San Carlos Auto Repair

This is a special mention for the terrific care that Rob provided my Mom & her friend, who were on a road trip and passing through the Bay Area in April. They needed an oil change on their VW Jetta so I called Rob, inquiring about a garage that could do an oil change on a European car model. He actually suggested we bring the Jetta in and they could help. And they did! Rob carefully noted all the specifics about the oil change that Mom's friend wanted him to know and he made sure his team carried through on everything exactly right. And to top it off, the car was ready on time and gleaming clean in the sun! Thank you so much for a job well done!

I drive an older Celica but with A+ it is in good hands. They are thorough in their efforts and are clear in explaining the work performed. They also are helpful in explaining possible future work that may need to be done which helps me plan. The staff is courteous and responsive.

First class operation. Honest and knowledgable. Ask for Kory.

Amazing customer service. Friendly, knowledgable service advisor who reviewed all proposed fixes with me, and created a plan in case I wanted to do the repairs in stages. He followed up every day with me on progress, arranged transpor to and from the train station and was very flexible about when I could pick the car up. Everything was done around my schedule.The repairs were first rate and done in less than three business days. My car drives like it did the day I got it (110k miles ago). I d totally recommend this place to any Lexus owner.

Rob, and everyone at A+, were more than helpful with the service to my car. It may be too soon to make a judgement call on repair work done to my brakes, but so far so good.

I appreciated Steve and the team's polite and patient interaction and work on my car. They really looked out for my best interest by getting additional info. from the manufacturer and trying to minimize the cost to me. The office is very neat and efficient. The shuttle service was great!

I went to A+ because my friend at work recommended them and they are very close to where I work. The work they did was very good but also they wanted me to be happy with my visit. I did have a question regarding my bill but they took the time and adjusted some things to make sure I was happy....not to many places will do that. I would recommend them.John

I have been taking my car to A+ Japanese for several years now. I brought my car in for a routine checkup and they discovered several things that needed attention. I left with a bill much larger than I had expected, but my car is driving like a dream!! I am grateful for the thoroughness and care that everyone at A+ Japanese takes in maintaining my car.

I am a first time customer and was very pleased with their service. They were there for me and not themselves and made every effort not to charge me for any unnecessary work. I highly recommend them.

I have been back to A+ Japanese a few times over the last year - check engine light, broken wiper, transmission & brake flush. Can't say enough about their customer service. I worked most recently with Kory Stendell who was super friendly and communicated really well during each repair updating me on the status along the way. All repairs were completed to my satisfaction and in a timely matter. I should also mention that I moved to Oregon in Nov 2012 but always aim to bring my car by A+ Japanese when I am in town to get any necessary service done.