San Carlos Auto Repair

I like this place, very reliable.Offer free service to take you to the work & pick you up for the car.

I highly recommend A+ Japanese for your car repair needs. They are extremely professional, keep you informed with your repair, and even follow up with a call afterwards to make sure that you are satisfied with your repair. Our first experience was several months ago, we worked with Rob, he was so helpful and explained everything in detail, even offered to arrange for a rental car at a discount since my job was too far for their shuttle service, he was great.This time we worked with Justin. We took our car for a smog test to a local Star station where it failed. We had them do the recommended repair and it failed for a second time, they recommended another repair that they thought would resolve the issue but I felt we needed another opinion.So we took it to A+ and Justin was convinced that they could find what was wrong, make the repair and get our car to pass smog. He too offered a rental car, kept us up to date on the progress, did not do any repairs without an estimate and approval to move forward and answered all our questions. They found the problem, which was not what the other repair shop thought, repaired it, he even arranged to take it to get the smog check done so we did not have to deal with that again and it passed with flying colors.Rob and Justin were great and without hesitation, I will continue to take my car here. Thanks again for a job well done!

LOVE A+! I'm an assistant and have taken my bosses' cars there in the past...they've always been really great. So when I needed work done on my car, I knew where to go. Honest, helpful, and super friendly, they solved a problem that's been going on for a long time. They went above and beyond to make sure the problem was resolved before returning my car to me. Thank you so much Naeem and A+! I will definitely be back!!

Nice place, good staff, service oriented.

LOVE A+! I'm an assistant and have taken my bosses' cars there in the past...they've always been really great. So when I needed work done on my car, I knew where to go.Honest, helpful, and super friendly, they solved a problem that's been going on for a long time. They went above and beyond to make sure the problem was resolved before returning my car to me. Thank you so much Naeem and A+!I will definitely be back!!

Second review here...So I already talked about the magic they worked on my '97 4runner, basically bringing her back from the brink of the scrapyard after I bought her very used.I've already put 15,000 miles on it since my service with A+ in March and everything is running flawlessly. I took a 5,000 mile roadtrip through Mexico on some rather unruly roads and nary a problem arose.So why did I go back? Well, turns out the ignition key gets worn out on these older Toyotas and mine started sticking in the ignition. As in, I'd park it with the key in and doors unlocked because I couldn't get it out!!I ordered new cylinders from the toyota dealer in SF and they quoted me on an install. It was a lot. Rob at A+ gave me a quote right around HALF of the dealer's. Best of all, when all the work was done, his original quote was honored 100% and the work was finished even faster than promised.

Got in with a relatively simple problem, yet these guys gave a professional, kind, and quick service that saved me money and time. I am always concerned about service centers trying to squeeze as much money as they can, but these guys are the opposite of that. Would definitely return whenever I have any issue with my car.

I meant to write a review a while ago when my car was here. (Acura TL) Short version: -took car here after being at the Acura dealer-which was sketchy -good contact/updates on car -great customer service -helpful, thorough explanations on everything -no BS -my car was not effed up after it was returned to me -felt taken care of/no stress Long version: My dad made a recommendation to come here and I was not disappointed in the least. Such happy, helpful, and thoroughly great service. Justin was the rep that helped us out, he greeted us outside and even opened the car door for my mother who kindly gave me a ride since I had no car at the time. Never had service so kind and accommodating, it was a new experience, and a very good one at that. They took care of the rental car fees since my car was there over night (fluid leak). They even took the rental car back for me. Good, good stuff, can't say that enough. Will be back here again when needed.

Rod is the person you look for. Great service honest and he will try he best to help you.

My husband and I have been going to A+ Japanese Auto for the past 3 years and we couldn't be happier with our experiences there. We bring in all three of our cars for routine check ups. Recently, my Toyota Hybrid started to make strange noises upon acceleration or braking. I emailed Rob Lucas ( our usually go to guy at A+) and within a day, he arranged for the pick up of my car, inspection, tightening up of the suspension of my car with resolution of the noise issue and delivered my car back to my house. Since we have been loyal customers, he didn't even charge us for this service. I cannot say enough good things about this company. They are trustworthy, easily accessible via phone or email and their pick up and delivery service makes it easy for any working professional or at home parent to get their car care done without any inconvenience. I would highly recommend A plus Japanese auto to anyone!