Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
yelp
A+ Japanese Auto Repair, Inc.

Good service, good prices, and fast turn around. Is this "discount" service? No. It's great quality service with a large emphasis on getting your car back to you as quickly as possible. Bring your car here and rest easy knowing that they will give you honest appraisals and fair prices for the quality of service. If you want the dirt cheap price, go to the sketchy no brand gas station and enjoy.

5
A+ Japanese Auto Repair, Inc.

I took my Camry into A+ after it suddenly started smoking last week, and I have never been so impressed with an auto shop's service. From start to finish, Justin was helpful, informative, and transparent. He explained the issue and the suggested repairs in a clear, straightforward, and non-condescending way. Furthermore, while service was not cheap, the final bill came out lower than the original estimate, which is a rare experience. Drop-off and pick-up were also incredibly convenient, with a lock box for after hours pick-up.

5
yelp
A+ Japanese Auto Repair, Inc.

Really do love Justin and the whole team at A+! They consistently go above and beyond in every detail. Would not go anyplace else!

5
yelp
A+ Japanese Auto Repair, Inc.

I've brought my 91 Miata here for a inspection, maintenance service, timing belt service, and a few other things. I've been extremely happy with the quality of service I've received. I plan to come back for future work on my NA Miata. I'm taking it in tomorrow for tires and alignment!

5
yelp
A+ Japanese Auto Repair, Inc.

A+ Japanese are the best! I'm coming to them for more than 10 years, with all cars in our family. Totally reliable and professional. Honest prices. Very helpful, always polite. The very best auto repair I've ever seen. Hope to be their client for years and years.They are taking care of everything - not only the car repair. They will tell you if something could be done under warranty and will call vendor mechanic for you to explain the problem. If you don't have anyone to help they will bring you in to get your car or drive you back when you are leaving it for repair.I absolutely recommend A+Japanese Auto Repair for everyone who loves driving without any problem.Thank you guys!

5
yelp
A+ Japanese Auto Repair, Inc.

I brought my car in to have some work done on my brakes. I arrived before they opened and was greeted by Eric who was able to get the paperwork started. I then was helped by Ricardo who finished up the paperwork. They were both thorough in explaining the process and the services A+ provided. I will have to say, they excel in customer service. In a few hours, they sent me an email with details of the diagnosis (pictures and recommendations). Afterwards, I received a call from one of the mechanics who explained what will need to be done and the cost (which was quite reasonable). I do recommend A+ Japanese Auto Repair to anyone who needs service on your vehicle.

5
yelp
A+ Japanese Auto Repair, Inc.

I've taken my cars to everywhere from a chop-shop repair joint to the BMW dealership. A+ is definitely on the higher-end of the quality spectrum, without the high-end price. The communication was excellent, the cost was reasonable, and they even throw in transportation to/from the shop! Really hard to beat that level of service.Thanks Naeem for helping me out, and I will be bringing my cars here again in the future.

Hi Josh! It was a pleasure working with you also! I'm glad you noticed the things that set us apart from other shops/dealerships in the area. We strive to make every visit a pleasant one from your first visit or being a long time customer it is our commitment to provide a high level of customer service. Look forward to working with you in the future sir! Welcome to the A+ Family! 650-595-2277

- A+ Japanese Auto Repair, Inc.
5
DemandForce
A+ Japanese Auto Repair, Inc.

For not knowing any good shops around the Bay Area, I'm very happy to have found this one! I'm very pleased with how the service was at this shop, friendly, knowledgeable, informative and awesome work on the cars. My car looks great! Thank you again A+ Japanese Auto Repair Inc!

5
Yelp
A+ Japanese Auto Repair, Inc.

Absolutely exceeded my expectations! From the initial phone conversation, to the speedy call back within 5-10 minutes due to their busyness, to the walk back to my car. I can thank everyone there for exceptional customer service, ESPECIALLY JUSTIN! This company takes it to another level. I was greeted on arrival, and every employee addressed my presence and was genuinely delivering a smile to me. They really do care for you and your car. They did not have time to see my car today, but said if I dropped it off, they were willing to try to squeeze it in at some point. That's exactly what they did! My car is in good shape and they developed a list of recommendations to consider for my car's longevity.

5
yelp
A+ Japanese Auto Repair, Inc.

A+ Japanese Auto Repair excels with top-notch customer service and provides thorough and professional vehicle service/repair. Full stop.Initially, I had brought in a used car I just purchased (and had 3 days to make a decision on) for a pre-purchase inspection. I was impressed with Ricardo's quick customer service and friendly attitude towards his clients. Every step of the process was explained thoroughly, and at the end, I received an online report documenting the complete service, along with pictures to help relay information. I enjoyed my experience so much that I now service my other vehicles here as well. I just completed a 30,000 mile inspection for much less than the dealer quoted me. And to be honest, I trust A+ Japanese Auto Repair's technicians much more.

A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.