San Carlos Auto Repair

Great repair shop. I was helped by Jason who was super professional. The shop is very transparent about repairs, they have a web report of your auto inspection with pictures showing various issues (if you're car has any). One thing to note is they are very busy so try to get an appointment in the early morning if you want your car back same day. Definitely reccomend doing business here. They have competitive and fair prices and don't try to up sell you. I'll be bringing my subaru back next time it needs repairs.

Service deserves an A+!! Justin was extremely helpful, polite and efficient in getting me the help I needed for the Honda! I have brought many different cars for service at a lot of different service centers and I can say without hesitation that this auto shop has outstanding customer service skills and extremely good pricing. No wonder they are always busy and even on the day I was there, Justin was running around non-stop with the same, friendly, polite and warm communication skills- I would recommend this repair shop to everyone I know! Steve

If you want a dealer quality experience without the inflated prices, here's the place.

Justin provided great customer service in a timely manner. Very welcoming and quick to help. Definitely will be coming back for any future repair needs! Thank you!

Needed to get my brake fluid changed. After looking for a shop A+Japanese Auto Repair has a video about brake fluid on their FB page and different types of brake systems. Very informative video. When I brought my truck in they put the fluid I brought with me and were very knowledgeable about brake systems. Truck was done really fast and they did a clean thorough job. No way I could have done it that fast along with disposing used brake fluid properly. I will be a returning customer for sure.

I went in because I needed my brake pads needed changing based on what my dealer said and I had been putting it off for a year. When I went in, they let me know that they would do an inspection on my brakes prior to actually doing them to confirm. They don't have a waiting room and they were really nice and sent a Lyft for me to a nearby Starbucks.After an hour, I got a call letting me know that I actually didn't need my brakes changed and Jason (the mechanic assigned to me) let me know that the brakes were still good for another year and didn't charge me for the service, which was super nice of them. I would highly recommend them because they were honest and just an amazing business. Any future problems I have, I would definitely go back!

Very pleasant experience.

A great shop! Jason was amazing to work with. Fast, knowledgeable, and delightful service! Brought in my car for the first time after a different shop couldn’t do the work on my car. Their expertise is super helpful! Thanks guys!

This review is somewhat late. I had my car brought in a few months ago after experiencing some electrical issues, and although the custom service was great (good salesman talk) the service to my car was just average. I basically paid $900 for to an alternator change (included $60 bucks for serpentine belts since they needed to take them off). Long story short, my car still idled high, but the worst part of it. The pulley that supported the belts was not tighten to spec and it popped off while I was driving. Fortunately, I just got off the freeway when it happened (2 blocks) Otherwise, who know what would have happened. I hate to think about it. In any event, they did a good job of responding the next day by towing my car to the shop and fixing the problem. However, the whole experience left a sour taste in my mouth. I had high hopes for this place. Lots of good lip service, but just average repair service. I talked to a Nissan dealer afterwards who told me I paid way too much. Again, $900 for an alternator change. I should have taken it to the dealership (however, probably would not have gotten a loaner car) Nonetheless, one star represents my experience. Personally, I will never bring another car to this place. I really wanted to like this place but at the end I felt I was just a quick sales flip. I don't hold grudges, but I do believe in transparency, so I already shared this story with my family and many of my friends. Good luck with your car repair needs. God bless.

I had a great experience having my Subaru serviced here. They were affordable, friendly and gave honest no pressure selling. In fact they suggested a more affordable service for my car which saved me hundreds of dollars on top of providing top notch customer service.