Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Yelp
A+ Japanese Auto Repair, Inc.

We found A+ highly reviewed on Yelp... and brought them a tough problem. Our 2002 Prius had a dead main drive battery, diagnosed as a $3,000 problem at the nearby Toyota dealer. We wanted a 2nd opinion and took the car to A+. Rob dug in, found and priced out lower cost options for rebuilding the original battery. He also offered a much better warranty than Toyota's on a new factory battery. That's the option we chose -- and Rob's diligence, helpful approach, and expert advice earned A+ the new battery job, and additional small repairs. They had our beloved Prius back on the road the following day... and will have our service work from now on. 100% confidence in using them and recommending them.

5
Demand Force
A+ Japanese Auto Repair, Inc.

We found A+ highly reviewed on Yelp... and brought them a tough problem. Our 2002 Prius had a dead main drive battery, diagnosed as a $3,000 problem at the nearby Toyota dealer. Rob dug in, found and priced out lower cost options for rebuilding the original battery. He also offered a much better warranty on a new factory battery... that's the option we chose and Rob's diligence, helpful approach, and expert advice earned A+ the new battery job, and additional small repairs. They had our beloved Prius back on the road the following day... and will have our service work from now on. 100% confidence in using them and recommending them.

Thank you for sharing your experience. Your complete satisfaction with our facility is a priority for us and we will make every effort to see that you are happy. We will see you for your next service!

- A+ Japanese Auto Repair, Inc.
5
Demand Force
A+ Japanese Auto Repair, Inc.

Rob was very friendly and answered all of my questions. I will be bringing my cars here in the future.

Thank you Gene! We sure appreciate your business and the opportunity to continue building a great relationship with you (and your cars).

- A+ Japanese Auto Repair, Inc.
5
Yelp
A+ Japanese Auto Repair, Inc.

We found A+ highly reviewed on Yelp... and brought them a tough problem. Our 2002 Prius had a dead main drive battery, diagnosed as a $3,000 problem at the nearby Toyota dealer. We wanted a 2nd opinion and took the car to A+. Rob dug in, found and priced out lower cost options for rebuilding the original battery. He also offered a much better warranty than Toyota's on a new factory battery. That's the option we chose -- and Rob's diligence, helpful approach, and expert advice earned A+ the new battery job, and additional small repairs. They had our beloved Prius back on the road the following day... and will have our service work from now on. 100% confidence in using them and recommending them.

5
Demand Force
A+ Japanese Auto Repair, Inc.

Car wouldn't start and it wasn't the battery. A+ solved the problem... yeah!

Thank you Mimi, we know your time is valuable and we appreciate your feedback. We will see you for your next service.

- A+ Japanese Auto Repair, Inc.
5
Demand Force
A+ Japanese Auto Repair, Inc.

another great servicing with nothing but the best interactions along the way

Thank you Matt, we can always count on you for straightforward feedback and we appreciate that. We will see you for your next service.

- A+ Japanese Auto Repair, Inc.
5
Demand Force
A+ Japanese Auto Repair, Inc.

Hands down the best Auto Shop experience I've ever had. Went online and filled out a simple form, they came down to my office, picked up my car and took it to their shop. Called me with a diagnostic report, fixed the problem and then dropped my car off before I had to leave at the end of the day. I highly recommend A+ Japanese Auto Repair to anyone who doesn't have the time to get their car in to get checked out. I've been stalling on getting my brakes checked out for a year and for them to make the experience so enjoyable (yes I said enjoyable) and convenient, I was shocked. A+ for A+ Japanese Auto Repair. Oh and there customer service was friendly and helpful as well.

Thank you Joseph. It was a pleasure to meet you. Welcome to our auto repair facility. We will see you for your next service!

- A+ Japanese Auto Repair, Inc.
4
Demand Force
A+ Japanese Auto Repair, Inc.

Good job, well explained and convenient courtesy ride

Thank you Mariano. Always nice to see you when you visit. We appreciate your time in providing feedback on our auto repair facility.

- A+ Japanese Auto Repair, Inc.
4
Demand Force
A+ Japanese Auto Repair, Inc.

Very professional, thorough and not too heavy on the sales pitch; ie cross selling or upselling.

Thank you David. We feel it is a disservice to not tell you if we find something but we aren't about trying to make the most money from each visit. Your long term business and happiness are whats important to us.

- A+ Japanese Auto Repair, Inc.
5
Demand Force
A+ Japanese Auto Repair, Inc.

First time customer, will go use them again. Excellent customer service, was updated all along the way regarding my SUV by Jim. My SUV was picked up at my work, very convenient. Great service by Enterprise Rental as well.

Welcome Kim! We are so happy that you chose us to help you with your car. We look forward to helping you for many more years to come.

- A+ Japanese Auto Repair, Inc.
A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.