San Carlos Auto Repair

I have never had a better experience with an auto repair shop than I had with A+. Rob was extremely courteous, knowledgeable, and above all honest. I've dealt with a wide range of folks in the auto repair business, and it is clear that Rob and the rest of the team pride themselves on excellent customer service and satisfaction. I only wish I lived in the Bay Area -- A+ would be my go-to auto repair shop if I didn't live thousands of miles away!

I can't believe it has taken me so many years to find this fantastic alternative to car dealer service. A+ shoujd be A++++. They serviced my Hyundai Sonata Hybrid, and did not "sell" me on any unnecessary items, based on mileage or time interval since last service. A+ does a thorough inspection, then does only what is really necessary. This was about one-third the cost of dealer recommended service.

We love A+ and have been receiving amazing service for more than a decade on several vehicles that we've owned. My son is now driving and we made sure that A+ inspected any vehicle he considered purchasing. The staff is always friendly & helpful...peace-of-mind, trust worthiness, and cars that hum...what more can you want!

I took my 2009 Acura TSX here for new brakes, and it was an awesome experience. Rob is the man, he is very friendly, professional, and takes good car of your car. They shuttled me back to my home office, and shuttled me back when my car was done. The price was fair, and they even gave me a part for free because it wasn't in their initial estimate. That's good business practice. They have earned my loyalty.

Great experience with A +. They even provided me a Uber ride home. Rob was great to work with.

Very happy with the service. Pictures sent by email of their progress. I will be back.

Rob solved my braking problem with no problem. He was great walking me through all my options. Will be back again. Thanks Rob.

As usual, I got my "mature" (gen 1) Prius serviced for routine maintenance. At 200K+ miles, I need to know that every part of that car is working A-OK so that I am safe to ride. I am actually happy when there are things to repair because components tend to degrade as the car ages. When I reclaimed my auto, it drove perfectly. I wouldn't trust my vehicle to be serviced anywhere else!

I bought a lemon of a used car, I did my duedilligence and got it looked at by a separate mechanic who said it checks out just has a leak in the power steering but that's not a big deal, so I bought the car. A day later the check engine light came on and I took it to A +. After several tests it turned out it needed a new transmission (and many other repairs). They called the auto broker for me to see if he would take the car back and if he would chip in for a transmission. I panicked and thought about trading the dud of a car in, Justin let me keep the car in the shop for over a week to think about what I wanted to do. Not only that, but he offered that if I chose to trade in the car (meaning A+ holds doesn't get my buisness of fixing it up) he would help me buy the right car and talk to the dealer if needed. He was willing to help me out even if it meant loosing buisness just because he wanted to do what was right in a bad situation. He probably spent over 2 hours of phone time with me and helped me fix the car at a reduced and cost with amaizing quality. Even when I got the car back he followed up with phone calls to make sure the car is working well.