San Carlos Auto Repair

This place did a really good job of making things easy from start to finish. They run a tight ship. I had my alignment done and I was able to dropped off and picked back up by ber and the cost was built into the cost of the job, not extra! Hard to believe. The store had three professionally dressed young men, who looked more like account managers than counter workers at most mechanics. The job was done quickly, communication was good. They even deducted $10 off the bill for checking in on Yelp. I would go back and recommend them for sure.

I have been going to A+ for several years now BECAUSE of their fair pricing and customer service. While I could shop around and find pricing as good, it is the CUSTOMER SERVICE that keeps me coming back. Since I live close to them, they pick the car up at my home or work and drop it off when they are done. All I have to do is make sure that I don't need to use the car that day except for getting to/from work. While Rob just left, and he was my "go to" guy at A+, Ricardo just handled a service for me and did a great job so I am looking forward to continuing to work with them as long as this customer service continues and the pricing remains competitive. I have no reason to believe that it won't! Great work guys!

Fantastic Service. I got a ride home after drop-off and was offered a ride to pick me up when the car was done. Ask for Justin Mills specifically - knows his stuff and is ridiculously responsive to phone calls and e-mails.I was given a full diagnostic of my car and then told exactly what needed to be fixed. This is after the dealership wanted $600 for a "full service" of things I didn't need done and without even looking at the car.I've definitely found my go-to mechanic in the area.

I have a 2001 Mazda Tribute shipped from Hawaii and having trouble getting it smog checked. Even the Mazda dealer was of no help to me. On a whim decided to check A Plus Japanese and had the good fortune to run into Rob. Long story short, it took several visits and a lot of patience but it was all worth it. Rob was able to diagnose the problem. He was very professional and extremely patient with me as I know very little about cars. Rob went above and beyond the call of duty. When he called to say it was ready he also said it had passed the smog check and he had the papers! I was so excited and pleased this was already done for me. Now I hear he will be leaving A Plus, our loss, their gain. Nevertheless, my experience was exceptional and I plan to return for regular routine maintenance and will recommend to all of my family and friends. Rob I will miss you. PS do you still want the HI plates? Send me your new address and I will mail them to you. Mahalo nui loa.

Wow, I'm so impressed by the level of service I received here recently when fixing my Hyundai Genesis. Naeem communicated with me every step of the way, updating me with the status of my car. I own 3 Lexus and have taken them to the dealership for service, and I must say, A+ does a better job a communicating to their customers and listening to their concerns. I had an issue with my suspension that no other mechanic could figure out, but A+ diagnosed the possible problem and fixed it. No issues anymore. No need to worry about rides to home or work if you are nearby, they will take care of you and not leave you stranded. Overall great experience, will certainly return for any maintenance or repairs. Thank you again.

I continue to be astonished with the level of service provided by A+! Justin will work with you on what repairs need to be done now and what can be done later so you can manage your money for your repairs. Who does that?! A+ does that!!! Yeah it's a dumb name which gives you the impression that they only work on Japanese cars but that's far from the case. They work on all types of vehicles. I recently had Big Daddy -- my Chrysler 300, serviced for a trip to Vegas and was concerned about the heat affecting performance. I was reassured that he could handle the heat with no problem. No worries! He did a super job!

I don't write reviews very often but these guys are awesome. They really do try to help you out and give you unbiased advice. Thank you Justin for your help this morning. The amazing customer service is why I keep coming back. Two thumbs up!!!

I switched to A+ on a whim a few months back after getting fed up with my previous service location. I can't imagine ever needing to look for another service station now.

Happy client for 10 years this year! I take all my cars to A+. Just got one of my car serviced last week and it is driving smooth as ever. Thank you.