Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Yelp
A+ Japanese Auto Repair, Inc.

These guys get it! Professional, thorough, courteous service. They will tell you what you need on your car and when it needs to be done. Justin and Rob are excellent! Free shuttle service and free car wash are a nice extra, too.

5
yelp
A+ Japanese Auto Repair, Inc.

Great spot! I needed a complete inspection before a cross-country road trip, and they went above and beyond to make sure I was ready to go. As the child of a mechanic, I defer all questions to Dad, and he agreed with their assessment and pricing. I didn't feel slighted or ripped off in the least.Justin went above and beyond to keep me updated and delivered amazing customer service. Their shuttle service was a nice perk and they offer great coupons/specials on their website. Will definitely recommend to a friend!

5
DemandForce
A+ Japanese Auto Repair, Inc.

I like this place, very reliable.Offer free service to take you to the work & pick you up for the car.

5
yelp
A+ Japanese Auto Repair, Inc.

I highly recommend A+ Japanese for your car repair needs. They are extremely professional, keep you informed with your repair, and even follow up with a call afterwards to make sure that you are satisfied with your repair. Our first experience was several months ago, we worked with Rob, he was so helpful and explained everything in detail, even offered to arrange for a rental car at a discount since my job was too far for their shuttle service, he was great.This time we worked with Justin. We took our car for a smog test to a local Star station where it failed. We had them do the recommended repair and it failed for a second time, they recommended another repair that they thought would resolve the issue but I felt we needed another opinion.So we took it to A+ and Justin was convinced that they could find what was wrong, make the repair and get our car to pass smog. He too offered a rental car, kept us up to date on the progress, did not do any repairs without an estimate and approval to move forward and answered all our questions. They found the problem, which was not what the other repair shop thought, repaired it, he even arranged to take it to get the smog check done so we did not have to deal with that again and it passed with flying colors.Rob and Justin were great and without hesitation, I will continue to take my car here. Thanks again for a job well done!

5
Yelp
A+ Japanese Auto Repair, Inc.

LOVE A+! I'm an assistant and have taken my bosses' cars there in the past...they've always been really great. So when I needed work done on my car, I knew where to go. Honest, helpful, and super friendly, they solved a problem that's been going on for a long time. They went above and beyond to make sure the problem was resolved before returning my car to me. Thank you so much Naeem and A+! I will definitely be back!!

4
yelp
A+ Japanese Auto Repair, Inc.

Nice place, good staff, service oriented.

Hi Kumar. Thank you for writing a review of the shop!If there is anything that we can do better in the future for you, please shoot me an email directly. - Eric Sevim Co-Owner - eric@aplusjapaneseautore

- A+ Japanese Auto Repair, Inc.
5
yelp
A+ Japanese Auto Repair, Inc.

LOVE A+! I'm an assistant and have taken my bosses' cars there in the past...they've always been really great. So when I needed work done on my car, I knew where to go.Honest, helpful, and super friendly, they solved a problem that's been going on for a long time. They went above and beyond to make sure the problem was resolved before returning my car to me. Thank you so much Naeem and A+!I will definitely be back!!

5
yelp
A+ Japanese Auto Repair, Inc.

Second review here...So I already talked about the magic they worked on my '97 4runner, basically bringing her back from the brink of the scrapyard after I bought her very used.I've already put 15,000 miles on it since my service with A+ in March and everything is running flawlessly. I took a 5,000 mile roadtrip through Mexico on some rather unruly roads and nary a problem arose.So why did I go back? Well, turns out the ignition key gets worn out on these older Toyotas and mine started sticking in the ignition. As in, I'd park it with the key in and doors unlocked because I couldn't get it out!!I ordered new cylinders from the toyota dealer in SF and they quoted me on an install. It was a lot. Rob at A+ gave me a quote right around HALF of the dealer's. Best of all, when all the work was done, his original quote was honored 100% and the work was finished even faster than promised.

5
yelp
A+ Japanese Auto Repair, Inc.

Got in with a relatively simple problem, yet these guys gave a professional, kind, and quick service that saved me money and time. I am always concerned about service centers trying to squeeze as much money as they can, but these guys are the opposite of that. Would definitely return whenever I have any issue with my car.

5
Yelp
A+ Japanese Auto Repair, Inc.

I meant to write a review a while ago when my car was here. (Acura TL) Short version: -took car here after being at the Acura dealer-which was sketchy -good contact/updates on car -great customer service -helpful, thorough explanations on everything -no BS -my car was not effed up after it was returned to me -felt taken care of/no stress Long version: My dad made a recommendation to come here and I was not disappointed in the least. Such happy, helpful, and thoroughly great service. Justin was the rep that helped us out, he greeted us outside and even opened the car door for my mother who kindly gave me a ride since I had no car at the time. Never had service so kind and accommodating, it was a new experience, and a very good one at that. They took care of the rental car fees since my car was there over night (fluid leak). They even took the rental car back for me. Good, good stuff, can't say that enough. Will be back here again when needed.

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