San Carlos Auto Repair

I've had two amazing experiences here. They re-built the engine on my 2005 Toyota Tacoma (which was a true feat of excellence) a few months ago, and I just had my serpentine belt break on me driving home. I had her towed to A+, and they had the fix done quickly, especially for how busy they are. Naeem has given me his personal number for updates, and I never feel ignored or concerned when they have my truck. I've used their shop car to get to work while they fixed her up. I've never had a better experience with an auto repair place; I feel nothing short of lucky for finding this great San Carlos location. Thank you, Naeem, for your incredible personal service, and to the guys in the shop that clearly know what they're doing. See you again, soon! Hopefully, not too soon... :)

Naeem is one of the best representatives I've ever dealt with at an auto shop. He is efficient, knowledgeable and courteous. I've been going to them for almost 2 years now and most recently my car got broken into. In a moment of despair and anxiety, all I wanted to hear was that someone was gonna take care of me and that's what they did! I didn't have to deal with no glass company, the insurance or payment - Naeem took care of all of it. He even got someone to pick me up for a rental car. Just EXCELLENT WORK!

This is one of the best automotive repair service places in the southern peninsula. I live in Milpitas and I drive all the way to San Carlos because customer service is great as well as the service technician

This facility is doing an outstanding job. I brought one of my cars here twice. In both times, they were professional, knowledgeable, and exceeded my expectations. I was in touch with Naeem who updated me throughout the day and really did a great job in investigating the issue, called the dealership, gave me full information about the situation. He sets the expectations right. He went above and beyond. Well-done and thank you!

Great customer service, from the telephone to picking up my car. and they have a key box so you can drop off your car at night or early morning. This is not the cheapest shop, but they do good work.

My wife has been raving about A+ Japanese Auto for a few years now. She has brought her car here a few times and always been satisfied. So it came time for some work to be done on my car, and was not disappointed. The staff is attentive and Justin is very thorough. He explained all of the recommendations and prioritized them so that I could make decisions on what to attack first. Thank you for such special care!

Great service and caring attitude. You will always get an honest estimate and reasonable prices.

I took my Nissan Pathfinder into A+ Japanese Auto Repair this afternoon after a terrible experience with Nissan of Burlingame this morning. Justin instantly made me feel like a valued customer. Actually, every single person at that shop smiled or acknowledged me when making eye contact. The atmosphere is positive and welcoming. Car repairs can be costly, we all know this, but it is so important to feel confident that you will not be ripped off. I have to say that if you take your car to A+ Japanese Auto Repair, you will be treated like a valued customer and you will get a fair estimate of repairs. I wish I had taken my car there sooner. If you have a fairly extensive repair, they may even be able to get you a loaner vehicle. Obviously, each situation is different, but you can rest assured that you will get a good price and amazing service. Do not hesitate to take your vehicle to A+. Great people and amazing service. You will not regret it.

I took my Nissan Pathfinder into A+ Japanese Auto Repair this afternoon after a terrible experience with Nissan of Burlingame this morning. Justin instantly made me feel like a valued customer. Actually, every single person at that shop smiled or acknowledged me when making eye contact. The atmosphere is positive and welcoming. Car repairs can be costly, we all know this, but it is so important to feel confident that you will not be ripped off. I have to say that if you take your car to A+ Japanese Auto Repair, you will be treated like a valued customer and you will get a fair estimate of repairs. I wish I had taken my car there sooner. If you have a fairly extensive repair, they may even be able to get you a loaner vehicle. Obviously, each situation is different, but you can rest assured that you will get a good price and amazing service. Do not hesitate to take your vehicle to A+. Great people and amazing service. You will not regret it.

These guys truly do stand behind their work. Great shop, with great integrity, which is definitely tough to come by these days.