San Carlos Auto Repair

Treated very kindly, and timely, Got a ride to work, and an offer to be picked up. Was called with estimate for work that needed to be done same day. Parts needed to be ordered so I am scheduled to come back.

I have been using A+ for more than 3 years now and have found them to be fair, knowledgable and professional. My 9 year old car is in top condition thanks to them. The other reviewers do a great job describing this business, employees and owners. You will not be disappointed.

Excellent work

This is a special mention for the terrific care that Rob provided my Mom & her friend, who were on a road trip and passing through the Bay Area in April. They needed an oil change on their VW Jetta so I called Rob, inquiring about a garage that could do an oil change on a European car model. He actually suggested we bring the Jetta in and they could help. And they did!

This is a special mention for the terrific care that Rob provided my Mom & her friend, who were on a road trip and passing through the Bay Area in April. They needed an oil change on their VW Jetta so I called Rob, inquiring about a garage that could do an oil change on a European car model. He actually suggested we bring the Jetta in and they could help. And they did! Rob carefully noted all the specifics about the oil change that Mom's friend wanted him to know and he made sure his team carried through on everything exactly right. And to top it off, the car was ready on time and gleaming clean in the sun! Thank you so much for a job well done!

I drive an older Celica but with A+ it is in good hands. They are thorough in their efforts and are clear in explaining the work performed. They also are helpful in explaining possible future work that may need to be done which helps me plan. The staff is courteous and responsive.

First class operation. Honest and knowledgable. Ask for Kory.

Amazing customer service. Friendly, knowledgable service advisor who reviewed all proposed fixes with me, and created a plan in case I wanted to do the repairs in stages. He followed up every day with me on progress, arranged transpor to and from the train station and was very flexible about when I could pick the car up. Everything was done around my schedule.The repairs were first rate and done in less than three business days. My car drives like it did the day I got it (110k miles ago). I d totally recommend this place to any Lexus owner.

Rob, and everyone at A+, were more than helpful with the service to my car. It may be too soon to make a judgement call on repair work done to my brakes, but so far so good.

I appreciated Steve and the team's polite and patient interaction and work on my car. They really looked out for my best interest by getting additional info. from the manufacturer and trying to minimize the cost to me. The office is very neat and efficient. The shuttle service was great!