San Carlos Auto Repair

Excellent service always. Customer service is always attentive and any work to be done on car is fully explained. Invoices and work orders provided are details so you know exactly what was done with your car. Recommendations for work to be done is also accompanied by pictures so you know what the issue(s) might be. I highly recommend A+ Japanese Auto Repair!!

They charged me> $400 for diagnosing check engine light plus compression check. Turned out, there was a white smoke coming from exhaust. Do you really need to charge a customer that much knowing that the engine is dead? Update. My broken car disappeared from the premises. Yep. Just like that. I gave Naem the title (not signed) and asked to let me know whether we should donate or sell the car. I was fine either way. I wanted to come when they decided what is best, sign the title, get some personal belonging (CDs, coins, tools etc) from the car and get a receipt. When I followed up, turned out they have NEITHER my car NO title. Also no receipt and no record of what happened to the car. Naem said it is my fault that I didn't stay in touch and haven't been following up. This is no joke.

They do consistently correct repairs with the highest level of customer service. The free ride to work is helpful too. They take time to answer questions in language that I can understand. I wish I could find people to repair my house as well as A plus repairs cars.

Very knowledgeable, courteous and efficient. I go all the way from Hayward to get my car fix here.

Super great customer service and auto maintenance and repair services. We take our car here regularly for maintenance. One time they needed to keep the car overnight and even provided us a loaner car from Enterprise. They also provided a great referral for us for our other vehicles and were honest that another repair shop would take better care of our European car.

The guys here are all super friendly, honest, and service oriented. Dropped off car for punctured tire and it was quick and efficient.

You're in excellent hands with A+! I can't begin to say enough about how much I like and appreciate the service and quality of A+. They are tops in my book, always thinking of my needs and taking care of all details. There is absolutely no comparison with the service offered by the dealer who sold me my car; A+ is tops.

I have been a customer of A+ for about 15 years. I have always been more than delighted with their excellent work and great customer care. The fact is, they just get better and better. In every respect, they are an outstanding company and I can't imagine going anywhere else. Thank you to the whole team!

Call me strange. I have been literally thinking about writing this review since the day I retrieved my car in early July. I normally go to Firestone to do maintenance on my car however this time since I was staying in that area so I decided to give it a try. Justin was wonderful, he made everything really clear although half of the time I did not understand the vocabs for car parts, I mean I dont even know all the parts of my body, but I appreciate of him guiding through the whole process of fixing my car. Everything was great until 7/5 when I got my car back. I dont have whole lot of experiences of repairing my car so I might be wrong. Usually the mirrors wont be adjusted or the floor wont be all dusty (I just sorta vacuumed it before too) after I get my car back but this time although my car is all fixed, the angle of my side view mirrors was completely changed and it was my fault for not checking before I go out but I was really panicking for a moment! And after a few days I found out that they replaced my license plate frame to the one that has their shop's name on it and just put my old ones in my trunk. I didnt notice that until later since I usually dont stare at my own license plate. but regardless of what I said, Justin and other parts of the service was incredibly awesome.