San Carlos Auto Repair

They have the best customer service. The quality of the work is thorough and at reasonable prices. I'd bring my car back for an oil change again or any other major problem.

The service here is SUPER top notch! Justin helped me from beginning to end and I couldn't have asked for a better auto repair experience. Justin was really honest and a pleasure to work with! Thank you for repairing my last minute coolant thermostat on the same day and doing everything possibly to get my car finished sooner. A+ Japanese Auto Repair = 5 stars all the way

My 2009 Sienna rear wheels caused lots of noise when driving around 50+ mph. Toyota 101, Coatco, and Las Schawb tire center all could not figire out what's really wrong initially after cost me hours of waiting. Lucky enough recommended by one of A+ loyal customers Paul, I came to A+, hopefully figuring out what's really wrong and get fixed in a reasonable price soon. A+ quickly found out what's the problem and fixed it next day. It is $150 cheaper than Las Schwab tire center price quote. Justin did excellent customer services job, made the whole process very smooth and comfortable. I will do my next oil change maintenance here again.

Rob helped me out and he was super approachable and friendly. I called him the day before and asked for an appointment, and he gave me a quote and told me to come in the morning. I came in to do the 5K / 6 months service for my car, and service was pretty quick (or at least quicker than I expected). I came in at 8am and they finished at 9am. Also, he quoted me incorrectly and gave me a lower quote because he thought my car didn't take synthetic oil. However, he still charged me that same low quote and gave me synthetic oil anyways!Great service overall.

I had an issue with my brake master cylinder and Justin and A+ took care of me to the VIP level. After multiple failed attempts to obtain the correct replacement part, A+ did a fantastic job of keeping me in the loop and making sure I was taken care of from a safety point of view and ensured I had temporary transportation while it was getting fixed. I was thrilled with the level of service and knock on wood that the issue is resolved and gone for good.

Excellent service!! Naeem was a thorough professional and kept me informed what was going on throughout. I totally had the trust that they would handle the car with care :) I was recommended to visit them and I will recommend others to visit as well.

Rob helped me with my 2002 toyota Highlander after looking for a local place to do some major service for an oil leak, and many other things. Very personable, and up front, communication throughout the process was excellent. The best part was the rent a car agreement they have with enterprise. Highlander will go for a long time now! The office is very warm and friendly and you can tell the team likes working there. All good things to say, thank you!

People have recommened A+ and now I can see why. The level of customer service is superior. The courtesy and professionalism of Justin Mills was outstanding. All repairs were explained as well as cost of them before anything was done. So hard to find a repair shop that doesn't have "hidden costs", and one that treats you such respect. Well, now I have! Sharon H. 12/3/2014

Frankly, car repairs are always something of a painful experience for me. But, as usual, Eric and Rob did everything possible to help me make my decision and to make sure the price was affordable--even for parts that were well past warranty. I picked up my car last night, right on schedule, and I have to say that it's phenomenal how well it's running--even with over 200,000 miles on it. I love the security of dealing with the A+ team!

Not only did they repair my car and guaranteed the work, they were also kind enough to help me find another vehicle until me car was done. They advised which were the most important repairs so I wouldn't go out of my budget. Great customer service and my car is working great!