Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Yelp
A+ Japanese Auto Repair, Inc.

Great Service from Rob, great work from the mechanics and the most entertaining Complimentary shuttle service.These guys are amazingly efficient. For and estimated $145 including the inevitable oil change, there was a thorough check of my car addressing concerns I had about brakes and struts. My 2006 Prius has been a great car, but I realized my brakes were kind of soft; and there was a occasional squeaking noise that I thought might be my struts. Sure enough they caught all the details on photos including my cracked tires and sent them to me. My service person , Rob was very professional and explained the problems captured in the photos. He prioritized the needed repairs and gave me an estimate of the costs. Most impressively, a no guilt option to choose what I wanted fix,(keeping in mind I might have financial concerns). On the whole, A+ Japanese Auto repair performs far better service than I have ever received at any dealership. Parts, services and costs were all explained to me.. They even washed my dirty car, which I planed to have washed after the service. The complimentary shuttle service was really a treat. I had a blast talking to the shuttle driver on the way to work and back. They were funny and good natured with a great sense of humor. Everyone was Very personable, real, and nice.I am so impressed. It is nice to do business with a company where people really care about the work they produce, cooperate with one another and focus on doing an excellent job and do it in a timely manner.

5
Yelp
A+ Japanese Auto Repair, Inc.

Been going here a while and have always been happy with them, decided I should make a yelp account to leave a good review, because they deserve it. I usually deal with Rob, who is friendly and makes me feel at ease, but whenever I've dealt with the other employees they've also always been super friendly and a pleasure to deal with. They go the extra mile when it comes to being considerate: whether that means staying open a little bit later if they know you're on your way in to pick up your vehicle, freely and happily screwing a license plate holder back to your bumper, or offering shuttle service when you drop off your car. I always leave this place pleased.

5
Yelp
A+ Japanese Auto Repair, Inc.

Been going here a while and have always been happy with them, decided I should make a yelp account to leave a good review, because they deserve it.I usually deal with Rob, who is friendly and makes me feel at ease, but whenever I've dealt with the other employees they've also always been super friendly and a pleasure to deal with.They go the extra mile when it comes to being considerate: whether that means staying open a little bit later if they know you're on your way in to pick up your vehicle, freely and happily screwing a license plate holder back to your bumper, or offering shuttle service when you drop off your car.I always leave this place pleased.

5
Yelp
A+ Japanese Auto Repair, Inc.

Our '99 Miata had a bunch of deferred and preventative maintenance pending, so we took it to A+ as we always do. And, once again, great service and trustworthy repairs. And the Miata liked it too; now it's driving like it's 1999.

5
Yelp
A+ Japanese Auto Repair, Inc.

Don't even think about it, don't stress it, go to A+. Justin was the absolute man, this guy treats auto service like he's preparing 4-course meals for the 1%. No pressure for additional services, Justin just laid out what he would do if it were his car, & when he would get it done. I was offered a ride from and to the shop, & they had my car done AHEAD of schedule. Next time I expect a massage, because that's the ONLY way the experience could improve.

5
Yelp
A+ Japanese Auto Repair, Inc.

Our '99 Miata had a bunch of deferred and preventative maintenance pending, so we took it to A+ as we always do. And, once again, great service and trustworthy repairs. And the Miata liked it too; now it's driving like it's 1999.

We've brought our Miata and our Civic Hybrid to A+ on a regular basis, and the service is always the best. If it's even theoretically possible to look forward to having your car in for repairs, this would be the place where that would happen.

- A+ Japanese Auto Repair, Inc.
5
Yelp
A+ Japanese Auto Repair, Inc.

Don't even think about it, don't stress it, go to A+. Justin was the absolute man, this guy treats auto service like he's preparing 4-course meals for the 1%. No pressure for additional services, Justin just laid out what he would do if it were his car, & when he would get it done. I was offered a ride from and to the shop, & they had my car done AHEAD of schedule. Next time I expect a massage, because that's the ONLY way the experience could improve.

4
Yelp
A+ Japanese Auto Repair, Inc.

Great customer service!! I had an appointment at 7:30AM and took my car in for an oil change. Since I was pressed for my time, I told them that I need to be out of there by 9AM due to another appointment. They took care of my car right away and finished by 8:40 (mechanics come in at 8AM).I will definitely take my car there again the next time it needs service.

5
Yelp
A+ Japanese Auto Repair, Inc.

This was my first visit to A+ and I was really happy with the service and the price. Rob is well informed and great to work with. I really appreciated the level of detail he provided on the issues he found and he made sure I was satisfied with the price. I got back my car and it felt like new. All in all, I was glad I found A+. I'm surely coming back!

5
A+ Japanese Auto Repair, Inc.

A+ is fantastic. They are reliable, timely and they always work with you to ensure that you are taken care of. If you are just starting here, I highly recommend that you work with Justin in the front office. He will make you feel like you are the only customer in the whole business! Justin provides excellent customer service and goes above and beyond for his customers. Keep up the good work!

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