Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
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A+ Japanese Auto Repair, Inc.

They fit me in last minute. They were very very courteous and polite the whole time. They gave me a good deal and it was good service. I would highly recommend coming here.

It was great meeting you Amanda! I'm glad I was able to get you in for service! Sorry for my multitasking on Saturday. As you saw we get slammed! =) All our clients are priority #1! Hope you had a great hike and we look forward to seeing you and your Scion again!. Happy Holidays from the A+ Team. 650-595-2277

- A+ Japanese Auto Repair, Inc.
5
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A+ Japanese Auto Repair, Inc.

Amazing experience. I don't recall a better one at an auto shop. Rob and the rest of the crew were extremely helpful and positive on the phone. When I got there, they sat me down, we spoke briefly and I was out the door ASAP with all the information I needed.Rob then called after the diagnostics and patiently explained everything to me before emailing over all the information in line-item format. Very diligent with everything that they do, prices are great and the work was exceptional.I'm glad my car broke down near their location. Otherwise, I may not have found my now go-to place for everything automotive.

5
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A+ Japanese Auto Repair, Inc.

Took my car in without an appointment today because of a slow leak in one tire. Rainy day at the end of the week seemed like a busy time but they squeezed me in. Not knowing my plans for the day, they offered me a fast/cheap fix or a more durable fix which would take a little longer and cost a little more. I opted for the latter. I thought I would have to wait a bit because of the no appointment thing. But they finished in an hour, tossed in some holiday cheer because I am a returning customer, and I went home happy. This is my preferred shop for Nissan repairs.

Amy the pleasure was all ours. Thank you for allowing us to help you keep your Nissan, and other family vehicles maintained. A+ Japanese Auto Repair Inc. wishes you Happy Holiday's. Rob Lucas - Senior Service Consultant 650-595-2277

- A+ Japanese Auto Repair, Inc.
5
A+ Japanese Auto Repair, Inc.

They have the best customer service. The quality of the work is thorough and at reasonable prices. I'd bring my car back for an oil change again or any other major problem.

5
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A+ Japanese Auto Repair, Inc.

The service here is SUPER top notch! Justin helped me from beginning to end and I couldn't have asked for a better auto repair experience. Justin was really honest and a pleasure to work with! Thank you for repairing my last minute coolant thermostat on the same day and doing everything possibly to get my car finished sooner. A+ Japanese Auto Repair = 5 stars all the way

5
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A+ Japanese Auto Repair, Inc.

My 2009 Sienna rear wheels caused lots of noise when driving around 50+ mph. Toyota 101, Coatco, and Las Schawb tire center all could not figire out what's really wrong initially after cost me hours of waiting. Lucky enough recommended by one of A+ loyal customers Paul, I came to A+, hopefully figuring out what's really wrong and get fixed in a reasonable price soon. A+ quickly found out what's the problem and fixed it next day. It is $150 cheaper than Las Schwab tire center price quote. Justin did excellent customer services job, made the whole process very smooth and comfortable. I will do my next oil change maintenance here again.

5
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A+ Japanese Auto Repair, Inc.

Rob helped me out and he was super approachable and friendly. I called him the day before and asked for an appointment, and he gave me a quote and told me to come in the morning. I came in to do the 5K / 6 months service for my car, and service was pretty quick (or at least quicker than I expected). I came in at 8am and they finished at 9am. Also, he quoted me incorrectly and gave me a lower quote because he thought my car didn't take synthetic oil. However, he still charged me that same low quote and gave me synthetic oil anyways!Great service overall.

Thank you Jessica. It was a pleasure working with you and your Mazda 3!. A+ Japanese Auto Repair Inc. loves working with you, for you, and appreciates when clients notice our hard work. Welcome to the A+ Japanese Auto Repair family. Look forward to helping you again in the future. Rob Lucas- Senior Service Consultant 650-595-2277

- A+ Japanese Auto Repair, Inc.
5
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A+ Japanese Auto Repair, Inc.

I had an issue with my brake master cylinder and Justin and A+ took care of me to the VIP level. After multiple failed attempts to obtain the correct replacement part, A+ did a fantastic job of keeping me in the loop and making sure I was taken care of from a safety point of view and ensured I had temporary transportation while it was getting fixed. I was thrilled with the level of service and knock on wood that the issue is resolved and gone for good.

5
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A+ Japanese Auto Repair, Inc.

Excellent service!! Naeem was a thorough professional and kept me informed what was going on throughout. I totally had the trust that they would handle the car with care :) I was recommended to visit them and I will recommend others to visit as well.

Thank you Divya for giving us an opportunity as a first time client! We also would like to thank your coworker for the referral!! We look forward to servicing your vehicle in the future and good luck with Grad School!Happy Holidays from the team & me (Naeem!) A+ Japanese Auto Repair - San Carlos 650-595-2277

- A+ Japanese Auto Repair, Inc.
5
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A+ Japanese Auto Repair, Inc.

Rob helped me with my 2002 toyota Highlander after looking for a local place to do some major service for an oil leak, and many other things. Very personable, and up front, communication throughout the process was excellent. The best part was the rent a car agreement they have with enterprise. Highlander will go for a long time now! The office is very warm and friendly and you can tell the team likes working there. All good things to say, thank you!

Monica - I understand the difficulty/or trust it takes to go to another auto repair center you have not previously used. We appreciate that you allowed us to be able to meet or exceed your expectations with your Toyota Highlander :-) Welcome to the A+ Japanese Auto Repair Family. San Calros CA Rob Lucas - Senior Service Consultant. 650-595-2277

- A+ Japanese Auto Repair, Inc.
A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.