Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
demandforce
A+ Japanese Auto Repair, Inc.

I called Monday morning not expecting to get in same say. I was told "come on in", Dropped car off, problem diagnosed and fixed. No further trouble.

5
demandforce
A+ Japanese Auto Repair, Inc.

When I visited A+ Japanese Auto Repair, I was immediately greeted by friendly, capable staff who helped me immediately even though it was very busy in the office. Gary made me feel welcome right away and that my business was important to him. My car was checked thoroughly and Gary did a fantastic job of explaining every issue to me. I could not be happier that I came to A+ and will definitely recommend it to friends and family. Thanks so much. I appreciate having one less thing to worry about during a busy holiday season. Carin Cartt

5
demandforce
A+ Japanese Auto Repair, Inc.

I appreciate Justin's professionalism in helping me resolve the issue with my water pump. He gave me many options to solve this problem and we were able to find equal ground to resolve this issue. Many thanks!

5
Yelp
A+ Japanese Auto Repair, Inc.

This was my first time using A+ and boy did they quickly enable me to be a fan of their shop... Rob took my call and was easy and pleasant to deal with... Same was true when I arrived to drop off the Camry for diagnosis and repair. The Check Engine light and VSA light came on together but I couldn't figure out why... Rob diagnosed it and turned out to be the evac purge solenoid for the gas tank (never would have figured that out without a diagnostic). Excellent work, fast turn-around, and very friendly and courteous staff. Price is the only gotcha... A little expensive for the area.

5
Yelp
A+ Japanese Auto Repair, Inc.

This was my first time using A+ and boy did they quickly enable me to be a fan of their shop... Rob took my call and was easy and pleasant to deal with... Same was true when I arrived to drop off the Camry for diagnosis and repair. The Check Engine light and VSA light came on together but I couldn't figure out why... Rob diagnosed it and turned out to be the evac purge solenoid for the gas tank (never would have figured that out without a diagnostic). Excellent work, fast turn-around, and very friendly and courteous staff. Price is the only gotcha... A little expensive for the area.

Mike, thank you for the 5 star review! I am glad we were able to provide you with a quality customer service experience and quick turn around on diagnosing your light concerns. We really appreciate your business and honest feedback. Thank You!

- A+ Japanese Auto Repair, Inc.
5
demandforce
A+ Japanese Auto Repair, Inc.

Everyone was very professional, hospitable, engaging, and I look forward to doing business with them again, and sharing my experience with others.Thank you for a wonderful and impressive first day.

5
Yelp
A+ Japanese Auto Repair, Inc.

Great service. I brought in a 97 Civic Ex and they were able to fix all symptoms quickly and efficiently. Good service although a little pricey. However, their 25 month warranty makes it worth it in the end. Great people! Great place if you own a Japanese vehicle. They know their stuff

5
A+ Japanese Auto Repair, Inc.

I don't provide endorsements; but this is an earned exception: My wife had the oil changed at Oil Changers (last time, for sure). An hour later, while at the airport, the car sputtered and failed. A night traffic mess. Rob Lucas at A+ diagnosed the problem (hose not reconnected); fixed it; insisted on a test drive; and would not take a penny! Won my business. Go there.

Thank you for taking the time to write the review Paul!! It's silly but our oil change prices are usually less than the quick lube places. - We look forward to helping you and your wife in the future!

- A+ Japanese Auto Repair, Inc.
5
A+ Japanese Auto Repair, Inc.

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5
demandforce
A+ Japanese Auto Repair, Inc.

Justin did an excellent job of keeping me updated on the issues with my auto and the required repairs .He provided detailed explanations of the issues and even sent pictures.A true auto expert and customer service leader. I would highly recommend Justin and the professionals at A+!

A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.