Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Yelp
A+ Japanese Auto Repair, Inc.

This place is awesome!My cousin recommended this place because she knew one of the employees, Justin, and he has helped her with her car in the past.Justin was great helping and kept in constant contact throughout the process. My car had to be towed from a location where I was not and Justin offered to speak with the company directly if needed which was very helpful. He had no problem calling my insurance company and dealing with them directly which was also a huge help.I couldn't ask for better service and to top it all off, the car was ready one day early!I would definitely recommend this shop to all of my friends and family.

5
Yelp
A+ Japanese Auto Repair, Inc.

One of the toughest things to find in life is a mechanic you can trust. Justin isn't the actual mechanic, but he's the front of the house guy that keeps my 2004 Nissan running perfectly. I DO RECOMMEND GIVING THEM A TRY! Before you need something big maybe just go in for an oil change to feel them out. My smog emissions were very low and the smog guy told me my mechanic was doing a good job. That's all I need to know. I don't really want this to sound like a commercial, but I'm very grateful for the service, recommendations and professionalism. Good guys all around.

5
Yelp
A+ Japanese Auto Repair, Inc.

One of the toughest things to find in life is a mechanic you can trust. Justin isn't the actual mechanic, but he's the front of the house guy that keeps my 2004 Nissan running perfectly. I DO RECOMMEND GIVING THEM A TRY! Before you need something big maybe just go in for an oil change to feel them out. My smog emissions were very low and the smog guy told me my mechanic was doing a good job. That's all I need to know. I don't really want this to sound like a commercial, but I'm very grateful for the service, recommendations and professionalism. Good guys all around.

GREAT JOB YOU GUYS! From the techs in the garage to the front of the house gang I thank you again. I have used A+ before and mainly was turned on to them because I followed Justin (who always took care of me at the Nissan dealer down the road). Great job in explaining the diagnosis and not just throwing a bunch of vague terms followed by a bunch of vague $$ estimates. Justin and the guys do a good job of explaining the thinking behind the trouble shooting. I feel a lot better about things after Justin is done with the "What's going on with your car" conversation.Hearing the other guys on the phone in the office with the same attitudes tells me the care starts at the top. Good owners, lead to good employees and ultimately lead to happy customers. Keep up the good work!

- A+ Japanese Auto Repair, Inc.
5
Yelp
A+ Japanese Auto Repair, Inc.

Had a very positive experience with initial service of our new Mazda as we did not want to use the dealer. Appreciated the positive conduct of the owner and service agents. Took special care to explain all facets of service to me. I can tell they really care about the customer in the consistent approach of the staff. Overheard guidance from the owner on someone else's complex issue and was impressed with their handling. This is a good size shop (11 service bays) but very accessible and personal. So far so good.

5
Yelp
A+ Japanese Auto Repair, Inc.

Had a very positive experience with initial service of our new Mazda as we did not want to use the dealer. Appreciated the positive conduct of the owner and service agents. Took special care to explain all facets of service to me. I can tell they really care about the customer in the consistent approach of the staff. Overheard guidance from the owner on someone else's complex issue and was impressed with their handling. This is a good size shop (11 service bays) but very accessible and personal. So far so good.

5
DemandForce
A+ Japanese Auto Repair, Inc.

Fast, accurate, and friendly.

5
Yelp
A+ Japanese Auto Repair, Inc.

I have been going to A+ for many, many years and would not ever go elsewhere.I have also recommended it to my residents. And will continue doing so.They are very polite, funny, helpful and totally reliable. Honesty must be their motto.

5
Yelp
A+ Japanese Auto Repair, Inc.

Friendly Customer Service! They are actually willing to sit down with you and explain what is needed and the even emailed me pictures of the problem areas. Naeem was easy to work with. On top of that I was able to get a free lift after dropping my car off.

5
Yelp
A+ Japanese Auto Repair, Inc.

So I sold my Mazdaspeed 3... and went domestic with a Ford Mustang GT. I love the 5.0 but I'm not overly thrilled with any of the shops that specialize in American cars and I've always been dubious about dealerships. I wasn't sure that A+ would even work on my car but after talking to Naeem I was reassured that they would be happy to service my vehicle... dropped the car off today for its inaugural oil change and the service was what I have always encountered - excellent.

5
Yelp
A+ Japanese Auto Repair, Inc.

So I sold my Mazdaspeed 3... and went domestic with a Ford Mustang GT. I love the 5.0 but I'm not overly thrilled with any of the shops that specialize in American cars and I've always been dubious about dealerships. I wasn't sure that A+ would even work on my car but after talking to Naeem I was reassured that they would be happy to service my vehicle... dropped the car off today for its inaugural oil change and the service was what I have always encountered - excellent.

A+ has a stellar reputation and every visit they show me why. Fantastic customer service and knowledgeable and friendly techs. Justin is great and his attitude is truly refreshing in an industry where customer service is usually secondary.

- A+ Japanese Auto Repair, Inc.
A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.