San Carlos Auto Repair

As always I was pleased with the thorough service, high level of communication and details about what was found / fixed. These guys never fail! I have been a very satisfied client for years. Highly recommend the shop to all.

Once of the most well run shops I have ever seen. Fair pricing, very skilled mechanics, and great service. They really know how to run a business that puts customers first.

Once of the most well run shops I have ever seen.  Fair pricing, very skilled mechanics, and great service.  They really know how to run a business that puts customers first.

Excellent service. Extraordinarily friendly. Just needed a simple oil change. Done. Bam. Thanks!

Excellent service. Extraordinarily friendly.

Just needed a simple oil change. Done. Bam. Thanks!

Excellent service, workmanship and professionalism. Would recommend without qualifications.

The combination of honesty and experience with repairs, and attention to detail and building trust with amazing customer service, will have me coming back anytime my car has a need. I was referred by two people who have been going here for years, and I couldn't be happier. Prices and timeline were fair both times I went in. I might not "look" the part, but I come from a background of people who work on and race cars and snowmobiles, so I have a small knack for what might be wrong and how much it should cost - always felt great at A+.

The combination of honesty and experience with repairs, and attention to detail and building trust with amazing customer service, will have me coming back anytime my car has a need.  I was referred by two people who have been going here for years, and I couldn't be happier.  Prices and timeline were fair both times I went in.  I might not "look" the part, but I come from a background of people who work on and race cars and snowmobiles, so I have a small knack for what might be wrong and how much it should cost - always felt great at A+.

I came across A+ Japanese Auto Repair by complete accident (almost literally). I hit a massive pothole on 101 early one rainy morning and the air pressure sensor went off on my jetta. I limped off the freeway and to a nearby gas station. In the early morning darkness (plus chilly rain) I attempted to add air to my tire (hoping I could make it to work and then call AAA). This was not working so I looked up near by auto repair places hoping to avoid having to be towed (my tires are run flats otherwise towing would have been the only option). It was amazingly lucky that I was super close to A+ Japanese Auto Repair. I pulled up a few minutes before they were scheduled to open but I could see people in the office. I walked in and asked that even though my car was not Japanese, would they please be able to change/fix my flat tire? They were all helpful and I was soon being check in by Justin. He was super duper nice and explained everything that was happening to my car. Turns out it was more serious than a flat, the wheel/rim was majorly bent. Then Justin offered to let me use one of their shop cars for the rest of the day, and beyond if my car wasn't fixed. I was in shock; it was so nice of them/him. I ended up driving their Prius around over the weekend and partway through the next week. It was a lifesaver! Justin made sure to provide detailed updates about their progress and even would make two calls each update so that my husband would hear first hand and not have to suffer through my attempts to explain the details. He sourced the parts needed, which being for a VW rather than a Japanese make was probably more work than usual and made sure my car was repaired quickly and safely. I highly recommend this shop and especially Justin, who made crummy situation so much better. Thank you!

I couldn't be more impressed with A+ Japanese Auto repair. From start to finish they treated me with such kindness and efficiency that I couldn't believe I hadn't come here sooner. I am so grateful for the work they did on my car and would recommend them to anyone!