San Carlos Auto Repair

I was pleased with the service and the attention paid to the maintenance that I had done so there wasn't any duplication of cost to me. I like the concept of e-mailing pictures to discuss what may or may not need to be done at this visit. Excellent service. I also learned that one of my sales associates at REI uses your services after we had the maintenance completed, and we picked up the car. He verified what our service experience was and that was excellent.

A pleasure to give 5 stars.

A neighbor recommended A+ a few weeks back and I had just not been able to get into the shop. My tire blew the other day and I called A+. They were waiting for me when AAA arrived with my vehicle, helped me out, arranged a rental car (1/2 the price of my AAA offer) and made my rough day much smoother. Sorry it took a blow out to get me in to the shop. I'll be back for regular service.

I took my Lexus 350 for a 50K service just before I got to the 50K mark. Rob found that I had a leak in the rack & pinion steering, he called lexus and found that it was still under mfg warranty until it reached 50K....it's all going to be covered. Really enjoyed the take home and pick up service, we could not have had the service done unless we had a ride. Thanks

Jim was wonderful and Eric did his usual masterful job of working on my RSX!

A+ Japanese was amazing!! Rob was friendly, informative and a great listener. He made me feel confident that "September" was in safe and good hands. The pick-up and drop off service is so convenient! And the driver, Eric, was just as friendly and gave great service. I'm definitely going back there for my next services!! And with an extra employee discount... how can you pass that up!!?? Thank you A+ Japanese!! Josephine

I'm surprised that A+ can service so much on my car in just one day

We have been going to A+ Japanese for years. Here's why: Fabulous front desk service- honest, detailed, informative, helpful and friendly Car service- quick, efficient and solid My car has over 160,000 miles on it and runs beautifully with regular servicing from A+ Japanese.

I called A+ because I had used them before for my Honda, and wanted to see what a front brake job would cost. They quoted me the labor and Akebono pads for about $260, well less than the $600 at the dealer and my regular shop (he recommended replacing the rotors and getting the pads from the dealer). I dropped off the car at 8:30am and they gave me a ride home. After some back and forth about whether there was enough metal on my rotors to machine them, they got the job done without needing to replace them. Also, because the pads were not the right ones, they even got pads from the dealer for $150 more and ate the difference to keep to their quote and get it done that day. All in all I am very pleased and the brakes seem great.

First time customer and got great service. My 4Runner has a supercharger and it was really taken care of. Runs more quiet than when new. Victor the technician did an outstanding job. Rob the service manager was excellent. I will return, and if you own a Toyota as I do, give them a chance to provide great service like I got.