San Carlos Auto Repair

As always, my experience was a pleasure. I learned the car required less work than I was led to believe, and the items serviced serviced cost less than I expected. The staff is cordial and cheerful, the work was completed on time, and I was greeted by name as I walked into the facility. A+ seems to have good customer service in its DNA.

A+ Japanese is a reliable auto repair service company. I have an old Acura 3.2 TL with over 220 thousand miles on it and yet it still runs like a dream. A+ Japanese works with my budget and always provides me with options when my car has problems. Their prices are competitive and their public relations is outstanding.I usually work with Jim and he is knowledgeable and helpful. By the way, if you have no way to pick up your care after service, they will bring your car back to you!!

professional and honest with attention to detail while making a special effort in lookjing out for my interests. I had an insurance claim which resulted in the vehicle being totalled. This involved all mechanical not body damage to vehicle. I received straightforward advise and appraisal of the damages and costs to repair from A-Plus. While it would have been to A-Plus's interest to have me keep the vehicle and do all the repairs they advised me in what was best for me, not for them. I can't say more about their integrity. This is what I want most from my "mechanic".

First time visiting A+ which was recommended by a friend. Rob was super helpful and got my car in and out on a Friday...just in time for my mother in law's visit. Really appreciated the updates on items that needed to be fixed as well as their flexibility in terms of timing. Highly recommend!!

These guys always give you the truth about your car and a really fair price. I recommend them to anyone.

Really have had a great experience with A+ Japanese. Rob really knows what he is talking about. Has beenmost helpful and accommodating and extremely thorough. Would highly recommend!

Thanks for your excellent service--besides doing good work, the team can be counted on to be kind, considerate and fun. How many people can say that about their auto service folks?

I have had routinely excellent service from A+ Japanese Auto -- the service is excellent, and the guys are pros at explaining (and documenting!) the issues and fixes in laymen's terms. They email photos, discuss all work and provide a comprehensive estimate before the work is done - so you have great confidence, and don't have to worry about surprises. They will also provide local shuttle service while your car is being repaired if needed.

Very professional. Good listeners. Good explanations. Very detail-oriented. Very organized. Excellent service strategists and technicians. Very client-oriented. I highly recommend them.

After having my Lexus serviced at the dealer for years, brought it to A+. Did a fantastic job and was well below what the dealer charges. They are friendly, customer service centric and just an absolute pleasure to deal with. They have my business going forward. Well done gents. Thank you for a great customer service experience.