San Carlos Auto Repair


3746 reviews
(650) 946-1856

2yr / 24,000 mile warranty

Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Google
A+ Japanese Auto Repair, Inc.

I brought in my FJ Cruiser to have it inspected after the dealer recommended work to be done, and was treated in a very professional, and friendly, manner. Brent was great to work with, keeping me apprised of what the inspection uncovered, and ultimately reducing a potential $7000 bill to about $1000. Communication was outstanding throughout the process, and I would highly recommend A+ Japanese Auto Repair.

Thank you for sharing your experience with us, Steve! We're very happy to hear that you received professional and friendly service during your visit. Brent and the team are committed to providing transparent communication and ensuring our customers are well-informed throughout the inspection process. Your recommendation means a lot to us, and we appreciate your trust in A+ Japanese Auto Repair. If you ever need further assistance or maintenance in the future, please don't hesitate to reach out. We're here to help! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

If you take your Japanese-made vehicle to the folks at A+ Japanese Auto Repair for services, small or large, your car will exclaim, Sugoi (Japanese for awesome)! They provide an enjoyable customer journey from beginning to end for both you and your car. They tick all the boxes - Outstanding auto care? Check! Friendly, Dream Team customer service? Check! Transparent diagnosis and pricing? Check! I'd actually give them a doublecheck for the last one. After they diagnose your car they give you an inspection report. Like a report card. They look at everything, inside and out, and tell you what's good, what's not-so-good, and what's yikes! When done you get a report with pictures of the parts that are yikes. Pictures. Where you get to actually see what you've been risking your life driving on for the last 50 miles. It's like seeing your CT scan or dental x-rays. I've never experienced anything like this with an auto garage team. So, definitely work with A+ as your car's doctor if you want to receive solid, reliable auto care from an above-the-rest team of lovely people.

Hi Msshirl! Thank you so much for your incredible review! At A+ Japanese Auto Repair, we are absolutely delighted to hear that your experience with us was nothing short of sugoi! 😉 We're thrilled to hear that our team provided outstanding auto care, friendly customer service, and transparent diagnosis and pricing. Your satisfaction means everything to us, and we're grateful for the opportunity to exceed your expectations. Thank you for trusting us with your vehicle. We're honored to be your car's "doctor" and to provide you with solid, reliable auto care. If you ever need anything in the future, please don't hesitate to reach out! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Phenomenal work, awesome team, and great communication. Top shop I've been to, and I'll definitely be back for future work on my 4Runner.

Hi Mike! Thank you so much for your fantastic review! We're thrilled to hear that you were impressed with our work, team, and communication during your visit to our shop. Your satisfaction means everything to us, and we're honored that you consider us the top shop you've been to. We're looking forward to welcoming you back for future work on your 4Runner! If there's anything else we can do to assist you in the meantime, please don't hesitate to reach out. Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Fast and quick response. I will bring all my cars to have service by them

David, We greatly appreciate your positive review and for entrusting us with your vehicles! We appreciate your support and look forward to seeing you again in the future. Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Katie was great to work with! Fast responses and provides detailed explanations of what was needed for my car. When she was busy, her colleagues were eager to jump in and help. Wonderful service. When they complete their service, they provide a comprehensive report of what’s in good/bad condition with photos! Love that they show back up information on your car. When there’s something wrong, they provide a photo and a hyperlink to learn more about it. Super informative. Happy to find a reliable repair shop!

Hey Lara, thanks for taking the time to leave us a review! We're so glad to hear that you had a great experience with Katie and our team at A+ Japanese Auto Repair. We pride ourselves on providing fast responses and detailed explanations to our customers, so it's great to know that you appreciated that. We're also happy to hear that you found our comprehensive report and photos helpful. We believe in keeping our customers informed and empowered when it comes to their car repairs. Thank you for choosing us as your go-to repair shop. We look forward to serving you again in the future! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I cannot recommend A+ auto repair more highly. They were kind and thorough and talked me through all my options. They also took photos of everything in my car which will be a great reference point for next year

Hi Marisa, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had a great experience and that our team provided you with kind and thorough service. We genuinely appreciate your recommendation and your trust in our team. Please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with. Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Thanks for this five-star review, Deborah! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Justin, Katie and the team are nothing short of amazing. I really appreciate the thoroughness, transparency and quality of their work!

Hey Louie, Thanks for taking the time to leave us such a great review! We're thrilled to hear that you had a positive experience with our team at A+ Japanese Auto Repair. Justin, Katie, and the rest of our crew work hard to provide top-notch service, and we're glad it didn't go unnoticed. We always strive for thoroughness, transparency, and quality in our work, so it's great to know that it's appreciated. Thanks again for your support, and we hope to see you again in the future! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

James, thanks for this five-star review! Please reach out to us if we can be of service. Have a great week! Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Knowledgeable, helpful and friendly. I never felt like they were trying to find ways to get money out of me. Highly recommended.

Robert, we greatly appreciate your kind words and taking the time to leave us a positive review and recommend our business! We strive to provide excellent service without ever pressuring our customers into unnecessary purchases. Your recommendation means the world to us, and we look forward to continuing to serve you in the future. If you ever need anything, don't hesitate to reach out. Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
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A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.