A+ Japanese Auto Repair, Inc.
So I am a researcher-I analyze data and like to get as much information as possible. I also drive my car like crazy-my Tennessee 2010 Toyota Camry has in 5 years gone from Louisville to Atlanta to San Francisco to LA to Redding. I driven it through (bad) dirt roads in the Sierras and through the snows of Kentucky. I short, I need to keep it up to shape, lest I find myself trapped in some forsaken landscape arguing with some heavily armed hillbilly (as had happened once btw...) Anyways I knew my car was starting to act up after not having it really checked out for something around 28000 miles. I found A+ after arbitrarily skimming the Yelp pages for a nearby auto repair shop and decided to drop in and check it out. A+ is located in San Carlos but is reasonably close to my work in Redwood City. The location is a semi-busy street filled with auto repair shops. Considering I simply walked in unannounced, the staff was friendly and accommodating. Rob went through a quick on the spot review of my car's condition, showing me issues with the ventilation and suspension and break fluid before telling me that basically problems from a previous car check were pointless and a waste of money and that I was basically good to go. He did however find my oil was low so I decided to get my car's general maintenance done. Rob quickly squeezed my car into the schedule and offered to get me an Uber ride (free service) when I elected to walk, he immediately offered some nice spots to visit/hang out. There is a small sandwich shop immediately next door and a few strip malls a few blocks away. Sure enough at almost exactly within the range of the schedule I received a call, message and email about the completion of the results. The email contained a detailed inspection report, complete with photos, running commentary, and a three way scale (I accidentally clicked "Approve Now" which evidently gives authorization to commit to the repairs). Returning to A+ I got into contact with Rob, who went through the inspection again (mentioned that I should not have approved the statement but that they wouldn't work on the car), and for $80 I was good to go. Slight issue in that when I got home I found that one of my hubcaps had dropped off, but I don't know if/how that was related to the service.I approve of the organization of A+. Rob was friendly, prompt and enthusiastic and prone to talking about driving. The inspections and reviews seemed thorough and perhaps most importantly they seem good at getting you updated. Prices are pretty good too, especially considering I am cheap. Would definitely go back.