Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Google
A+ Japanese Auto Repair, Inc.

I HAVE TO SAY THE SERVICE AND TIMING AND CUSTOMER SERVICE IS AWESOME, SHOUT OUT TO KATIE WHO WAS ALOT OF HELP

Hi Melissa! We're thrilled to hear that you had such a positive experience with us. It's fantastic to know that Katie made a great impression and was able to assist you. We'll be sure to pass along your shout-out to her! If there's anything else you need, feel free to reach out. Safe travels, and we look forward to seeing you again!

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

5/5 Excellent. They were able to take my vehicle in on very short notice and returned it to me in better condition. It was also for a service which wasn't listed on their website. So I was skeptical when first contacting them if they could even do it. However, my doubts quickly changed when I called and visited the shop. I'd like to give special recognition to Robert. He was the primary representative I spoke and met with. I believe he does a fantastic job and gave superior customer support throughout the process. Robert was welcoming and kept me informed on my vehicle's status and at no time did I feel pressured or manipulated to make a decision I didn't want. I briefly spoke and met with others and they were friendly too, which is reflected in the company's high reviews. A+ was a pleasant experience that I didn't expect. Based on that, I plan on being a repeat customer for check-ups or future vehicle questions. I will also recommend A+ to others.

Hi Clayton, We're thrilled to hear about your positive experience with us! It's fantastic to know that we could assist you on short notice and provide the service you needed, even though it wasn't listed on our website. We're always happy to go the extra mile for our customers. Robert will be delighted to receive your special shout-out! We’re lucky to have him on our team, and it’s great to hear he made your visit smooth and pressure-free. Our team is dedicated to maintaining a friendly and supportive environment, and it’s wonderful to hear that reflected in your experience. We're excited to welcome you back for any future check-ups or questions about your vehicle. Thanks for considering us for your automotive needs and recommending us to others. Safe travels, and see you next time! Best, The A+ Japanese Auto Repair Team

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Great, friendly service at great prices.

Hey Travis, We're really glad to hear you had a great experience with us! It's our goal to provide friendly service at prices that make our customers happy. If you ever need anything else, feel free to drop by. Safe travels! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I can't say enough great things about A+ Japanese Auto Repair! From start to finish, the entire process was seamless and incredibly convenient. Scheduling an appointment was easy, and they kept me informed every step of the way. The service was top-notch—professional, friendly, and thorough. They provided a detailed breakdown of all the issues with clear explanations and even included photos, which gave me complete confidence in their recommendations. The transparency and honesty were truly refreshing! If you're looking for a reliable, efficient, and customer-focused auto body shop, this is the place to go. Highly recommend!

Hey Grace, We're thrilled to hear about your positive experience with us at A+ Japanese Auto Repair! It's great to know that our team's effort to provide a seamless and transparent service made a difference for you. Keeping our customers informed and confident in their car care is always our top priority. Your recommendation means a lot to us, and we're here anytime you need assistance in the future. Safe travels and thanks again for choosing us! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Cannot recommend A+ japanese motors enough. Big thank you to Rob and the entire team for taking care of my twenty year old eclipse.

Hi Kayla! We're thrilled to hear that you had a great experience with us. It was a pleasure working on your Eclipse, and we're glad we could help keep it running smoothly. Rob and the entire team appreciate your trust in us, and we're here whenever you need anything. Safe driving! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

My Honda accord has a check engine light on and is jerking while driving, then it was diagnosed as misfiring in cylinder 3 based on the error code. But they would like to do additional tests to identify the exact problem. After they did comprehensive diagnostic tests, the root cause for this problem was identified. It was due to the spark plug problem. It saves a substantial amount of money and reduces repairing time. Many thanks to Justin and A+ Japanese Auto repair team. Their professionalism and excellent service with reasonable cost are greatly appreciated!

5
Google
A+ Japanese Auto Repair, Inc.

Cynthia and the rest of the staff were awesome, made me feel welcome and went above and beyond when fixing my car

Jocelyn, thank you for your positive review!

- A+ Japanese Auto Repair, Inc.
5
A+ Japanese Auto Repair, Inc.

So grateful to have happened upon these guys! I needed a repair as I was heading up the coast from LA to Seattle and they fit me in on the same day, got the job done, offered some options if I cared for further (necessary) repairs as well as advice for the future; Overall fabulous service from trustworthy folks...

Hi Kara-Lee! Thank you for choosing A+ Japanese Auto Repair during your road trip. We're delighted to hear that our service exceeded your expectations. If there's anything else we can do for you, please don't hesitate to reach out. Drive safely! -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I was looking for a local garage for our 2012 Minicooper Countryman. Generally the car goes to a Mini dealer for regular service because we believe in regular maintenance, but based on the reviews, we thought we would give A+ a try. A+ is wonderful. Customer service is first rate - friendly, professional, and efficient. They did an outstanding job of providing information about the car - more than 75 evaluated items and a 30 page report on their findings. We have never know so much about the car. Minimal work was done besides the inspection - oil change and topping off the coolant. However, the car now runs better than it has in years! It runs better than when the car leaves dealership service. We don't know how they improved the car's operation so much with so little done to it. Cars must like them! We certainly do.

Dear Meg, thank you for choosing A+ Japanese Auto Repair for your Mini Cooper. We are thrilled to hear that you had a wonderful experience with us, and that you were pleased with our customer service and the detailed inspection report we provided. It's great to know that your car is running better than ever, and we take pride in our ability to improve vehicle performance. Should you need any further assistance, please don't hesitate to reach out -Eric, Co-Owner (650) 703-0973.

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

These guys go above and beyond. Rob and the team took great care of me and my Acura. Highly recommended!

Thank you for the amazing review, Alessandro! We’re so glad to hear that Rob and the team took great care of you and your Acura. Going above and beyond for our customers is what we strive for, and we’re thrilled that you had a positive experience. Your recommendation means a lot to us, and we look forward to serving you again! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.