Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Google
A+ Japanese Auto Repair, Inc.

Robert has been great is coordinating and clearly communicating through out the day

Hi Doron! Thank you for sharing your positive feedback about your experience at A+ Japanese Auto Repair. We're thrilled to hear that Robert provided excellent coordination and clear communication throughout the day. At A+ Japanese Auto Repair, we strive to provide our customers with the best service possible, and it's great to know that Robert made a difference during your visit. If you have any further questions or need assistance in the future, feel free to reach out. All the best, Justin 650-946-1856 (Office) www.aplusjapaneseautorepair.com Auto Repair (San Carlos)

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Robert and Katie were amazing making sure my car was taken care of!

Thank you, Stan, for your kind words about Robert and Katie. We are so pleased to hear that they were able to take care of your car and make sure you were satisfied with the service. We strive to provide excellent customer service and it is wonderful to hear that we have achieved that goal. Thank you again for your review, and we look forward to seeing you again soon. All the best, Justin 650-946-1856 (Office) www.aplusjapaneseautorepair.com Auto Repair (San Carlos)

- A+ Japanese Auto Repair, Inc.
4
Google
A+ Japanese Auto Repair, Inc.

Hi Tommy! 🤗 Thank you for leaving your star rating for A+ Japanese Auto Repair. Your feedback is valuable to us, and we appreciate your time in rating your experience. While we understand that not everyone may wish to provide detailed comments, we want you to know that your opinion matters to us. All the best, Justin 650-946-1856 (Office) www.aplusjapaneseautorepair.com Auto Repair (San Carlos)

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Super great communication, easy to work with. Great shop

Hi Eric! We're thrilled to know you appreciated our communication and found us easy to work withwhen we serviced your TOYOTA LAND CRUISER BASE. We always strive to make our customers' experiences as smooth as possible. Thanks for choosing A+ Japanese Auto Repair and for your great review! All the best, Justin 650-946-1856 (Office) www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I took my 2013 Toyota Camry with over 100,000 miles to A+ Japanese Auto Repair for the first time and I was extremely pleased with the people and the service. The staff is very friendly and knowledgeable. After an extensive inspection and road test, I was provided with the costs of the service. Pictures were sent to me showing the wored parts that needed replacing. I received an update phone call telling me the progress of the service and a final phone call when the service was completed and I can pickup the car. I am very happy to discover A+ Japanese Auto Repair.

Hey Joe, thanks for trusting your 2013 Toyota Camry with us! Our team is thrilled to hear your positive feedback regarding the inspection, updates, and overall service. We're always here for you and your car. Drive safe! All the best, Justin 650-946-1856 (Office) www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Katie was my service advisor, she is super friendly and great at communicating. Took my ‘22 Honda Civic for a routine service. Great work thank you Kevin, my technician, and the whole team at A+ Japanese Auto Repair.

5
Google
A+ Japanese Auto Repair, Inc.

Service is great! Staff are very friendly and professional Hassle free. I'm glad I chose them for my repairs.

Thank you, Roanne, for your kind words about A+ Japanese Auto Repair. We are so pleased to hear that you had a great experience with us and that you are happy you chose us for your repairs. Our staff works hard to ensure that all our customers have a hassle-free experience and are treated with the utmost respect and professionalism. We appreciate your feedback and look forward to seeing you again soon. All the best, Justin 650-946-1856 (Office) www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Top notch service and total transparency here! Needed service for my out of warranty Civic and decided to come here. They offer pick up and drop off which makes it convenient given my work schedule. They ended up needing to do more work than expected, but they explained why most of it was necessary along with the pricing. The online portal they use made it easy to understand what they were charging for. Definitely cheaper than going to the dealership for the same services. Overall, I had a positive experience here!

Thank you, Andrew, for your kind words about A+ Japanese Auto Repair. We are so glad you had a positive experience with us and found our pick-up and drop-off service convenient. We understand how busy life can be and we are happy to be able to help make your life a little easier. We also appreciate your feedback about our online portal. We strive to make sure that our customers understand what we are charging for and why it is necessary. We are glad you found our services cheaper than going to the dealership. All the best, Justin 650-946-1856 (Office) www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Rob and Mike are the best. Rob gave me some of the best customer service I’ve seen in any business around here. Mike took on my complicated car repairs. Great communication, great people, great work. They even ordered me an Uber home.

Thank you for your kind words about Rob and Mike at A+ Japanese Auto Repair. We are so pleased to hear that you had a great experience with us and that you were satisfied with the customer service and the work that was done on your car. We are also happy that we were able to provide you with a ride home via Uber. Thank you again for your review, Michael! All the best, Justin 650-946-1856 (Office) www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

A+ Japanese Auto Repair was responsive, helpful, and friendly. I liked the thorough assessment and updates concerning my vehicle and appreciated the photos documenting the assessment/work described. I also liked how the recommended work to be done was broken down by priority categories.

A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.