San Carlos Auto Repair

The A+ Japanese Auto team worked its magic to put back my 255,000-mile Honda after I rammed it into a curb with such force that the driver's airbag deployed. But the team found that it was A-OK and could be safely driven. Hats off, again, to a superb repair job!

My car was misfiring at high speeds and felt very unsafe to drive. After taking it to two other repair shops, they couldn't assess the exact problem, or thought it was the ignition coils but everything seemed fine. When all hope was lost we looked for one more shop.

My car was misfiring at high speeds and felt very unsafe to drive. After taking it to two other repair shops, they couldn't assess the exact problem, or thought it was the ignition coils but everything seemed fine. When all hope was lost we looked for one more shop. Instead of replacing all coils and spark plugs (which the other shops suggested), A+ Japanese actually took the time and extra effort to test all the ignition coils and deduced that a previous shop had used an after-market coil that was a bit too long to function correctly. Thanks A+ for the courteous treatment and quality work. Car drives better than ever!

Professional service at the office. Deliver on their promise and only charges you for work they do. Very refreshing!

Another Good experience = Another Good review. Thank you for the service. Keep up the Good work.

I took the Prius that I planned to purchase from my brother to A+ Japanese Auto Repair to see if there were any "gotchas" with the vehicle before concluding the deal.

A+ did a great job at finding the problem with my Mazda 6 engine misfiring. Learned you have to use OEM coils on this engine, especially on the 1-3 side because of design. Great place to do business

I brought my car in for what I thought was a simple fix - but after the crew checked out my vehicle there were some issues that needed immediate attention. I was called promptly, the issues were explained and pictures were sent to me showing me where the work needed to be done.

I took the Prius that I planned to purchase from my brother to A+ Japanese Auto Repair to see if there were any "gotchas" with the vehicle before concluding the deal.Eric, Rob, and his team crack-jack mechanics gave me a full report. I needed a bit more TLC purchases to make the car safe, and Rob assisted in helping me connect with a trusted body shop to get it looking pretty spiffy. I am now the proud owner of a well-maintained Prius!

These guys have earned a customer for life... Their service is top notch not only in terms of the work that they do, but also the way that it's presented. First off, they communicate really really well. While I had my Landcruiser in their shop recently I got no less than 3 phone calls and 3 emails to send me pictures of their work, discuss different options, update me as to the progress etc. They're also upfront about pricing. They gave it to me straight up when I was getting the estimate, and the price I ended up paying was actually less than quoted. Lastly, they stand by their work and more. I had a front end axl service performed and after getting home I noticed a leak coming from behind one of the wheels. I called them up, brought the truck in and they discovered that there was a faulty seal. In my situation, I had brought them in parts I had purchased and as a result there was some confusion as to whether or not a particular seal was replaced or not. We probably could have investigated it and determined whether or not the seal was replaced or not, whether it was a part I provided or not, but without hesitation they immediately offered to replace it free of charge. Any past mechanic I've been to would have either blamed the part I had brought in as faulty, assumed it wasn't replaced because it wasn't part of the service or at the very least investigated the matter to see who should be paying for the parts and labor. Not these guys. They replace the axle seal parts and labor at their cost in the amount of over $500. WOW. As I said before, they've earned a customer for life and you can bet I'll be telling all my friends and family. Thanks Rob and Eric for being in business and doing what you do!