Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
yelp
A+ Japanese Auto Repair, Inc.

Long delay in writing this, but I got my car suspension, break fluid and ventilation updated. Around $900. I happened to choose the one day in the entire week that all the heavens let loose, but managed to get to work within half an hour thanks to the Uber service. I then proceeded to leave my cell phone in the Uber car. Contacted, A+ again, they got in contact with the driver, and he returned my phone (and proceeded to not-so-subtlety push me to give him a $20 inconvenience fee, but that's a story involving Uber...not that big of a fun, not the place here...). Anyways again Rob was professional, courteous and cheerful. The only thing seems to be the 5:00 closing time is pretty hard, though I managed to get my car back in time.Anyways they also replaced my hubcap as they had offered to do so above. That was really nice. The people who work there are quite professional, drive the car straight to you, offer coffee when they see you waiting, watch for incoming vehicles while you attempt to pull out. Very impressive service.

Wayne H Response: We work for You!. I personally appreciate that you understand how we care about our clients and our clients vehicles. You had great questions about the findings and recommended repairs. I find that is awesome that you are as interested about your vehicle as we are. I will contact you when your hub cap arrives. Rob Lucas- Senior Service Consultant 650-595-2277 aplusjapaneseautorepair.

- A+ Japanese Auto Repair, Inc.
5
yelp
A+ Japanese Auto Repair, Inc.

I had problems for my car and sent it to mechanic but they would like to send me to A+ for specialist for Japanese car. (My car is Toyota.) I knew that the place is there a long time but I've never been there. The parson who take care of me, he is very good and took care of my car. I might to change all repair for my car to here. thank you.

Hello Marie! Thank you for allowing us to help you with your Toyota! It was great to meet you, and I look forward to working with you for your next vehicle service! Your Service Advisor, Justin Mills 650-595-2277 aplusjapaneseautorepair.

- A+ Japanese Auto Repair, Inc.
5
yelp
A+ Japanese Auto Repair, Inc.

Took one car in for the fall service special. I have another to bring in this week. I am a happy client since 2006.

Brent, thank you once again for a great review of our business. We truly appreciate having you as a client and our very happy that you are pleased with our service. We will see you and your Lexus for its next scheduled maintenance. Thank you again.

- A+ Japanese Auto Repair, Inc.
5
Yelp
A+ Japanese Auto Repair, Inc.

Was in the middle of a terrible experience at Town Mazda and these guys really bailed me out. Did a radiator replacement on my 2010 Mazda 6 for less than half of what the dealer was trying to charge me for in one day. Communication was really great with good updates on status. Bill came in exactly what they said. Can't say enough good things about how Justin Mills and A+ Japanese took care of me and my car.

5
yelp
A+ Japanese Auto Repair, Inc.

Sincere, quality work, reasonably priced, willing to work with you to find the best solution to fix your vehicle

5
yelp
A+ Japanese Auto Repair, Inc.

They were very courteous and took the time to explain everything clearly ensuring I understood everything they were doing and why. The front office is very polite and organized. They have gone out of their way to make sure I was happy. After the initial quote they were looking for ways to save me money without compromising their work or safety. My coworkers and I have taken our vehicles here for several years and are very satisfied.

5
yelp
A+ Japanese Auto Repair, Inc.

Omg Rob is a superhero he just saved me money with his honesty and superb customer service. If u need an oil change or any car service - check out this amazing shop! It'll be worth ur time!

Thank You for the Amazing Review. I know San Diego is a long way from home. I appreciate you allowing me to help you out. Have a Great time with your Grandmother. Even after you head home remember if you ever have any car questions I am hear for you. Rob Lucas- Senior Service Consultant 650-595-2277 aplusjapaneseautorepair.

- A+ Japanese Auto Repair, Inc.
5
yelp
A+ Japanese Auto Repair, Inc.

I dropped my 07 Mazdaspeed 3 off here to have the dreaded VVT Actuator replacement done. A few hours after I dropped the car off, Naeem called me back to tell me that they couldn't do the repair, as it had to be done by a Mazda dealer. Not only did Naeem call the Mazda dealer to set up an appointment for me (and offer to drop my car off), they didn't charge me a dime for the rental loaner or the diagnostics performed on the car. I'll definitely be taking my Mazda back for regular oil changes and maintenance - it's nice to find a mechanic that values relationships and custom service over straight revenue.

5
yelp
A+ Japanese Auto Repair, Inc.

We were interested in a used MDX we found online and my wife brought it in to A+ for a pre-purchase inspection (we had a 10 day trial with the car). Naeem was our advisor and was extremely helpful. The car checked out nicely save a dirty air filter, which we had them replace. They emailed us a copy of the inspection report as well as pictures of the old filter. Since the inspection and the filter replacement occurred late in the day, Naeem offered to send an Uber for my wife first thing the next morning to take her to A+. Overall very satisfied with our experience here, most especially the customer service and staff.

5
yelp
A+ Japanese Auto Repair, Inc.

Awesome! Was able to get my headlights fixed immediately, very fast and excellent service. Glad to have found a great place close by. Thank you! Many thanks and very much appreciated.

It was a pleasure meeting you Janelle! Safety is always our number one motto here at A+. I really would've hate to see you keep driving with your high beams on / no low beams and without a tail light. I look forward to working with you again in the future. Welcome to the A+ Japanese Auto Repair family! Your Service Consultant Naeem Subedar 650-595-2277aplusjapaneseautorepair.

- A+ Japanese Auto Repair, Inc.
A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.