A+ Japanese Auto Repair, Inc.
Justin is a gem in the industry. Everyone I've talked to there was genuinely helpful, but Justin, he is a superstar when it comes to customer relations. First off, they are below the average cost, honest on the labor times, never pushy, and always available... even on his days off, Justin sensed I was worried so he even offered his personal cell so I can call and make a decision. He gave us an extremely detailed summary of what they found and only gave me knowledge, not persuasion, to make my decision. I asked to do the minimum to ensure safety and also to cut down on my costs, and he was glad to do so without trying to scare me into buying more service as so many other shops do. What's also convenient is they have a lock box which enables you to pick up your car at any time, even when closed. They also offer the same if your dropping off. They had the car done in a day. I've been to many shops and never felt as comfortable as I did here. Communication is what sets these guys apart. That, along with honest, fast, reliable service, makes this place my 1st pick for taking our car. Oh and they also warranty their parts, so there's peace of mind when you leave the shop as well. And one last thing, this isn't the first time I've been here, we've been coming here in the past and it's the same Justin, same great service, same great price. 5stars, they deserve it.