Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
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A+ Japanese Auto Repair, Inc.

Sincere, quality work, reasonably priced, willing to work with you to find the best solution to fix your vehicle

5
yelp
A+ Japanese Auto Repair, Inc.

They were very courteous and took the time to explain everything clearly ensuring I understood everything they were doing and why. The front office is very polite and organized. They have gone out of their way to make sure I was happy. After the initial quote they were looking for ways to save me money without compromising their work or safety. My coworkers and I have taken our vehicles here for several years and are very satisfied.

5
yelp
A+ Japanese Auto Repair, Inc.

Omg Rob is a superhero he just saved me money with his honesty and superb customer service. If u need an oil change or any car service - check out this amazing shop! It'll be worth ur time!

Thank You for the Amazing Review. I know San Diego is a long way from home. I appreciate you allowing me to help you out. Have a Great time with your Grandmother. Even after you head home remember if you ever have any car questions I am hear for you. Rob Lucas- Senior Service Consultant 650-595-2277 aplusjapaneseautorepair.

- A+ Japanese Auto Repair, Inc.
5
yelp
A+ Japanese Auto Repair, Inc.

I dropped my 07 Mazdaspeed 3 off here to have the dreaded VVT Actuator replacement done. A few hours after I dropped the car off, Naeem called me back to tell me that they couldn't do the repair, as it had to be done by a Mazda dealer. Not only did Naeem call the Mazda dealer to set up an appointment for me (and offer to drop my car off), they didn't charge me a dime for the rental loaner or the diagnostics performed on the car. I'll definitely be taking my Mazda back for regular oil changes and maintenance - it's nice to find a mechanic that values relationships and custom service over straight revenue.

5
yelp
A+ Japanese Auto Repair, Inc.

We were interested in a used MDX we found online and my wife brought it in to A+ for a pre-purchase inspection (we had a 10 day trial with the car). Naeem was our advisor and was extremely helpful. The car checked out nicely save a dirty air filter, which we had them replace. They emailed us a copy of the inspection report as well as pictures of the old filter. Since the inspection and the filter replacement occurred late in the day, Naeem offered to send an Uber for my wife first thing the next morning to take her to A+. Overall very satisfied with our experience here, most especially the customer service and staff.

5
yelp
A+ Japanese Auto Repair, Inc.

Awesome! Was able to get my headlights fixed immediately, very fast and excellent service. Glad to have found a great place close by. Thank you! Many thanks and very much appreciated.

It was a pleasure meeting you Janelle! Safety is always our number one motto here at A+. I really would've hate to see you keep driving with your high beams on / no low beams and without a tail light. I look forward to working with you again in the future. Welcome to the A+ Japanese Auto Repair family! Your Service Consultant Naeem Subedar 650-595-2277aplusjapaneseautorepair.

- A+ Japanese Auto Repair, Inc.
5
yelp
A+ Japanese Auto Repair, Inc.

Just had a great experience taking my Subaru Outback in for service for the first time. Easy to make an appointment, Justin gave me an estimate which they kept for the service requested. Overview of the car showed other issues (not surprising as it has been a while since routine service). They performed the work promptly and gave me a rental car while I waited. Friendly and fast.

Hi Ann, it was great to meet you and your Subaru :) We will always stay true to our word. There is absolutely no smoke and mirrors with our facility. Everything we do, is done with the intention of giving you the highest level of service, and clarity of understanding regarding the recommendations we make to repair your vehicle. I look forward to working with you again in the future! Your Service Advisor, Justin Mills - aplusjapaneseautorepair. | 650-595-2277

- A+ Japanese Auto Repair, Inc.
5
yelp
A+ Japanese Auto Repair, Inc.

1 word. Legit. Justin is a super nice guy. Would use again. Got an oil change and transmission flush. Old car. Gotta make sure she's taken care of. They helped me out with a ride situation. I got the yelp deal but forgot to apply it so they give me the refund of difference. Legit, amiright?

Jeff, Thank you. I really appreciate the time you took to write this review. Thank you for allowing us to help you with your Toyota. After our inspections, I feel comfortable to say your vehicle is in great shape, and I suspect has many miles to go! I look forward to helping you again in the future! 650-595-2277 aplusjapaneseautorepair.

- A+ Japanese Auto Repair, Inc.
5
yelp
A+ Japanese Auto Repair, Inc.

Great friendly service with a convenient inclusive shuttle service (Uber) to and from the shop while you wait on your car.

5
yelp
A+ Japanese Auto Repair, Inc.

So I am a researcher-I analyze data and like to get as much information as possible. I also drive my car like crazy-my Tennessee 2010 Toyota Camry has in 5 years gone from Louisville to Atlanta to San Francisco to LA to Redding. I driven it through (bad) dirt roads in the Sierras and through the snows of Kentucky. I short, I need to keep it up to shape, lest I find myself trapped in some forsaken landscape arguing with some heavily armed hillbilly (as had happened once btw...) Anyways I knew my car was starting to act up after not having it really checked out for something around 28000 miles. I found A+ after arbitrarily skimming the Yelp pages for a nearby auto repair shop and decided to drop in and check it out. A+ is located in San Carlos but is reasonably close to my work in Redwood City. The location is a semi-busy street filled with auto repair shops. Considering I simply walked in unannounced, the staff was friendly and accommodating. Rob went through a quick on the spot review of my car's condition, showing me issues with the ventilation and suspension and break fluid before telling me that basically problems from a previous car check were pointless and a waste of money and that I was basically good to go. He did however find my oil was low so I decided to get my car's general maintenance done. Rob quickly squeezed my car into the schedule and offered to get me an Uber ride (free service) when I elected to walk, he immediately offered some nice spots to visit/hang out. There is a small sandwich shop immediately next door and a few strip malls a few blocks away. Sure enough at almost exactly within the range of the schedule I received a call, message and email about the completion of the results. The email contained a detailed inspection report, complete with photos, running commentary, and a three way scale (I accidentally clicked "Approve Now" which evidently gives authorization to commit to the repairs). Returning to A+ I got into contact with Rob, who went through the inspection again (mentioned that I should not have approved the statement but that they wouldn't work on the car), and for $80 I was good to go. Slight issue in that when I got home I found that one of my hubcaps had dropped off, but I don't know if/how that was related to the service.I approve of the organization of A+. Rob was friendly, prompt and enthusiastic and prone to talking about driving. The inspections and reviews seemed thorough and perhaps most importantly they seem good at getting you updated. Prices are pretty good too, especially considering I am cheap. Would definitely go back.

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