San Carlos Auto Repair

This place has amazing customer service and takes pride in being honest. Reasonable prices as we. Overall great experience

The entire team at A+ Japanese is awesome. In particular, Justin has always gone above and beyond to take care of me for the services I've come in for. He's very professional in his phone updates when I've left my car overnight, and always follows-up afterward to make sure everything is in order. Justin has 100% earned my trust when it comes to maintenance recommendations - always explaining, never selling. Trust is invaluable, but A+ also has other great things going for it - decent pricing, their ability to give me a ride home, and weekend hours that accommodate customers but still allow everyone who works there to actually go enjoy their weekend! No wonder everyone I've talked to seems to dig what they do. As long as I live in the Bay Area, I'll be a customer for life. Thanks Justin and everyone at A+!

The entire team at A+ Japanese is awesome.In particular, Justin has always gone above and beyond to take care of me for the services I've come in for. He's very professional in his phone updates when I've left my car overnight, and always follows-up afterward to make sure everything is in order. Justin has 100% earned my trust when it comes to maintenance recommendations - always explaining, never selling.Trust is invaluable, but A+ also has other great things going for it - decent pricing, their ability to give me a ride home, and weekend hours that accommodate customers but still allow everyone who works there to actually go enjoy their weekend! No wonder everyone I've talked to seems to dig what they do.As long as I live in the Bay Area, I'll be a customer for life. Thanks Justin and everyone at A+!

I am just blown away by the service I receive at A+...Justin is quite possibly the most patient, thoughtful and respectful person I have dealt this in a very long time...The quality of service from the shop matches the quality of customer service I receive from the front desk(s)..All in all, a TOP NOTCH operation!

These folks know their stuff and run a great shop. Rob had a smile in his voice every time we spoke. He took his time with me to make sure I was comfortable with their process. I brought my mother in laws 16 yr old Toyota Camry in for a tune up as a surprise for her. I'm not sure it had ever been tuned up. Rob did a great job identifying any and all issues, sent me pictures sony could see things myself and helped me prioritize them - including all safety items. A+ Japanese Auto was fantastic to deal with. Very reasonably priced AND they offer 24 mo. Guarantee on all their work! Highly recommended!!!

These folks know their stuff and run a great shop. Rob had a smile in his voice every time we spoke. He took his time with me to make sure I was comfortable with their process. I brought my mother in laws 16 yr old Toyota Camry in for a tune up as a surprise for her. I'm not sure it had ever been tuned up. Rob did a great job identifying any and all issues, sent me pictures sony could see things myself and helped me prioritize them - including all safety items. A+ Japanese Auto was fantastic to deal with. Very reasonably priced AND they offer 24 mo. Guarantee on all their work! Highly recommended!!!

Work that was done was corrected

Justin did an excellent job as my Customer Service Advisor when I got my car serviced at A+ Japanese on 1/12/15! After an initial inspection, he communicated my car's condition clearly and effectively before doing any additional work. He also gave me detailed service options to improve its performance, which I appreciated. This was my second time going to A+ Japanese (after years of bringing it to the dealer) and both times Justin assisted me. In addition, they provided me with prompt shuttle service both for drop off and pick up, which made scheduling my appointment much more convenient. I'll definitely bring my car back there next time. I give Justin and the staff at A+ Japanese my highest recommendation.

Justin did an excellent job as my Customer Service Advisor when I got my car serviced at A+ Japanese on 1/12/15! After an initial inspection, he communicated my car's condition clearly and effectively before doing any additional work. He also gave me detailed service options to improve its performance, which I appreciated. This was my second time going to A+ Japanese (after years of bringing it to the dealer) and both times Justin assisted me. In addition, they provided me with prompt shuttle service both for drop off and pick up, which made scheduling my appointment much more convenient. I'll definitely bring my car back there next time. I give Justin and the staff at A+ Japanese my highest recommendation.

I finally have an auto repair place I trust!! Great service, great value.