San Carlos Auto Repair

This place is all about the customer service. Justin has bent over backwards to help get my car to and from the shop. Highly recommend these folks if you want an honest shop that treats people right.

I have been taking my car here for 15 years. I just call and say my first name and they all know me. My cars work wonderfully and I am always confident that the car is well maintained since I travel a great deal in it. Jason and I are on hugging terms. Recently I dropped in for some new windshield wipers and he would not take payment. He said he cared about me as a person. All the guys know me including Eric the owner. It feels like home at A Plus.

Highly recommended! These guys are stellar. Fast, efficient, affordable. I called with the problem of a slow leak from a screw stuck in the sidewall of my tire. I spoke with Justin on the phone and re told me he would get two new tires in the next day and get me back on the road. He advised me against just replacing the one tire and explained about how tired are like shoes and having one new tire and one old is like wearing two different shoes on your feet and would potentially lead to alignment problems. A great family business and an unbelievably generous yelp deal ($50 for $100) sealed the deal. As I was leaving, he knocked on the window and informed me that my rear tail light was out and had a guy fix it in less than 2 minutes and said he normally charged for that but that he'd let it slide this time. Definitely want to bring my car back to these guys for a full inspection and possibly 2 more new tires to even it all out. Thoroughly trusted them and they seem like they really take their work seriously for the safety of their customers not just to make a buck. Thanks Justin! And thanks A+ 5 stars!

Highly recommended! These guys are stellar. Fast, efficient, affordable. I called with the problem of a slow leak from a screw stuck in the sidewall of my tire. I spoke with Justin on the phone and re told me he would get two new tires in the next day and get me back on the road. He advised me against just replacing the one tire and explained about how tired are like shoes and having one new tire and one old is like wearing two different shoes on your feet and would potentially lead to alignment problems. A great family business and an unbelievably generous yelp deal ($50 for $100) sealed the deal. As I was leaving, he knocked on the window and informed me that my rear tail light was out and had a guy fix it in less than 2 minutes and said he normally charged for that but that he'd let it slide this time. Definitely want to bring my car back to these guys for a full inspection and possibly 2 more new tires to even it all out. Thoroughly trusted them and they seem like they really take their work seriously for the safety of their customers not just to make a buck. Thanks Justin! And thanks A+ 5 stars!

My first time with A+ and that one experience will make me a customer for life. Rob was great. Their diagnosis was correct which is something I can not say about the dealership and the transparency of their approach and the quality of the repair are all first rate.The shuttle is a big plus.Thanks Rob.

Rob Is The Superman! He's A Straight Forward Guy No Bs No Digging Pockets Tells You What He Highly Recommends And His Team Will Get To It iRECOMMEND this shop

Rob Is The Superman! He's A Straight Forward Guy No BsNo Digging Pockets Tells You What He Highly Recommends And His Team Will Get To It iRECOMMEND this shop

The service and attention to detail and commitment to quality was very clear. My rep( Justin) was professional and helpful

Rob was gracious, insightful, and patient in troubleshooting a problem that had flummoxed two responding auto club service employees and me over four days. After listening carefully to the "symptoms," Rob suggested three separate potential fixes, and one worked like a charm, saving me time, stress, and money All businesses should be this good! Thanks, Rob.

The whole staff was very helpful and friendly throughout the entire process. Auto repairs can be frustrating experiences, but every time I have used A+ Japanese Auto Repairs, the experience has been nothing but a great one. It was one of the best experiences I have had in terms of Customer Service and would recommend A+ Japanese Auto Repair to anyone in need of auto repair assistance.