San Carlos Auto Repair

Justin and his team go above and beyond to help their customers. To name a few of the things they have done for me and my growing fleet of 85+ vehicles.-Pick up & Drop off of my vehicles, wether by his staff or tow.-Complimentary wiper blades and car wash(inside and out)-Thorough inspections of my fleet-Answering phone calls after hoursIf there is one business in the Peninsula that knows how to take care of the customer, its A+ Japanese Auto Repair. These guys take pride in their work and go above and beyond. Don't make the mistake of taking your car to the typical shady auto shop, take it to A+.

Its hard to a find a repair shop that you can trust wholeheartedly but this is it. They could have scammed me into paying more, but they were honest, upfront and kind enough to even not charge me for a minor part during the repair. Justin is great at treating customers well and would recommend him to anybody. Glad I have found my local go to repair shop...no more dealerships for me. Thanks guys.

When they were finished with the car they dropped my keys in my mailbox because I couldn't get there on time. Great service!

When the economy tanked in 2011 I did my bit and bought an American car. A+ had wonderfully serviced all of my Honda products, and didn't hesitate to service my Chevy. Some clown broke my side view mirror last week, and knowing how busy my life is, Rob suggested we go ahead and service the car while it was in the shop. Though I hadn't detected any problems, I had noticed some "clicking" sounds when it was cold. A+ great techs found several "issues" and Rob called to discuss and get permission to proceed. This morning I couldn't help but notice that my car was driving SO quietly and smoothly - it made me feel complete confidence in my ride! Let's hear it for PREVENTIVE MAINTENANCE and A+ friendly professional service - think fine dining, not a fast food joint!

A+ Japanese Auto Repair is great ;-). I went in for my 15k mile service for my 2013 Impreza Sport. 25% of the dealer price. Great value. What more can I ask for?In addition, I was having oil consumption problems. They told me my car was still under warranty and should go to a Subaru dealer to check it out. Serramonte Subaru did a 1200 mile oil consumption check on my car. Voila, my car was burning oil and now I'm going to get a new engine. Thanks A+ Japanese. You're the greatest

I have been working with Justine from my yellow submarine (Nissan Exterra) to my BMW. He gives excellent service, very accommodating and understanding to your needs. I am never embaraased to recommend A Plus to anyone!

Rob is awesome. I peeled-off part of my front bumper. In a day it was done for a reasonable price. Rob made it seem like a no Brainer. Thank you Rob!

Always EXCELLENT customer service and great work. Would not take my care anyplace else!

My car broke down on 280 South coming from San Francisco. My transmission started slipping and I was forced to pull over onto the shoulder on a Saturday morning. I did a quick yelp search for any repair facilities that can help me in my situation and A+ Japanese had the highest review. I now know why they come highly recommended. I called A+ and Justin was the person that greeted me. I told him the current situation I was in and he was more than happy to help me. He set me up with a tow truck and tow it straight to the shop where it can be diagnosed. When I got to the shop, he made me feel very comfortable and even offered me something to drink. He basically broke down what was going to happen with the diagnostic procedure and gave me plenty of options which was great because I didn't feel pressured to do anything I didn't want to. He was very educational and friendly. Even though I ended up not fixing my car (R.I.P Acura TL), I would without a doubt bring my other cars there for service. I noticed that some people left reviews about A+ charging way too much, and I wanted to put it out there that as someone who has work in the automotive industry (and I still do to this day) that YOU GET WHAT YOU PAY FOR. Some shops are willing to do it for cheap, but it doesn't mean it will be done better. It's only cheap if you get the repair done once, but if you have to shell out the money twice, it's no longer cheap.

Justin took care of my car repair, the guy is extremely professional and their customer service is clearly above average. I would recommend their shop to anyone in the area and will definitely bring my car back to service with them. Thanks Justin, my Toyota is running great and I am sure for many miles to go.