Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Yelp
A+ Japanese Auto Repair, Inc.

I have a 2004 Lexus RX330 and used to go to the Lexus service center, but not anymore. I've worked with Justin twice so far and have had a wonderful experience. Justin is friendly, knowledgeable, and extremely customer oriented. He takes care of you of and gets you in and out as quickly as possible. I highly recommend A+ Japanese Auto Repair.

5
Yelp
A+ Japanese Auto Repair, Inc.

After a more extensive service, I can say that A+ really is the best. Not only are they really friendly and good at their work, but they also helped as intermediaries when I did have to go through the dealership for some work, and then they checked the dealership's work to make sure it was up to par. Naim, Rob, and the rest of the gang are wonderful!

5
Yelp
A+ Japanese Auto Repair, Inc.

After a more extensive service, I can say that A+ really is the best. Not only are they really friendly and good at their work, but they also helped as intermediaries when I did have to go through the dealership for some work, and then they checked the dealership's work to make sure it was up to par. Naim, Rob, and the rest of the gang are wonderful!

The only reason I didn't give 5 stars is because I have only gone in for an oil change, so I have no idea what more extensive service is like. But I had a great experience here, from the timeliness to the friendliness to the shuttle to the price to the good explanations of everything. Plus they have a nice online system so you can keep track of appointments and stuff.Do NOT go to Redwood City Honda unless you want to pay people to fix one problem and cause three others in exchange. I'm glad I found these guys.

- A+ Japanese Auto Repair, Inc.
5
Yelp
A+ Japanese Auto Repair, Inc.

Wow, I was surprised to see so many poor reviews of A+. I promise that my review is not "fixed" and I sure hope that no one at A+ tries to do any of the things that I read about below or, of course, I too will leave. So far, nothing like these things have happened to me!I just had my speedometer cluster replaced and they did a nice job of figuring out how to accommodate me in the most cost effective way. Hopefully, it will work well. I have been lucky that my repairs have been good, the customer service is the best I have found, and I don't think that they have been pumping up the bill and taking advantage of me. I hope that others will give them a try and see if you have the kind of positive experience that I have had for almost the last 2 years vs. the kinds of experiences written about below. I have found Rob to be very helpful!Pamela

What a nice surprise that Justin at A+ did for me! I went in to get my headlight changed, knowing that I could not make it until my May service with a headlight being out, and they changed it right away between my work meetings! When they were done, I went to pay and they said it was "on them" this time! I can't tell you how nice that was. It made my day.

- A+ Japanese Auto Repair, Inc.
5
Yelp
A+ Japanese Auto Repair, Inc.

This is the first friendly auto repair facility I've EVER been to! Everyone was very nice, glad to help, and explained things so I could understand them. To top it off, the repair was half the cost of the other place I checked.

5
DemandForce
A+ Japanese Auto Repair, Inc.

Top notch customer service and workmanship. Will return!

5
Yelp
A+ Japanese Auto Repair, Inc.

This is the first friendly auto repair facility I've EVER been to! Everyone was very nice, glad to help, and explained things so I could understand them. To top it off, the repair was half the cost of the other place I checked.

5
A+ Japanese Auto Repair, Inc.

:D Great shop!

5
Yelp
A+ Japanese Auto Repair, Inc.

Had my car in for a long overdue service and Rob was excellent! He helped me decide on necessary repairs and my car was finished within 2 days of dropping it off! Thanks so much and I will definitely use A+ again!!

4
Yelp
A+ Japanese Auto Repair, Inc.

A+ provided me with excellent service a year ago. They fixed the pulley and alignment in my car. They are very friendly and knowledgeable about the services they give.Thanks again A+ Auto!

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