San Carlos Auto Repair


3745 reviews
(650) 946-1856

2yr / 24,000 mile warranty

Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Google
A+ Japanese Auto Repair, Inc.

I had a lingering and reoccurring coolant leak issue that my previous shop was not able to properly diagnose and had resorted to recommending a compression test followed by a Head Gasket replacement. The A+ team listened to all of the vehicle's history and came up with plan to run a few cheap but effective diagnostics to rule out the head gaskets, replace a few higher risk, but lower cost parts and eventually traced it back to a faulty water pump (installed by another shop). Pricing throughout was consistently lower than my previous shop and the team was always willing to walk me through the mechanics of issues and fixes.

Thank you for trusting A+ Japanese Auto Repair with your vehicle, Joe. I'm glad to hear our team was able to properly diagnose the issue and provide a resolution that works for you. We appreciate your business and look forward to servicing your vehicle again in the future. All the best, Eric - Co-Owner (650)595-2277 http://www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Excellent work, great communication.

Hi, Zachary! Thanks for the thoughtful review of our business, and for taking the time out of your day to share your experience with everyone! Let us know when we can help in the future, and we are there for you! Have a great holiday! All the best, Eric - Co-Owner (650)595-2277 http://www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Thank you so much for the five-star review, and for taking the time to rate A+ Japanese Auto Repair! Have a great Holiday! All the best, Eric - Co-Owner (650)595-2277 http://www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
4
Google
A+ Japanese Auto Repair, Inc.

A+ was very professional, solving a very difficult computer problem that stumped a local mechanic. I would have hoped to talk to Justin when I picked the car up, but was told grab the keys and go. Also, they assume everyone has a smart phone.

Hi, John! Thank you for taking the time to share your story, and we appreciate the opportunity to bring this complex computer problem to a close for you! We offer smartphone updates as a way to give our clients more control over their auto repair experience and provide the maximum amount of information & confidence in our care. That being said, we are always available to go over the details in person or over a telephone call. If you would like to speak to Justin, please don't hesitate to reach out; we would love to address any additional questions you have! See you next time! All the best, Eric - Co-Owner (650)595-2277 http://www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

My 2007 Prius had a problem signal (red triangle with an exclamation came on), Justin was able to get it in, figure out/fix the problem, and found a leaky water pump, and also fixed an engine rattling that had been bothering me for months. I appreciated the quick turnaround and reasonable billing.

Hi, Brian! Signal issues can be tricky; we're glad you chose A+ Japanese Auto Repair to help bring the problem to a close! Looking forward to the next time we can help you with your Prius! Have a great day, Brian! All the best, Eric - Co-Owner (650)595-2277 http://www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

First time customer. Great experience. They were very thorough. I definitely recommend them.

Joan, we are thrilled to have you as part of the A+ Japanese Auto Repair community; welcome! The pleasure is all ours, and please don't hesitate to let us know when we can help you in the future! See you next time! All the best, Eric - Co-Owner (650)595-2277 http://www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

The service at A+ Japanese is great! They are courteous and professional. Naeem called to give information and let me know when to pick up my car. I appreciate the outstanding service.

Mariann, thank you so much for your awesome testimonial and for being a part of the A+ Japanese Auto Repair community! We want to make your auto repair experience as easy and seamless as possible, and we look forward to helping you in the future! Have a wonderful weekend! All the best, Eric - Co-Owner (650)595-2277 http://www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

A+ crews are very professional and process-oriented. I had a pair of custom fog lights and a hitch receiver installed in two days with scheduled at-home pickup. Justin helped me trace a scratch (I found out that my garage door handle caused it) with a photo they took before the pickup. Great people and craft! Will return in the future.

Kailun, great to hear from you! At A+ Japanese Auto Repair, we believe in making auto repair a better experience; from the ground up! We are thrilled to hear that our processes work so well for you, and thank you so much for the five-star review. BTW, great choice with the custom fog lights! See you next time! All the best, Eric - Co-Owner (650)595-2277 http://www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I dropped off my 1990 Miata before I had actually gotten confirmation that they would be able to take a look, but fortunately that was no problem! They spent a few days diagnosing why the car wasn't starting, including some wiring-relayed detective work. The team was pleasant to work with and reasonably priced. I wouldn't hesitate to return if/when the need arises.

Hi, Amanda; great to hear from you! It was a pleasure helping your with your vehicle's wiring issues and getting you back on the road! Thank you for choosing A+ Japanese Auto Repair, and when you need help in the future, we are ready for you! See you next time! All the best, Eric - Co-Owner (650)595-2277 http://www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Hi, Javier! It was a pleasure serving you, and thank you so much for taking the time to leave a five-star rating for A+ Japanese Auto Repair! We hope our processes helped you get back to your day as fast as possible, and we look forward to seeing you next time! All the best, Eric - Co-Owner (650)595-2277 http://www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
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A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.