San Carlos Auto Repair


3829 reviews
(650) 946-1856

2yr / 24,000 Mile Warranty

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Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Google
A+ Japanese Auto Repair, Inc.

A+ Japanese Auto Repair has exceeded my expectations. I'm glad I found them after struggling to find a reliable shop. The shop is clean and organized, reflecting the high quality of their work. I worked with Justin, and he was incredibly helpful, especially in resolving an insurance issue I had. His patience, clear communication, and professionalism made a stressful situation much easier. I'll be requesting him for future visits whenever possible. If you're looking for a trustworthy and efficient repair shop, I highly recommend A+ Japanese Auto Repair, and I'll be returning for future work.

Hey Kyle! Thank you for the fantastic review! We're thrilled to hear that we exceeded your expectations and that you found our shop clean and organized. Justin is indeed a valuable member of our team, and we're glad his patience and communication helped make your experience smoother. We truly appreciate your trust in us and are excited to assist you with any future repairs. Thank you for recommending us, and we look forward to seeing you again soon! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Staff is super informative and gives the best service!

Thank you so much for your kind words and review! We look forward to work with you next time! - You are welcome to visit us in San Carlos or now is Redwood City at A+ Auto Repair of Redwood City! www.redwoodcityautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Sometimes, your vehicle isn't about you, but about the people and pets you transport in your vehicle. In our case, our Nissan Rogue is our dog Mollie's vehicle; she has been traveling to the beach at least four times a week for almost 10 years. Mollie is old and very arthritic; she has hip dysplasia such that we must lift her into her car with a sling. Her Nissan also shows much wear and tear inside because of her years of trips to the beach. However, her Nissan is the only vehicle in which she will ride, therefore we knew we needed to get her Nissan repaired when it broke down. We initially had the vehicle towed to the dealership. After running diagnostics, they were not able to definitively confirm the problem. We therefore had Mollie's Nissan towed to A+ Japanese Auto Repair. Manager Justin and the entire team at A+ took the time to listen to our concerns. Justin, in fact, conducted research and determined what he believed the issue to be. He and his team ordered the part needed, did required programming, and repaired Mollie's Nissan. We are so happy! Mollie is ecstatic; she now has her vehicle back and is able to go to the beach again. Many thanks to Justin and the A+ Japanese Auto Repair team. Excellent job!

Dear Sharon, thank you for trusting us with Mollie's Nissan Rogue! We understand the importance of a reliable vehicle for our furry friends. It's great to hear about Mollie's excitement! We strive to provide excellent service and our team is thrilled that we could get her back on the road to the beach. Don't hesitate to reach out if you need anything in the future.

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

They are the best! Any time i have an automotive problem they are people i call, and they fix it every time. Affordable fast and professional

Thank you for the amazing review, Aaron! It's fantastic to hear that we're your go-to automotive experts. Providing affordability, speed, and professionalism is what we strive for. We'll always be here to fix any problems you may have. See you next time!

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

This place is amazing. They are honest, hardworking, communicative, and take the time to explain everything they are doing. They will never suggest something you don’t need and always have your best interest in mind.

Hey Blake, Thank you so much for the wonderful review! We're thrilled to hear that you had such a positive experience with our team. Honesty, hard work, and clear communication are values we take seriously, and we're glad it showed during your visit. We always aim to put our customers' best interests first, and we appreciate your trust. We look forward to serving you again! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Very pleasant customer service & the most detailed inspection report I have ever recieved. Very satisfied with my service.

Hey Thomas, Thank you so much for the great feedback! We’re thrilled to hear that you had a pleasant experience and appreciated the detailed inspection report. Customer satisfaction is our top priority, and we’re glad we could meet your expectations. We look forward to serving you again in the future! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Hi Geoff, Thank you so much for the 5-star review! We're thrilled to see that you had a great experience with us at A+ Japanese Auto Repair. Your support means the world to our team, and we're always here to help with any of your auto needs. Drive safe and see you next time! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

They were extremely helpful and were very fast with the service that I needed. 10/10

Thank you Andrew! It is always our goal to provide fast and helpful service. We are glad you had a positive experience with us!

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

My experience with Robert was awesome, highly recommend choosing A+ Japanese Auto Repair. They don't try to upsell you and instead focus on making sure that you are taken care of and stay within your budget. Two thumbs up!

Hi Brandon, Thank you for the great review! We’re thrilled to hear that Robert provided you with an awesome experience and that you appreciated our no-upsell approach. Keeping you within your budget while ensuring excellent care is our priority. Your recommendation and thumbs up mean a lot to us. If you ever need anything else, don’t hesitate to reach out! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

The best service possible! Fast, but also fastidious. Very clear in the explanation of what needed to be done. 10/10

Hey Seán! Thank you for the fantastic review! We’re thrilled to hear that you found our service both fast and thorough. We take pride in clearly explaining what needs to be done, so it’s great to know you appreciated that. Your 10/10 rating means a lot to us. If you need anything else in the future, we’re here to help! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
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