San Carlos Auto Repair


3743 reviews
(650) 946-1856

2yr / 24,000 mile warranty

Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Google
A+ Japanese Auto Repair, Inc.

Called in to get a tire put in. Great customer service.

Jonathan, we appreciate you taking the time to leave us a great 5-star review and that you have trusted our team for your service needs! Please don't hesitate to reach out if there is anything we can help you with in the future! Thanks again! Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Rob and the team took my car in the same morning that I called when my starter went out, and I needed to get it towed there. Once the car was there, they did an inspection and emailed over a detailed report with pictures. I have ~230k miles on the car which is a 1998 model so wasn't surprised by the amount of work needed despite having always kept it well maintained. 2 days later, the car was ready and drives like brand new! Thanks to the team at A+ Japanese!

Inge, thank you so much for sharing your experience with us! We're thrilled to hear that we could assist you promptly when your starter went out and that you found our inspection report helpful. It's our priority to keep our customers informed every step of the way, and we're glad you appreciated the detailed report with pictures. We're delighted that our team could get your car back on the road and running like brand new. Your satisfaction and trust mean everything to us, and we're grateful for the opportunity to serve you. If you ever need further assistance or have any questions, please don't hesitate to reach out. Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Wonderful customer service!

Thank you, Kristin, for the glowing review! We appreciate you trusting us for your repair needs and are always here to help! Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Thank you, Daniel, for taking the time to leave us a 5-star review! We appreciate you! Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

This placed saved me over $5000. My wife heard a weird water noise under the car. We brought it in, they were amazing when we called, they were very flexible with our availability. ROB Helped us out, hands down the most amazing person. They found a clogged AC pipe that was seeping under the passenger floor…that caused really bad mold…expensive fix. Rob asked us if we had full coverage, we did!! I would have never thought to check!! We contacted our insurance and sure enough this was covered by insurance. It took a few weeks but rob made sure to update us every chance he could. Rob advocated for us and made sure insurance covered the majority of the bill. I can’t say enough how amazing rob was, honest and full of integrity. Japanese auto can be trusted 100% they stand behind their quality work!!!thank you!

5
Google
A+ Japanese Auto Repair, Inc.

Great shop. I was in town on business and needed last minute services needed. The staff was friendly and took time to help me. Katie, is the best staff member.

Thank you for your kind words and for choosing our shop for your last-minute service needs, Justin! We're thrilled to hear that our staff, especially Katie, provided you with friendly and helpful assistance. We appreciate your feedback and hope to have the opportunity to serve you again in the future.

- A+ Japanese Auto Repair, Inc.
2
Google
A+ Japanese Auto Repair, Inc.

Outrageous prices, confusing communication.I went and got a second opinion and was told that over half of the “urgent items” A+ suggested were actually not urgent at this time. The only urgent issue I did have, I was able to fix for half the price of what A+ quoted me.

5
Google
A+ Japanese Auto Repair, Inc.

Top notch service! Justin was my service advisor assisting me with getting my vehicle repaired after filing insurance claim. Super professional and kept me up to date with my car repair and its ETA. Received my car looking brand new as if nothing ever happened! Thank you to the A+ team I'll be looking forward to my next visit!

Daniel, thanks for taking the time to leave us this feedback. Justin is a rock star, right? We love to hear that you left with your car looking brand new! It's our goal to keep our community well informed about their vehicles to maintain their safety and also the longevity of their investment. If you need anything in the future, please don't hesitate to reach out to us. We appreciate your support! Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Thanks for this five-star review, CB! Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

A+ gets an A+ I’ve been taking my vehicles here for many years, never any complaints. As always, people are friendly and communicative and work is completed in a timely manner. Justin, my service advisor, is always friendly and attentive, as is everyone I’ve dealt with here. Such a great shop, and great people to work with; if your car needs something, I highly recommend bringing it to A+

Thanks for the A+, Judah! We appreciate you taking the time to leave us this review and for all your kind words. Justin is awesome, isn't he?! Please don't hesitate to reach out if you need anything. We'll see you next time! Thanks, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
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A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.