San Carlos Auto Repair

An "A+" in customer service in satisfaction ! .

everything done correctly and on schedule

I went to check it out and try them since the Sevim brothers are cruiser heads just like me. The shop was very clean and staff very professional, Rob the adviser was great, even showed me the old fluid from my tranny. I will go back and give them more business in the future.

Eric the owner of A+ Japanese Auto Repair is a great guy. Always friendly and in tune with giving the highest level of customer service. I recommend his company highly.

When buying a used Prius, I decided to try A+ for service after seeing their plug-in-Prius that they modified themselves many years before Toyota offered to sell one, and after seeing all the favorable Yelp reviews. I'm very happy that I did. My experience with A+ has been fabulous so far. They did a pre-purchase, bumper to bumper exam of the car and gave me a report so I could decide if the car was worth buying for the asking price. A+ found three things that needed work. I was able to use that info in the price negotiation and could then be confident that other key aspects of the car were in good shape and the car was safe. After buying the car I had them fix the three items. Through both processes I found them extremely professional, with clear, proactive communication about everything they were doing. They laid out the choices and the pros and cons of ever questions very effectively and have been better at following up with my by phone and sometimes even email with the status of the work. I'm very happy to have found A+ and look forward to having my Prius serviced there for years to come.

Very well run auto shop business. The staff was so knowledgeable and very helpful. I brought a Camry in before I bought it and A+ gave me professional service and an education on my new car! I plan to go to A+ for all my repairs and maintenance.

When buying a used Prius, I decided to try A+ for service after seeing their plug-in-Prius that they modified themselves many years before Toyota offered to sell one, and after seeing all the favorable Yelp reviews. I'm very happy that I did. My experience with A+ has been fabulous so far. They did a pre-purchase, bumper to bumper exam of the car and gave me a report so I could decide if the car was worth buying for the asking price. A+ found three things that needed work. I was able to use that info in the price negotiation and could then be confident that other key aspects of the car were in good shape and the car was safe. After buying the car I had them fix the three items. Through both processes I found them extremely professional, with clear, proactive communication about everything they were doing. They laid out the choices and the pros and cons of ever questions very effectively and have been better at following up with my by phone and sometimes even email with the status of the work. I'm very happy to have found A+ and look forward to having my Prius serviced there for years to come.

This place is great! So great in fact, that I have been traveling all the way from Marin county for the past 3 years to take both of my vehicles here. Really trust-worthy mechanics and Rob is so very helpful.

Came in to get a transmission flush on a Monday morning. I anticipated my car being there for most of the day. I asked Cory if it would be possible to have car ready by 1pm as I had a work appointment. They were able to do one better. They provided the transmission service within an hour!!! No shuttle service to and from work, I was able to sit and wait! That was a pleasant surprise, especially on a Monday morning. Thanks again A+!

This place is great! So great in fact, that I have been traveling all the way from Marin county for the past 3 years to take both of my vehicles here. Really trust-worthy mechanics and Rob is so very helpful.There is a new service advisor, Kory, that I have unfortunately not always had the best experience with. Where Rob will let you know before hand what everything will cost, from parts to labor, Kory on the other hand does not. I've had him quote one price for something and show up and that something was much more money than he said. I've also dropped my car off after hours and filled out the drop envelope with exactly what I wanted done and when I called the next morning to check on my car, he tried doing more work that what I had requested and seemed to completely disregard my wishes. Very frustrating.However, the service here is fantastic! But Kory...not so much.