A+ Japanese Auto Repair, Inc.
I reached out to A+ Japenese Auto Repair for a quote on a new engine. I’d never been there, but after calling a number of East Bay shops who didn’t do that work, I found them on the internet. Thankfully, Katie had me take a step back and offered a second opinion engine assessment before taking my request. The findings of my usual service provider could not be confirmed and it was determined that I didn’t need a new engine. They provided a very thorough summary of their findings so I could easily determine what was needed immediately vs what could wait. I was also provided a loaner car while my car was being serviced. I was so pleased with Katie’s A+++ customer service. She followed thru on all promised calls and kept me in the loop on everything. She made such a difference in my experience. I felt like I could trust them and that trust was backed up by a two-year warranty on the work that was needed. I will refer any friends with Japanese vehicles to use their services. They definitely earned the five-star rating!
We sincerely appreciate your generous feedback, Colleen. It brings us great joy to learn that you had a positive encounter with our services. Our primary goal is to deliver exceptional customer service, and we're delighted that Katie was able to assist you effectively. Additionally, we're pleased that we could provide you with a loaner car during your 2014 Nissan Murano SV maintenance. Your trust in us means a lot, and we're grateful for your intention to recommend us to your friends. Your five-star rating and kind words are genuinely appreciated. All the best, Justin 650-946-1856 (Office) www.aplusjapaneseautorepair.com
- A+ Japanese Auto Repair, Inc.