San Carlos Auto Repair

Great Customer service !!! They have a great attitude all the tome and explain everything thoroughly. I appreciate them educating me on what needed to be done and why. It helped me make an informed decision. Jason was awesome and very knowledgeable. I will definitely be coming back!

When my current mechanic couldn't finish a timing belt job on my Lexus IS 300, I took it here. They are experts in Japanese cars, and I would trust them with the most difficult jobs. You are paying for the best! A+ Japanese Auto Repair was extremely patient with me, always providing great customer service even when I called multiple times for quotes and even canceled an appointment once. They also accommodated my request to use my own parts, which some shops would not even let me do. That said, they are extremely expensive. The labor alone for my timing belt and water pump job was $1200. They did have to take out the radiator and other components to access the timing belt (because of a corroded bolt), but it still seems on the high side. I would figure that the entire job is about 6-7 hours of labor for a great mechanic. If you have a difficult or sensitive job (such as engine or transmission repair) that other shops can't do, definitely take it here. They are experts and always provide white-glove customer service.

Excellent service here. I worked with Justin. They fixed my car very nicely, Justin did all the communication with the insurance company, and he offered a loaner car during the repairs (which was really a relief, since insurance denied rental car coverage for a weird reason). All around great. From now on I'll take my car nowhere else.

Justin was awesome! Very Knowledgeable

Impeccable service. Problem: Blown Turbo (Hyundai Veloster Turbo 2014) Really appreciated the courtesy calls to update on procurement of the parts as well as installation readiness. Took 1-week for turn around. Car performance proves to be solid so far (10 miles in). They even went above and beyond to wash the card before the handover.

Wow!!! This place is awesome.

Overall great service. I had my Corolla and Miata serviced. Justin was great to work with.

I’m happy to bring my car here because they always take care of it and go above and beyond. The team of men are great and very hospitable. They take their customer service very serious. I give them an A+ 🙌🏾

Justin and the rest of the staff are always courteous, thorough, and above all else, honest. I simply will not take my Avalon anywhere else.

This shop did a great job diagnosing a tricky problem with my rotary engined vehicle. They are a dedicated, professional team with a high degree of transparency who went above and beyond to get to the heart of the issue and get it solved. Thank you to Jason, Raúl, and all the other techs who helped out along the way. I really appreciate it.