San Carlos Auto Repair

I took my car in to have transmission replaced. The folks were really nice, and they gave me a rental for the duration of the repair, which was great. They also called me everyday with an update, which shows they are very organized, and value communication.But when I picked up the car 3 days later, it had a flat tire. I guess someone hit the curb pretty hard and the side of a tire ripped. I couldn't tell when that happened because I found out after I drove it off the lot. But when I called them they tolled the car back, had the tires replaced over the weekend, and gave me a rental to use. Which was great, because I wasn't left stranded.So when the tires were replaced, I went back to pick up the car again. This time my key's battery was completely dead, the beep beep buttons wouldn't work any more. They replaced the battery immediately, which was great.So in summary, the service was great, the rental was great, the people are very courteous and nice, but it seemed like unfortunate events just kept happening. They did fix everything though.

This is how servicing and repair should be done. After inspection, you get a photo report with recommendations and accurate estimates, and you choose what to have done. Very professional, highly recommended.

To say A+ went above and beyond would do them a great disservice, Rob took on my unusual hybrid car needs after several other mechanics flat out refused the challenge. Rob sourced parts, brought in outside expertise and kept in contact with me during the entire process. He was professional and human throughout. This is a man and business you can trust, a rare quality in the car repair world. Needless to say A+ has earned a customer for life, and I can't recommend them enough. Thank you Rob and the whole A+ team!

Long delay in writing this, but I got my car suspension, break fluid and ventilation updated. Around $900. I happened to choose the one day in the entire week that all the heavens let loose, but managed to get to work within half an hour thanks to the Uber service. I then proceeded to leave my cell phone in the Uber car. Contacted, A+ again, they got in contact with the driver, and he returned my phone (and proceeded to not-so-subtlety push me to give him a $20 inconvenience fee, but that's a story involving Uber...not that big of a fun, not the place here...). Anyways again Rob was professional, courteous and cheerful. The only thing seems to be the 5:00 closing time is pretty hard, though I managed to get my car back in time.Anyways they also replaced my hubcap as they had offered to do so above. That was really nice. The people who work there are quite professional, drive the car straight to you, offer coffee when they see you waiting, watch for incoming vehicles while you attempt to pull out. Very impressive service.

I had problems for my car and sent it to mechanic but they would like to send me to A+ for specialist for Japanese car. (My car is Toyota.) I knew that the place is there a long time but I've never been there. The parson who take care of me, he is very good and took care of my car. I might to change all repair for my car to here. thank you.

Took one car in for the fall service special. I have another to bring in this week. I am a happy client since 2006.

Was in the middle of a terrible experience at Town Mazda and these guys really bailed me out. Did a radiator replacement on my 2010 Mazda 6 for less than half of what the dealer was trying to charge me for in one day. Communication was really great with good updates on status. Bill came in exactly what they said. Can't say enough good things about how Justin Mills and A+ Japanese took care of me and my car.

Sincere, quality work, reasonably priced, willing to work with you to find the best solution to fix your vehicle

They were very courteous and took the time to explain everything clearly ensuring I understood everything they were doing and why. The front office is very polite and organized. They have gone out of their way to make sure I was happy. After the initial quote they were looking for ways to save me money without compromising their work or safety. My coworkers and I have taken our vehicles here for several years and are very satisfied.

Omg Rob is a superhero he just saved me money with his honesty and superb customer service. If u need an oil change or any car service - check out this amazing shop! It'll be worth ur time!