San Carlos Auto Repair

I take my car to A+ Japanese Auto for all service needs. Justin Miles is great at explaining the issues and what the recommended fixes are. My car has had numerous service needs since I first dropped it off a few months ago, but Justin and everyone else at A+ Japanese have been very kind and understanding about how I have been feeling about my repeated visits to the shop. You couldn't find a better place to take your car for service and to be helped in every way possible. They coordinate with the manufacturer and extended warranties when needed which is very helpful to the customer. Thank you Justin for all the dedication on resolving the issues with my Maxima and of course, to everyone at A+ Japanese!

If you are anywhere on the Peninsula, A+ Japanese is where you should be taking your car! They are amazing at honestly assessing the problem and getting you back on the road as quickly as possible. When my 13 yr old Ford reached the end of it's life, they checked out a used car I was looking at and helped me find a better, more reliable option. My service rep (Naeem) is always super friendly and helpful...I trust A+ completely!

One of the best auto repair shops I have been to in my 18 years of driving. Justin was excellent and took the time to answer my never ending questions even though it was a very busy day. The shuttle service was immediate and very polite. I will definitely come back.

My car was towed to A+ on a Friday night. I left my keys in the drop box. I was hopeful they would have time on Saturday to look at my car but understood they likely were booked. Naeem called me by 7:30am to inform me they had my car and asked some questions. I explained the electrical in my car went out and that the tow truck driver thought I needed a new starter. He informed they might not get to my car until Monday which I was ok with. Less than an hour Naeem called me back and they were working on my car. By 10:30am I was picking my car up! The guys at A+ diagnosed and solved the problem quickly and efficiently. I ended up not needing a new starter. My car charger blew the fuse to my starter! It has been several weeks and the problem hasn't returned.Naeem is professional, courteous and provides excellent customer service. I have referred A+ to several people and will definitely be back for future car issues. Thank you Naeem and A+!

There is no better place for car repair than A+. The knowledge, service, communication, friendliness and smiles are what makes this shop truly an A+ place. The team will do anything in their power to help diagnose and fix any problem your vehicle may have. Being someone who did not know a whole lot about cars, they taught me so much in ways that weren't just spoken in car mumbo-jumbo, which made it much easier for me to understand what was happening to my car, and how they were going to fix it. Having that understanding of what was going on, just makes you much more confident in the people helping fix and solve the problem, and doesn't make you feel like you are getting screwed over by another repair shop. A+ are the honest fellows and gals. I wouldn't go anywhere else. Thank you!- a Forever client

Totally, totally, unexpectedly awesome!I brought my Nissan Murano here when the engine light came on. I also had some regular maintenance and wanted a new key cut (its got a chip in it and can't just be copied at the hardware store). After getting the estimate on the engine work, i decided to forego the key to keep costs down.A+ did something really excellent: They gave me the new key anyway!Service went well too. I am a happy customer and will take my vehicle there again if needed.

These guys were great, especially Justin, very helpful and straight forward . I rarely write reviews so believe me when I say if you are looking for a solid team to work on your car go to A+!!

Excellent repair shop for Japanese cars. After conveniently chatting on-line from their website with Naeem about replacing a cracked rear tail-light lens and a cracked rim, I thought the price was reasonable and had the work done. It took longer (the whole day) than I thought it would but we didn't need the car that day so that was OK. Additionally they buffed out a cloudy head-light lens at N/C.

We bring both of our cars to this place for many years. These guys are nothing but professional and taking a good care of our cars and us. Thank you, Justin, for going far and beyond to help my family during last 2 days. Despite your and your team over busy schedule, you were able to provide so needed emergency help when we needed it! Thank you again!

I recently had a car emergency on a 3 day weekend. They worked me in at the very last minute, made sure I had the car back at the end of the day so I could go to work the next morning. They were practically running between cars to get to everyone. These guys are smart, good at their jobs and thorough. I can say nothing but positive things about them the last 7-8 years I have been going there. Most people are stressed and upset over car issues and they are always professional and helpful.