Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
yelp
A+ Japanese Auto Repair, Inc.

This time I used A+ for pre-purchase inspection and thanks to Naeem and the other guys they stopped me before buying this car since car has front suspension problems and if I bought it without showing them that might cost us as much as car's purchase price. Thanks Naeem and guys. So if you are in doubt before you buy this service might saves you a lot of $$$$$$.

Thank you again Mr. Elgin for giving A+ an opportunity to service your vehicle and experience how different we are from the dealership. I look forward to keeping your vehicle safe for your family in years to come. Naeem Subedar - Service Consultant

- A+ Japanese Auto Repair, Inc.
5
A+ Japanese Auto Repair, Inc.

Recently my car was hit by a deer. I thought the damage small and took it to A Plus hoping they could order and install a few pieces. Service manager Rob Lucas felt it needed work at a body shop. I had a less then satisfying episode with my old car and an insurance recommended shop and asked if he had a shop he would trust. Not only did Rob know a shop, he acted as liaison between the body shop, a rental car company, my insurance (I had a failed attempt at getting an adjuster to make a reasonable appointment time) and me. I received pictures and texts about progress and immediate returns to questions. All of this and A Plus did not even do the work. Ten plus years of large and small mechanical repairs at this shop built a lot of trust and appreciation with me. I cannot think of another shop I would ever recommend. A Plus and Rob are a rare find.

5
A+ Japanese Auto Repair, Inc.

These guys are the best at what they do. Totally reliable and professional. Doesnt get any better!

5
yelp
A+ Japanese Auto Repair, Inc.

I have nothing but good things to say about Justin and the A+ team. Justin made the process easy, quick, and honest. - they quoted me a fair amount and that is what I ended up paying- they picked up the phone when I called with questions and then answered them!- they were FAST, my car was towed in over a holiday weekend and I was able to pick it up by Tuesday evening- my car runs perfectly nowGreat customer service and they do good work. I'll bring the rest of my families cars here if/when they have problems.

4
yelp
A+ Japanese Auto Repair, Inc.

Let me start out by saying, that the one thing I hate the most is going to auto mechanics. Unless you are really clued in on cars, you will get ripped off. I read a lot of reviews on Yelp, on a number of auto shops for Japanese cars. I went to A+ with a lot of trepidation. The Service at A+ is fab! Justin, who we dealt with, was excellent to deal with.A year ago, I had gone to the Lexus (Putnam, San Carlos) dealership, to fix my headlights and my rear parking sensors. They could not fix the lights ("oh it works"), and for the sensors they said the damages would be

5
yelp
A+ Japanese Auto Repair, Inc.

These guys are great. I started taking my 2010 Nissan Murano to them back in early 2015, when a routine trip to the dealer found a head gasket leak. That's bad! And my car had not even 90k miles on it yet. They wanted me to go ahead and fix it right then for $5,000. Second opinion please! I found these guys on Yelp and sure enough, they did see the leak but said it wasn't something I need to fix right now and we would keep an eye on it....plus I had not experienced any problems or symptoms. They also advised that it honestly would not be worth it to repair considering the amount of work it would be to drop the engine and replace and advised me replacing the car would work better. So we kept an eye on it until end of 2015, when the leak became more active. TIme to trade! I still have an older Honda my daughter uses so I will bring to them whenever I can until my 3 year free maintenance agreement expires on my new car :) Just had them replace the water pump and price was pretty reasonable. They realized would not be done in one day and set me right up with a rental car, super easy. Car was ready the next day. I also like that they will call an Uber for me to take me to work AND to pick me up to get back for my car. That has always been the hard part, getting back to pick up my car. These guys are super nice, very straightforward and will never try to push a service on you...plus, they send you pictures of the issues as they are fixing. Can't get more straightforward then that. Go see them, you'll be happy you did...and so will your car! :)

5
Yelp
A+ Japanese Auto Repair, Inc.

I went in thinking that my under engine cover would need to be replaced for my Prius (per the dealer). After Justin and his team looked at, they were able to repair the torn cover without needing to replace it which would have cost $$$. Within a couple hours, Justin gave me a call to let me know the status and inform me of the good news and I was back on the road! A+ Japanese is the place to go for honest service!

5
yelp
A+ Japanese Auto Repair, Inc.

What I really want is a car geek. I want someone who is just obsessed and super-enthused about the tiniest details of my car, and gives me complete peace of mind that they love what they do... The rest of the work takes care of itself, in my estimation.Not to get on the soapbox here but, yeah, that was A+ for me. Fantastic stuff. Get your car there now.

5
yelp
A+ Japanese Auto Repair, Inc.

Wow!!!! I work in a hospitality industry and these guys blew me away with there service. Very satisfied with their work.

5
Yelp
A+ Japanese Auto Repair, Inc.

Excellent service. So nice. So friendly. Very experienced. Really great customer customer service. Really accommodating. Would highly recommend to all other people. Highly motivated and cares about others

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