San Carlos Auto Repair


3775 reviews
(650) 946-1856

2yr / 24,000 mile warranty

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Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
yelp
A+ Japanese Auto Repair, Inc.

Very professional, comprehensive and friendly. Make your auto repair experience a pleasant one.Justin is amazing , knowledgeable and overall patiently explains everything. Keeps it simple and no pressure whatsoever .Definitely coming back...

Thank you so much for the kind words, John! I really do appreciate you, and the time you took to write this review. While I appreciate the praise, I have to give credit to our entire team, here at A+ Japanese. We all work hard to make your experience as smooth and pleasant as possible! Thank you again, and I look forward to working with you next time! Your Service Advisor, Justin Mills

- A+ Japanese Auto Repair, Inc.
5
yelp
A+ Japanese Auto Repair, Inc.

No wonder they have this many good reviews. Excellent, fast service and good prices. Thanks Naeem and everyone.

Thank you again Mr. Elgin for giving A+ an opportunity to service your vehicle and experience how different we are from the dealership. I look forward to keeping your vehicle safe for your family in years to come. Naeem Subedar - Service Consultant

- A+ Japanese Auto Repair, Inc.
5
yelp
A+ Japanese Auto Repair, Inc.

Justin is a great service writer, I have to say he really takes pride and follows through every step of the way with any of my mechanical needs. He keeps me posted with a phone call and an email with photos attached throughout the whole inspection to inform me what needs to be replaced before any work is done. He also makes sure that if there is any inconvenience for transportation, that he will have a ride ready to take and bring you back to the shop. Their are a lot of dealerships in the peninsula that don't take pride of their customers the way A+ Japanese Auto Repair does. A+ Japanese Auto Repair and their whole crew always have been extremely friendly and go out of their way for their customers. Friends Don't Let Friends Drive Their Cars To The Dealers!!!! A very true statement that they have written on the board that they truly follow!!!! Thank You Justin and the A+ Team!!!! Definitely!!!! 5 Stars *****

Thank you Sammy; I appreciate that you recognize the Pride that both I, and our team, have for the services we offer, and the care we take of you and your vehicle. We want to exceed any expectations you may have, and make sure you drive away smiling! I look forward to seeing you next time! Your Service Advisor, Justin Mills

- A+ Japanese Auto Repair, Inc.
5
yelp
A+ Japanese Auto Repair, Inc.

Really friendly and efficient service. I was actually surprised at how wonderful they were on the phone as I checked around Yelp for estimates to replace my front brake pads. Naeem was thorough and honest. Their prices were right in line with another highly rated company, but they threw in some extra services at no charge that saved me over $100, and that really made my day. I didn't feel cheated at all (and don't we usually leave auto shops feeling a little robbed?). Even though it is a little far for me, I will definitely go back because it sure beats dealing with the typical service guys that act like you are either an idiot or bothering them. I had to take my 4 yr old son with me and they were super accommodating to him too. Keep in mind this is a really busy industrial area, so no where to hang out while waiting for the service.

It was great to meet you and your son Lisa, I am glad I was able to take care of your Lexus and make it safe for you and your family. Here at A+ the client always comes first. Thank you again for giving us the opportunity! and I look forward seeing you on your next service! Naeem Subedar - Service Consultant

- A+ Japanese Auto Repair, Inc.
5
yelp
A+ Japanese Auto Repair, Inc.

Justin was extremely helpful in addressing my repair immediately. He got everything squared away quickly and for less than the Lexus dealership. Great customer service experience. Another thing I liked was the two year parts guarantee.

Thanks for the review! Quick repairs are nice. Less expensive is better. Standing behind our work for twice as long as the Dealer - that's the best! ;) Thanks for allowing us the opportunity to help you, and I will continue to work hard for you, and anyone you refer to us. See you next time! Your Service Advisor, Justin Mills

- A+ Japanese Auto Repair, Inc.
5
yelp
A+ Japanese Auto Repair, Inc.

Justin has serviced my vehicles for about 10 years now and he has always been extremely professional and honest. I couldn't be happier with having my vehicle serviced at A+ Japanese Auto Repair.I highly recommend bringing your car here!

Sean, thank you, as always, for allowing me the opportunity to help you. I recognize the importance of keeping your Nissan Titan active and getting you to and from different job sites. I will always work hard to make sure your work horse keeps moving, safely and efficiently. See you next time! Your Service Advisor, Justin Mills

- A+ Japanese Auto Repair, Inc.
4
yelp
A+ Japanese Auto Repair, Inc.

Rob is the best!... My car has a problem in the engine, Rob was so honest and professional in determining the problem, and he adviced to follow the best available choices which definitely serving my priorities.

5
yelp
A+ Japanese Auto Repair, Inc.

This is one of the best mechanic shops that I've ever been to. You guys here were very knowledgeable and more than helpful with great deals on on my car service needs. I highly recommend this mechanic shop like I said it's one of the best I've ever been to.

5
DemandForce
A+ Japanese Auto Repair, Inc.

Over the years A+ Japanese has helped us with Infiniti, Honda and even classic Ford vehicles. Their customer service has always been top notch with knowledgeable advisors. Our long term service relationship with Rob Lucas has been second to none even when he has had rare occasion to refer us out to a competitive/dealer shop. Thank you A Plus. The name says it all.Graesson B.

5
yelp
A+ Japanese Auto Repair, Inc.

These guys are amazing and always put the customer first. A few months back they did a bunch of front end work at a great price and in discovering some issues with struts I recently had put in at a tire place, worked with me and the other tire place to get the issue resolved. In addition, I called them the other day to see about having some transmission work done on my Nissan and instead of just doing the work and making a few bucks, Justin did some research, realized my transmission was still under warranty due to Nissan extending the warranties on their CVT's and then contacted a local Nissan dealer to see about getting the work done. My car is currently at Nissan having the transmission replaced under warranty. These guys have a customer for life.

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