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Extremely friendly staff and very quick and responsive. No sketchy recommendations and they care about their customers. Have worked with Justin and his team a few times now and have always had a great experience

Thanks for your ongoing support and praise, Brandon. We're always happy to see you! -- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
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