Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Google
A+ Japanese Auto Repair, Inc.

Very accommodating and welcoming staff! Awesome service on my car. Would definitely come back!

Thank you Alvin for your kind words! We're thrilled you had a great experience with us. If you ever need any future car care needs, don't hesitate to give us a call at (650) 946-1856 or email us at [email protected]. Have a great day! -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
4
Google
A+ Japanese Auto Repair, Inc.

First time customer. Everything went well. Dropping the car off to when I picked it up was all good. They kept me informed and had the car ready when promised.

Thank you for choosing A+ Japanese Auto Repair, Robert! We're thrilled to hear that your first experience with us went smoothly. Keeping you informed throughout the process and delivering on our promises are top priorities. If you have any questions or need further assistance, don't hesitate to reach out. We look forward to serving you again in the future! -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Super friendly staff. Easy to schedule the appointment. A+ fixed the tire air pressure light after several attempts at the Toyota dealer yielded zero results. It’s been a week and everything still works fine. Will be going here from now on for future maintenance and repair needs.

Katie, we're glad you enjoyed our service! We take pride in our friendly staff and convenient scheduling. Thank you for trusting us with your repairs. Don't hesitate to reach out for any future maintenance needs - we're here to help! -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Brian is the most patient advisor I've worked with. He is responsive and able to explain issues with the car.

Mike, thank you for the kind words about Brian! We're grateful to have him on our team. If you need anything else, please don't hesitate to reach out. -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I recently brought my Ford Transit Connect to A+ Japanese Auto Repair and had a very positive experience. Brian and the team were professional, knowledgeable, and took the time to discuss the work in detail before proceeding and communication was excellent throughout the process, and they were honest and straightforward about recommendations and pricing. As the owner of The Byrne Identity Security Solutions, reliability and professionalism are very important to me, and A+ Japanese Auto Repair definitely delivered on both. It’s hard to find a shop that combines technical expertise with great customer service, but these guys do exactly that. I felt confident leaving my vehicle with them and would not hesitate to return for future work. Highly recommended

Hi Graham, thank you for your wonderful feedback! We're thrilled to hear you had a positive experience at A+ Japanese Auto Repair. Providing excellent customer service and transparent communication are top priorities for us. We appreciate your recommendation and look forward to serving you again in the future. If you need anything, please don't hesitate to reach out. -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
5
A+ Japanese Auto Repair, Inc.

Honestly didnt expect to leave an auto shop feeling this good, but here we are. Brian took care of me from the moment he answered the phone all the way through picking up my car, professional, patient, and just genuinely helpful the whole way through. What really impressed me was the diagnostics. They photograph the car and the actual problem parts so everything is laid out clearly. No guessing, no vague explanations. Brian walked me through everything step by step and never made me feel rushed or in the dark. Hes the kind of person who makes you actually trust a shop. Highly recommend and will definitely be back!!! P.S. Oh and they offer complimentary Lyft rides up to 7 miles. Theyll arrange a ride from the shop to wherever you need to go, and coordinate your pickup back to the shop too. Such a thoughtful touch that made the whole experience even easier.

Ro-Anne, we're thrilled to hear about your positive experience at A+ Japanese Auto Repair! Thank you for the kind words about Brian's service and our diagnostic process. We strive to provide transparency and make our customers feel well-informed. We're glad our complimentary Lyft service added to your convenience. If you have any future needs, please don't hesitate to contact us at (650) 946-1856 or [email protected]. We look forward to serving you again! -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Honestly didn’t expect to leave an auto shop feeling this good, but here we are. Brian took care of me from the moment he answered the phone all the way through picking up my car…professional, patient, and just genuinely helpful the whole way through. What really impressed me was the diagnostics. They photograph the car and the actual problem parts so everything is laid out clearly. No guessing, no vague explanations. Brian walked me through everything step by step and never made me feel rushed or in the dark. He’s the kind of person who makes you actually trust a shop. Highly recommend and will definitely be back!!! P.S. Oh and they offer complimentary Lyft rides up to 7 miles. They’ll arrange a ride from the shop to wherever you need to go, and coordinate your pickup back to the shop too. Such a thoughtful touch that made the whole experience even easier.

Hi Ro-Anne! Leaving the auto shop feeling great is exactly what we aim for, so your review absolutely made our day! Brian was thrilled to read your kind words—he always strives to ensure our guests feel completely informed and never rushed. We're glad you loved our digital diagnostic process; providing those photos of your CR-V is our favorite way to take the guesswork out of car care. It was our pleasure to get those new rear brake pads and rotors installed for you, and we’re so glad the complimentary Lyft service made your day a little easier. Thank you for trusting A+ Japanese Auto Repair, and we look forward to welcoming you back next time!

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I brought the car in for differential oil, spark plugs, air filter, clutch maintenance and brakes. They did a thorough inspection and did the parts that were needed. This is the third time I have brought my 2017 WRX in and so far so good!

Mehran, thank you for choosing A+ Japanese Auto Repair for the third time! We're glad you're satisfied with our thorough inspection and maintenance services for your 2017 WRX. If you need any further assistance or have any questions, don't hesitate to reach out. We're here to help! -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

WOW. I don't see any Japanese people there but how I was treated as something I experience in Japan. The price was cheaper than the other places.

Ryosuke, thank you for choosing A+ Japanese Auto Repair and for your fantastic review! We're thrilled to provide you with a Japan-like experience. Although our team is diverse, our commitment to top-notch service is unchanged. We're glad you appreciated our competitive pricing! Remember, we're always here to help. Just give us a call or send an email. -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Thank you for the 5-star rating, Ed! We appreciate your support and trust in our services. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help! -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.