REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Google
A+ Japanese Auto Repair, Inc.

They are the very best. I love that u will come pick up the car and bring it back. I love this service

We love taking great care of our clients and their vehicles, Suzy. Thanks for placing your trust in us with your Toyota, and have a wonderful day! -- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
A+ Japanese Auto Repair, Inc.

Recomiendo este tayer por el amor de mi vida

4
Google
A+ Japanese Auto Repair, Inc.

Thanks, Matt, for allowing us the opportunity to serve. We hope to provide a 5-star experience next time. -- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I have been getting my car (2016 Honda Civic) serviced here since 2020. A+ Japanese Auto Repair does everything you would expect a professional dealership to do - but better, quicker, and with far improved customer service. One of my big regrets has been getting my services done at Primo Honda right across the street for my first few years of ownership. About an hour ago, I drove to their shop to get a leak in my front passenger tire checked out. It was raining outside, and given that it looked like they had at least a dozen or more cars lined up, either on lifts or waiting to be serviced, I expected it would take some time, especially as I was a drop-in, with no prior appointment. A kind man working there named Jouse saw that I was waiting outside in the rain and didn't want me to wait outside for too long in the weather. He helped remove a huge nail from the tire and patched it up within minutes! I owe him and Doug, my main service writer (who I have worked with before and always had great experiences with), huge thanks. They helped me patch up my leaky tire incredibly quickly, and I am grateful that they were so kind as to help me despite what looked like a very busy workload. Jouse and Doug, you have my sincere appreciation. I am a customer for life after the exceptional treatment I received here today and will be sure to pass the good word along to any and all of my friends who own cars. Look no further if you want a reputable, trustworthy repair shop with amazing customer service. This company rocks. If I could give 100 stars I would gladly do so!

Wow! Raymond, you've made our day! Our auto mechanics and service advisors do everything they can to provide an exceptional customer service experience. We are so glad to take care of you and your Honda, and we truly appreciate your enthusiastic support. :-) -- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
4
Google
A+ Japanese Auto Repair, Inc.

Thanks for your support, and we hope to provide a five-star experience for you next time, Octavia. 😄👍🏻🚘 -- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
A+ Japanese Auto Repair, Inc.

Justin is great! I love knowing that he is honest and I feel safe and not taken advantage of . Great service!! Thank you

We are grateful for the opportunity to serve you and your Hyundai! -- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I had a great experience with A+ Japanese Auto Repair! I had a check engine light on and needed the issue fixed to pass a state inspection. They took my car the same day and even paid for my Lyft home. They found the issue and sent me a very easy to understand diagnostic report online. Everything was very transparent - they talked me though the report and outlined what it would cost to fix it. There wasn't a lot of upselling, which I've found to be very common in the industry. Justin was a total straight shooter, I really appreciated that. They had to order a part for the repair, which ended up getting delayed by the delivery company. They gave me a courtesy vehicle to use free of charge until my vehicle was ready. Communication throughout the process was great and I was really happy with the work that was done. TLDR; These guys are friendly, professional, and fair. I would 100% recommend them if you need to have some work done.

Wow! Thanks, Dylan, for the detailed report and fantastic recommendation! It was truly a pleasure taking care of you and your Mazda. Thanks for making our day. --- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

My car was under warranty at Toyota 101 and they consistently screwed up and always had some excuse as to why something was not done or not done correctly. Our close friend spoke very highly of A+ Japanese, so when Toyota 101 recommended new brakes for my car I brought it to A+ Japanese for a quote. Not only did they replace my brakes, they did it the same day for $580 less than the dealer. I have been loyal to them since then. I just had my battery replaced and they came to my house with jumper cables to get the car and returned it later with a new battery. Naeem has been my service advisor and is fantastic! He communicates well and keeps me updated on the progress and findings with my car, along with accurate estimates for repair. I don’t know any of the mechanics, but I have never had a problem with my car after bringing it to them. They are honest, knowledgeable, friendly and get the job done right the first time, for a better price than Toyota 101. They truly are A+ and worthy of the 5 star rating! Followup: We just had our other car serviced at A+ Japanese and they did it again, excellent service! My car battery was dead and Doug had Manny come over and pickup our car. All contactless! Manny came over wearing a mask on and brought our car in for diagnostics. I knew we were due to get a new battery and A+ confirmed that. They popped in a new battery and drove it back to us, wiping off the keys with a sanitizing wipe. So easy and convenient for us. I will continue to highly recommend A+ Japanese for any automobile care. And the car they just serviced is not even a Japanese made vehicle. They can do it all!

Kirsten, so glad we could help at our auto repair shop in San Carlos! We appreciate your support and we are here whenever you need us. - Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

5
Google
A+ Japanese Auto Repair, Inc.

Naeem was my maintenance tech and everything was great. The right expectations were set, probable costs given up front. Communication was prompt and on-time; drop off and pick up smooth. I will not hesitate to continue using A+ Japanese Auto. It's a pleasant, stress free experience, all around. Thanks guys!

We're so happy you're pleased with our auto repair team, David! It was a pleasure taking care of you and your Subaru. 😄👍🏻🚘- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.