San Carlos Auto Repair

This is a special mention for the terrific care that Rob provided my Mom & her friend, who were on a road trip and passing through the Bay Area in April. They needed an oil change on their VW Jetta so I called Rob, inquiring about a garage that could do an oil change on a European car model. He actually suggested we bring the Jetta in and they could help. And they did! Rob carefully noted all the specifics about the oil change that Mom's friend wanted him to know and he made sure his team carried through on everything exactly right. And to top it off, the car was ready on time and gleaming clean in the sun! Thank you so much for a job well done!

Rob, and everyone at A+, were more than helpful with the service to my car. It may be too soon to make a judgement call on repair work done to my brakes, but so far so good.

Came in to get a transmission flush on a Monday morning. I anticipated my car being there for most of the day. I asked Cory if it would be possible to have car ready by 1pm as I had a work appointment. They were able to do one better. They provided the transmission service within an hour!!! No shuttle service to and from work, I was able to sit and wait! That was a pleasant surprise, especially on a Monday morning. Thanks again A+!

I find A+ Staff to be professional, Courteous and accomodating.

Great service! The reason for the oil leak was found...The Dealership missed it the day before...repairs should correct the problem. They stand behind their work. this will be my new go to place for the Toyota.

Thanks for checking out my fuel system leak. I appreciate that you also told me it's under warranty and that I had til the end of the year to get it fixed by the dealer under that warranty.

Kory, the Service Manager, took the utmost care in scheduling my car for an appointment yesterday morning despite that I wasn't on the service docket (I thought I was)! And, I didn't think to check my phone and saw later in the afternoon that he'd called twice to tell me that my car was ready to be picked up. He had to scramble at 4:30 PM to get one of his drivers to collect me. I am sorry that I put him through this unnecessary exercise. Thanks to Kory and the wonderful team at A+ Japanese Auto! They are THE BEST!

Enjoyed working with Justin Mills - very professional and thorough explained what was to be done, and then exactly what was done

I needed an urgent repair. Despite the fact that everybody else seemed to descend upon A+ on July 3rd, the service manager (Rob) did everything he could possibly do - and then some - to accommodate me and had the car fixed and ready to go the day after July 4th. Great job, guys! And thanks!

An "A+" in customer service in satisfaction ! .