San Carlos Auto Repair

Happy client for 10 years this year! I take all my cars to A+. Just got one of my car serviced last week and it is driving smooth as ever. Thank you.

This place is incredible! From the moment an A+ employee picked up the phone to when I got my car back, A+ was incredibly nice and helpful the entire time. Some of the best customer service I've ever had in my life across all industry's. The employee who worked with me (Justin) kept in touch the entire time, gave me his cell number, was extremely personable, and most of all, came off as very trustworthy. Would 100% go back to them in the future!

Nice shop. Justin, my service rep, was professional, responsive, and knew what he was talking about. The repair was more than I expected (what else is new), but Justin took pity on me and had my car detailed. I'll be back.

The fuel sending unit on my Mazda3 died. This was a freak failure! The car only has 70+K miles! Furtunately I still had the "extended warranty"...and guess what? It covered it! So what? Well, Naeem took care of everything...by that I mean that he handled the warranty payment. Gave me updates on the repair everyday. The car was there about a week! It was an easy repair that required to get the gas tank dropped. No easy feat. Their service has always been good and fair. It is aggravating to have a broken vehicle, the worry of the cost is real. I know! I live paycheck to paycheck! but if you listen to the staff you'll see that their recommendations are always valid and they are always willing to work with you.

Drop it off in the early morning for tire repair. Got my car back ready around 3. Just the right time before heading home. Not the fastest, but my tire looks great and I have no problem to drive my car around. Nice job!

Very willing to negotiate an expensive fix, however, now my left front tire (driver's side), makes a thumping sound and slightly shimmys, which it never did before.

I cannot say enough good things about these guys!! I have brought my car to A+ two times now, and each experience gets better. The Service Consultant I work with is Jason and he really helps me to understand everything that's going on with my car. I'll drop it off in the morning and by mid-afternoon I get a call regarding the problem and an explanation of what needs to be done now and what can wait until later. Jason spends the time to breakdown the cost and explain the repairs. Jason also works very hard to keep my costs to a minimum by mentioning online offers and second hand options for non-essential parts. I really enjoy bringing my car to these guys. They are always friendly and accommodating. They always make sure I have a ride to wherever I'm going after I drop my car off, and even bring my car to me when it's finished. After being treated so well, I can't imagine bringing my car anywhere else!

Easy as pie. I send a text to them telling them I need service, they pick up my truck and drop off a rental, keep me updated via text and email on the progress, when done they drop off my truck and pick up the rental. This is what vehicle maintenance should be. I wish everything else in life was this easy.

This was my first interaction with Rob @ A+ Japanese Auto repair and I am very impressed by their professionalism, integrity and customer service. I had to get my car towed into their shop. Rob was very courteous and I didn't even have to go with my car. Once they had diagnosed the issue, he called me back, gave me the quote. I told him I had a quote from another place that was lower. He talked to them and then told me to go with them. He even towed my car back to my house - free of charge. While I did not get my car repaired this time from them, I would definitely go back to them. His honesty and integrity are to be commended. Rob, thank you for your service. I definitely hope to be a customer in the future.

We have been taking our Nissan Altima and Infinity G35 to A + Japanese for years. Very professional, very knowledgable, very ethical and these fine folks have always demonstrated they appreciate our business. If you are looking for a place to take your Japanese car for service or repair on the peninsula, your serch is over.