Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
DemandForce
A+ Japanese Auto Repair, Inc.

So this time you guys saved my life by discovering my rear brake cylinder had exploded and I was essentially driving on my front disc brakes. So I must give you an excellent, as usual! And thank you for the car rental, too. Carmen

5
DemandForce
A+ Japanese Auto Repair, Inc.

It was such an easy experience to work with A+. They picked up my car and dropped it back off at work for me, it only took 5 minutes out of my day. I feel like the prices are somewhere in the middle between the cheeapest repair/oil changers and the dealers. I just got some maintenance service taken care of here and I would definitely go back again, especially with their pickup and dropoff service.

5
DemandForce
A+ Japanese Auto Repair, Inc.

Check engine light fix. Justin was great, went above and beyond to help me work through the process. Great customer service and my car passed smog as promised. Very happy and already recommending to friends. Why go anywhere else?

5
DemandForce
A+ Japanese Auto Repair, Inc.

Thank you. Your team did a great job. On time and with a good price. Our Lexus is as good as new. Even though it's an 2001. we are happy to tell our friends about your work particulary with Japanese cars. Regards Vic Granholm

5
DemandForce
A+ Japanese Auto Repair, Inc.

Good Service

5
DemandForce
A+ Japanese Auto Repair, Inc.

These guys are consistently great. Rob always takes care of me and is awesome and the best customer service person anywhere. Recently I had a flat tire, it couldn't be fixed and Rob had me on my way in 30 minutes. He tracked down a replacement tire and had me in and out the next business day. Great job team!

5
DemandForce
A+ Japanese Auto Repair, Inc.

Thank you, to everyone on your staff for the first service experience I had, when I brought in my car. I will (for sure) bring it back in the near future! Keep up the awesome work A++++++++++!!!!!!

5
DemandForce
A+ Japanese Auto Repair, Inc.

I had my car serviced for a regular oil change. It went smoothly like clock work.

5
DemandForce
A+ Japanese Auto Repair, Inc.

The people at A+ are as amazing as the quality of their work. For example, while dealers might quote a price for a brake renew, and then explain why the final cozt needed to be higher, A+ demomnstrates exceptional integrity. Rob promised to take my car in early if I could drop it off the night before, but he declined my request for a quote because, "we don't know what your car actually needs". He called 5 minutes after they opened on the day of my appointment expressing concern that my car wasn't there - I was en route. When I arrived their office was busy, yet they very efficiently processed my paperwork and arranged for a ride to my office. When he called to tell me the assessment and actual cost (very reasonable, followed by a set of very crisp photos of the brakes and what needed to be done sent to my email)), he apologized for being a few minutes late in calling me - really, only a few minutes! When I picked up my car at night via the drop-off box, it was clean, ready and feels great. That's example of how every interaction with A+ has been for years; professional, respectful, honest, friendly with exceptionall quality work. Our entire family goes here; think of Nordstron's for service, WalMart for efficiency and Samsung for innovation, and you'll really appreciate this team of pros. Truly 5 stars!

5
DemandForce
A+ Japanese Auto Repair, Inc.

everything was first rate. incl. Justin and the shuttle service to and fro

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