San Carlos Auto Repair

I took my car to A+ because of its reviews. I have an older car with tons of millage, and not to mention I am single mom. I needed my car to be fixed so I can feel safe in it. Rob handle all the communications regarding what was wrong. It felt like a long time before he called me back to let me know how much the repairs were going to be, but what I didn't know at the time was, Rob was trying to keep the cost down by not going through the dealership to get parts for my car. My car needed the tie rods replaced, windshield, break light weren't working (for how long I don't know), tires, and couple of other minor maintenance things.
When I got my car back, it's like driving a new car with a old shell. It might have taken them extra time to keep my cost down, but in the end it was so worth it.

Been a customers for a few years and always experienced great service. Everyone (front office, shop etc.) is super efficient and great recommendations. I service a Mitsu Lancer and a Camaro here.

I had the pleasure to deal with Justin when my 2008 Honda Civic was involved in a hit and run. Let me say that Justin is very thorough and never leaves you out of the loop when it comes to your vehicle. He was able to articulate every detail on what was being done to my vehicle and the communication that he had with my insurance co as well. Justin delivers excellent customer service and treats you like you are a long time friend. The moment he called and introduced himself to me, I knew my vehicle would be in good hands - as if he treats the vehicle as if it were his. I would highly recommend this shop to anyone looking for any servicing and based on the work that I've seen when I was there, it looks like they do an exceptional job. I would definitely take my next vehicle to them for any servicing needs!

Justin has excellent customer service skills, he treats his customers with respect, loyalty, and honesty. And a perfect gentleman. I would definitely recommend him and his company.

This place is all about the customer service. Justin has bent over backwards to help get my car to and from the shop. Highly recommend these folks if you want an honest shop that treats people right.

I have been taking my car here for 15 years. I just call and say my first name and they all know me. My cars work wonderfully and I am always confident that the car is well maintained since I travel a great deal in it. Jason and I are on hugging terms. Recently I dropped in for some new windshield wipers and he would not take payment. He said he cared about me as a person. All the guys know me including Eric the owner. It feels like home at A Plus.

Highly recommended! These guys are stellar. Fast, efficient, affordable. I called with the problem of a slow leak from a screw stuck in the sidewall of my tire. I spoke with Justin on the phone and re told me he would get two new tires in the next day and get me back on the road. He advised me against just replacing the one tire and explained about how tired are like shoes and having one new tire and one old is like wearing two different shoes on your feet and would potentially lead to alignment problems. A great family business and an unbelievably generous yelp deal ($50 for $100) sealed the deal. As I was leaving, he knocked on the window and informed me that my rear tail light was out and had a guy fix it in less than 2 minutes and said he normally charged for that but that he'd let it slide this time. Definitely want to bring my car back to these guys for a full inspection and possibly 2 more new tires to even it all out. Thoroughly trusted them and they seem like they really take their work seriously for the safety of their customers not just to make a buck. Thanks Justin! And thanks A+ 5 stars!

Highly recommended! These guys are stellar. Fast, efficient, affordable. I called with the problem of a slow leak from a screw stuck in the sidewall of my tire. I spoke with Justin on the phone and re told me he would get two new tires in the next day and get me back on the road. He advised me against just replacing the one tire and explained about how tired are like shoes and having one new tire and one old is like wearing two different shoes on your feet and would potentially lead to alignment problems. A great family business and an unbelievably generous yelp deal ($50 for $100) sealed the deal. As I was leaving, he knocked on the window and informed me that my rear tail light was out and had a guy fix it in less than 2 minutes and said he normally charged for that but that he'd let it slide this time. Definitely want to bring my car back to these guys for a full inspection and possibly 2 more new tires to even it all out. Thoroughly trusted them and they seem like they really take their work seriously for the safety of their customers not just to make a buck. Thanks Justin! And thanks A+ 5 stars!

My first time with A+ and that one experience will make me a customer for life. Rob was great. Their diagnosis was correct which is something I can not say about the dealership and the transparency of their approach and the quality of the repair are all first rate.The shuttle is a big plus.Thanks Rob.

Rob Is The Superman! He's A Straight Forward Guy No Bs No Digging Pockets Tells You What He Highly Recommends And His Team Will Get To It iRECOMMEND this shop