San Carlos Auto Repair

I needed a pre-purchase inspection of a car I was planning to buy and Justin and Rob helped me out very well. It all went very smoothly and I have no complaints at all. They were both very professional and kind. At the end I didn't buy the car because of what Rob told me about the car. It was very useful.

Looking for a honest trust worthy mechanic is hard to find these days. I have been with my mechanic that I have been going to for the past 19 years, now he has relocated an hour away which made things inconvenient, It was time to find a new mechanic. I found A+ Japanese Auto Repair on Yelp with the enormous of great reviews, note that I'm not a big Yelper but I figured it wouldn't hurt to give it try. I called and spoke with Justin (Service Writer), I told him my situation and that I'm looking for a new mechanic, We automatically started talking as if we new each other, so I made a visit to meet with Justin, he appreciated the fact I came down and promised me that I would be very happy with their work and services, he really took on the project as if it was his vehicle, if I had special instructions for Justin in regards my vehicle, he would listen and relate those notes to his mechanics so they understood that I take pride of my vehicle, it just eased off the pressure that I found someone that cared and take pride as much as myself. Justin always kept me informed every step of the way about my vehicle. Superior customer service, Justin has my 5 stars!!! Thank You A+ Japanese for such a great experience!!!

Once again A+ saved the day by addressing a safety concern that had developed for my vehicle. I trust these folks to take great care of my ride and they come through every time. You guys are awesome!

Looking for a honest trust worthy mechanic is hard to find these days. I have been with my mechanic that I have been going to for the past 19 years, now he has relocated an hour away which made things inconvenient, It was time to find a new mechanic. I found A+ Japanese Auto Repair on Yelp with the enormous of great reviews, note that I'm not a big Yelper but I figured it wouldn't hurt to give it try. I called and spoke with Justin (Service Writer), I told him my situation and that I'm looking for a new mechanic, We automatically started talking as if we new each other, so I made a visit to meet with Justin, he appreciated the fact I came down and promised me that I would be very happy with their work and services, he really took on the project as if it was his vehicle, if I had special instructions for Justin in regards my vehicle, he would listen and relate those notes to his mechanics so they understood that I take pride of my vehicle, it just eased off the pressure that I found someone that cared and take pride as much as myself. Justin always kept me informed every step of the way about my vehicle. Superior customer service, Justin has my 5 stars!!! Thank You A+ Japanese for such a great experience!!!

We've been taking both our vehicles (Honda Accord and Toyota Tacoma) to A+ Japanese Auto Repair for over ten years now, and we've been very pleased with the service. We've worked with Rob, Nareem, and Justin. All are very pleasant and explain things well. Oftentimes, they will clean our cars, both interior and exterior, which I really appreciate.We trust them to do a good job at a fair price. Don't forget to check their website for coupons, which I failed to do this past visit. :-( Update: Justin called to thank me for coming in and for my Yelp review. Since I had already received the AAA discount, he offered to put a credit on my account to cover the difference between that and the coupon I missed. That was more than I could have expected! Thank you, Justin! :-)

Came here for a clutch replacement on an old 97 Civic EX. The price is a little bit higher than other shops but you receive double the warranty (24k miles or 24 months) whereas most other shops only honor a 12k mile or 12 month warranty. My clutch had some problems after the initial installation so Rob asked me bring the car back no questions asked. They are kind enough to give you a ride to work if you are local as they service your car. Although the symptoms had disappeared by the time they test drove the car, they still took the extra precaution of doing a clutch fluid flush and adjusted the clutch pedal at no additional charge (thanks to the warranty). My car is old but it now runs like a charm and I now have another 23 months of peace of mind thanks to their supportive service. Friendly staff and very quick at responding. Would definitely recommend if you own a Japanese vehicle and don't want to pay the dealership premium!

We've been taking both our vehicles (Honda Accord and Toyota Tacoma) to A+ Japanese Auto Repair for over ten years now, and we've been very pleased with the service. We've worked with Rob, Nareem, and Justin. All are very pleasant and explain things well. Oftentimes, they will clean our cars, both interior and exterior, which I really appreciate.We trust them to do a good job at a fair price. Don't forget to check their website for coupons, which I failed to do this past visit. :-(Update: Justin called to thank me for coming in and for my Yelp review. Since I had already received the AAA discount, he offered to put a credit on my account to cover the difference between that and the coupon I missed. That was more than I could have expected! Thank you, Justin! :-)

Came here for a clutch replacement on an old 97 Civic EX. The price is a little bit higher than other shops but you receive double the warranty (24k miles or 24 months) whereas most other shops only honor a 12k mile or 12 month warranty. My clutch had some problems after the initial installation so Rob asked me bring the car back no questions asked. They are kind enough to give you a ride to work if you are local as they service your car. Although the symptoms had disappeared by the time they test drove the car, they still took the extra precaution of doing a clutch fluid flush and adjusted the clutch pedal at no additional charge (thanks to the warranty). My car is old but it now runs like a charm and I now have another 23 months of peace of mind thanks to their supportive service. Friendly staff and very quick at responding. Would definitely recommend if you own a Japanese vehicle and don't want to pay the dealership premium!

Another great experience at A+. Again and again, they show they're looking out for my safety--that's unique and I appreciate it! Thanks A+ and thanks Rob.

Brought my element here as the window had quit on me. They took care of it the same day, and were very professional about it.The regulator started making noise later that day, so they said bring it in tomorrow, and they removed and installed another brand new unit. Unit was faulty, not their fault.I will definitely use them in the future for my auto needs. Excellent service and professional attitude.