Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
yelp
A+ Japanese Auto Repair, Inc.

Very good experience. Didn't waste any time waiting and pressing to sell their services. Told me straight of what I needed done and the best options for my budget. All professional staff. Glad I got my rotors and brakes replaced at A+.

Hi Jack! It was great meeting you, and helping you with your Ford Taurus! Working together, we were able to take care of the immediate issue, while setting a plan for the future service needs. Please know I will be here to help you, anytime you need! Your Service Advisor, Justin Mills 650-595-2277 aplusjapaneseautorepair.

- A+ Japanese Auto Repair, Inc.
5
yelp
A+ Japanese Auto Repair, Inc.

Pricing is competitive, work is high, quality, and the customer service experience is unprecedented. If you're looking for quality work alongside a 5 star customer service experience, A+ is the place to go!

Thank you, Praveen! I really appreciate you writing this awesome review! It was my pleasure to give you a 5 star experience! Our team will strive to deliver nothing less, each time you visit us for your service and repair needs! Your Service Advisor, Justin Mills 650-595-2277 aplusjapaneseautorepair.

- A+ Japanese Auto Repair, Inc.
5
yelp
A+ Japanese Auto Repair, Inc.

I brought my car in for repair this last week. It is fixed and runs so well. I had had a problem that had not been able to be fixed for 5 years and got fixed here. Can't say enough good things about the team there-mechanics and customer facing people.

YES!! I am so glad we were able to repair that concern that was plaguing your vehicle for half a decade! Thanks for giving us the chance to help you Philip! Glad we were able to provide you with the great service, and quality repair. It was a pleasure working with you, and I look forward to working with you again in the future for any of your service, or repair needs! - Your Service Advisor, Justin Mills 650-595-2277 aplusjapaneseautorepair.

- A+ Japanese Auto Repair, Inc.
5
yelp
A+ Japanese Auto Repair, Inc.

I had an emergency arise with my son's car - bad (really bad) brake situation. I called A+ in the morning and Naeem was able to fit me in and get everything taken care of in the same day. While it was there, they gave the car a quick once-over. I was particularly pleased that they did not try to sell me a lot of unnecessary servicing. A+ was fast, delivered what they said they would on-time, and for a fair price. Naeem was friendly and very professional. Spectacular customer service!

Thank you Lani for taking the time to review us! We take pride in making the auto repair experience as easy as possible, for you, and all of our valued clients. It was a pleasure meeting you and i look forward to working with you again in the future. Always know we will always put in an A + effort to help you in every way possible! Your Service Advisor, Naeem Subedar 650-595-2277 aplusjapaneseautorepair.

- A+ Japanese Auto Repair, Inc.
5
yelp
A+ Japanese Auto Repair, Inc.

I took my Toyota Sienna here to get an estimate on new breaks. Justin Mills was the Service Manager and he was exceptional in all aspects of my experience. He delivered results on time and his consultative approach and honest feedback was above and beyond my expectations. I would highly recommend Justin Mills and A+ Japanese Auto Repair to anyone who is looking for an alternative to the dealership or who values true professionalism and customer service.

Shaun, Thank you so much for your amazing review! Truly appreciate you taking your time to write this review, but even more, I appreciate the thoughtfulness of the comments made. I strive to give the most professional and thorough service, and our team strives for the best quality of workmanship. Together, as a team, we provide an exceptional level of service experience! I look forward to working with you again in the future. Your Service Advisor, Justin Mills 650-595-2277 aplusjapaneseautorepair.

- A+ Japanese Auto Repair, Inc.
5
yelp
A+ Japanese Auto Repair, Inc.

My car was towed to A+ Japanese after it died while I was driving on the freeway. Even without an appointment they were able to get my car repaired so quickly that I didn't need to figure out another way to get to work. They rock!! When I discovered that the radio and clock didn't work I went back and Rob was so gracious in showing me how to reset it. He is truly a Superman and a great guy!Thanks A+ Japanese for helping me feel you have my back!!

Myself and other Super Hero's at A+ Japanese Auto Repair Inc. were more then happy to help you with your Honda. Our alter ego's will always help you the best that we can when it comes to breaking down or maintenance needs. Please keep us in mind with any of your questions on maintenance needs in the future. Rob Lucas - Senior Service Consultant (aka- Superman) 650-595-2277 aplusjapaneseautorepair.

- A+ Japanese Auto Repair, Inc.
5
yelp
A+ Japanese Auto Repair, Inc.

A picturesque Monday morning, headed to SFO on 280 for business travel when BAM, sniff sniff - what's that smoky smell? Gears not engaging on the Murano and uh-oh I know what this means...the flawed CVT transmission design strikes again. I log onto Yelp to find the closest Japanese auto repair with good ratings and was lucky enough to find A+ Japanese Auto Repair. I dealt with Rob, who was professional and courteous, exhibiting a level of customer service not seen in decades in an auto repair shop. He coordinated receiving my Murano from AAA while I made my way to SFO to catch the next flight out for a few days. During that time we had numerous conversations about the cost of the repair versus scrapping the car ('03 with 182k odo) and after examining the car fully gave me an honest opinion on the cost versus longevity of the vehicle - all without trying to upsell the repair. It was an easy decision to scrap the vehicle due to the cost versus value, and Rob helped me feel at ease with the decision. He also helped coordinate the transfer to the charity donation. I couldn't recommend them more and should I need repair services in the future I will definitely be returning.

Thank you for kind words. We appreciate that it is not always about the dollar. I felt it was not in your best interest to repair the vehicle at the present mileage and condition. You had mentioned that you go to Tahoe with your family frequently. I have family myself and would not want to be broken down on the side of the road after performing extensive repairs on my vehicle. Looking forward to helping you in the future with the Toyota Rav 4. Rob Lucas - Senior Service Consultant 650-595-2277 aplusjapaneseautorepair.

- A+ Japanese Auto Repair, Inc.
5
yelp
A+ Japanese Auto Repair, Inc.

I brought my car in because I was having problems keeping the battery charged. Rob was very helpful and wrote up an order to diagnose the problem. They included a complimentary tire and fluid check. At the end of the day, they were unable to find anything wrong with the system. Rob asked to keep if overnight so that they could do further checks. In the end, no problem was found so they did not try to fix things hit or miss. They did not charge me a thing for all of this diagnosis. If it fails again, I will definitely take it back to A+ because I know I can trust them.

Auto repair is not always about the dollars. The owners of A+ Japanese Auto Repair Inc. and myself understand this. Since we were unable to repair of verify your fault on your Honda S2000, we felt that a fee was not justifiable. Thank you for the kind words. Rob Lucas- Senior Service Consultant 650-595-2277 aplusjapaneseautorepair.

- A+ Japanese Auto Repair, Inc.
5
yelp
A+ Japanese Auto Repair, Inc.

Great service from Justin and his crew. Appreciate their flexibility and focus on customer needs. I can why they have so many long time loyal customers!

Win, Thank you for your review. We take pride in making the auto repair experience as easy as possible, for you, and all of our valued clients. We want to reciprocate the same loyalty to our clients that is kindly extended to our team, at A+ Japanese. Please know we will always do our best to help you in every way possible! Your Service Advisor, Justin Mills 650-595-2277 aplusjapaneseautorepair.

- A+ Japanese Auto Repair, Inc.
5
DemandForce
A+ Japanese Auto Repair, Inc.

I love the friendly and competent service here. Their attention to detail is great, costs are itemized and up front, workmanship is excellent.

A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.