Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Yelp
A+ Japanese Auto Repair, Inc.

This was my first visit to A+ and I was really happy with the service and the price. Rob is well informed and great to work with. I really appreciated the level of detail he provided on the issues he found and he made sure I was satisfied with the price. I got back my car and it felt like new. All in all, I was glad I found A+. I'm surely coming back!

5
A+ Japanese Auto Repair, Inc.

A+ is fantastic. They are reliable, timely and they always work with you to ensure that you are taken care of. If you are just starting here, I highly recommend that you work with Justin in the front office. He will make you feel like you are the only customer in the whole business! Justin provides excellent customer service and goes above and beyond for his customers. Keep up the good work!

5
Yelp
A+ Japanese Auto Repair, Inc.

What I'm about to describe is a true story ... Brought car in for scheduled brake job (fairly substantial work - new rear rotors and a resurface on the front). Received quote for planned work, all good. I returned to pickup the car and during the course of the repairs the shop discovered that the front rotors were too worn to resurface (the cheaper option). They went ahead and installed new rotors and only charged me for the quoted resurface cost. Unheard of in the auto repair industry ... a repair shop that did not take the opportunity to increase my cost! Everyone needs a mechanic you can trust in their life. Go to A+ and you're set. -Brian

5
Yelp
A+ Japanese Auto Repair, Inc.

What I'm about to describe is a true story ...Brought car in for scheduled brake job (fairly substantial work - new rear rotors and a resurface on the front). Received quote for planned work, all good. I returned to pickup the car and during the course of the repairs the shop discovered that the front rotors were too worn to resurface (the cheaper option). They went ahead and installed new rotors and only charged me for the quoted resurface cost. Unheard of in the auto repair industry ... a repair shop that did not take the opportunity to increase my cost!Everyone needs a mechanic you can trust in their life. Go to A+ and you're set.-Brian

5
Yelp
A+ Japanese Auto Repair, Inc.

First off, let me say that I have ALWAYS had excellent service here. I've been bring my Toyota Tacoma here for several years, and A+ has never disappointed.Specifically, the last two or three times I have brought my vehicle in I was helped by Justin Mills. I can't say anything except "wow." I was blown away by his fantastic customer service, his friendly attitude, and his ability to make me feel like I was the most important customer. If I could give him six stars, I would. Justin is genuine and nice, and he remembers everyone he talks to, which is great. Even better: he is always smiling! In a day and age where customer service is usually an automated phone menu, it is hard workers like Justin who make sure that I will return again and again. If you decide to bring your business to A+ (which you absolutely should!), please make sure to ask for Justin. You will be in good hands.

5
Yelp
A+ Japanese Auto Repair, Inc.

Had my rear differential replaced and had some engine work done on my F150. Justin took care of everything. Justin has done so much for me and my family. If I have a problem with any car I come to him. This guy is fast and goes out of his way to help you get through any problem. This guy has seriously done the best work I have seen. If you need any work I would highly recommend J he is on point with updates as soon as he know he calls and actually explains everything and doesn't attach B.S. with it. Thanks Justin

5
Yelp
A+ Japanese Auto Repair, Inc.

This group is awesome. They are always friendly and helpful. They get my car in as soon as they can and always follow up with thorough information. Their prices are very fair and they will give you their honest opinion on what needs to be done and when. I will continue to take my car back to them every time.

5
Yelp
A+ Japanese Auto Repair, Inc.

This was my first time here, and I experienced excellent customer service! My car was fixed completely with the price that was given to me during the original estimate. They even found something else wrong and did not charge me for fixing it as it was not in the estimate and they truly wanted my car to be safe for me to drive. I highly recommend them, and I know I will be coming back. If you are looking for a place to get your car serviced, you can't beat this shop!

5
demandforce
A+ Japanese Auto Repair, Inc.

Thanks for the great customer service. Everyone there was extremely nice and accommodating. You helped me make my time constraints and the whole process was very well managed. Honestly, probably the best client-facing service I've had in auto repair. Thanks again!

5
demandforce
A+ Japanese Auto Repair, Inc.

Time after time, amazing and consistent service! Best auto shop on the peninsula!!!!

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