Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Yelp
A+ Japanese Auto Repair, Inc.

A repeat performance of exceptional technical support and customer experience. As busy as they are, one of the founder/owners said hello by name, asked about my wife's car and ished us a happy holiday. It's simple - this business, the team, is THE benchmark for quality in car service.

5
Yelp
A+ Japanese Auto Repair, Inc.

Had my father's car repaired here after getting bids from other repair shops. They run a very professional run business, with good communication and quality of work.

5
DemandForce
A+ Japanese Auto Repair, Inc.

These guys are over the top awesome. They take care of everything AND do great work.AND they will get you a rentle while they have your car they also have coffee a +. What else can i say...there honest. One suggestion.. Justin your gonna burn yourself out get a trainee.

5
DemandForce
A+ Japanese Auto Repair, Inc.

As always the service was terrific.I had a problem where the car was missing all of a sudden. I drove the car to A+ and they resolved it in a day. very fast and reliable service.

5
Google
A+ Japanese Auto Repair, Inc.

I took my car here for the first time for an oil change and general check up. Justin helped me throughout the process and explained why everything was being done. I really appreciated the explanations as this is my first car. Thank you so much!

Thank you Lea for your terrific review. We take pride in providing our clients with top quality repairs keeping vehicles running smoothly and families safe. On top of that, be able to provide clients with all the information upfront to make an educated decision about their repairs, is what keeps our relationships strong. Thank you again, we look forward to working with you in the future.

- A+ Japanese Auto Repair, Inc.
5
Yelp
A+ Japanese Auto Repair, Inc.

Extremely impressed with the customer service. I brought my 2011 Hyundai Sonata in for a bulb replacement and to remove a wind visor. After only 10 mins they had the car ready to go and to my surprise told me no charge. Definitely will be bringing my car back here for all future repairs.

1
Google
A+ Japanese Auto Repair, Inc.

Too over charge !!!

Hi there. My name is Eric, one of the owners of A+ Japanese Auto Repair in San Carlos. I am sorry you feel that we charged you too much but I would be happy to look into it and see if there is something I can do to help. I am unable to find you in our system with the characters next to your name on the review but if you can message me directly at [email protected] or call my direct line at 650-703-0973 I will be able to help right away. Thank you so much for you time and I look forward to find out what happen. Eric Sevim - Co-Owner. ------- It's been two weeks and I don't think we've been able to connect. Please contact me at your earliest opportunity so I can find out if you are an actual client. If so, I'd like to get to the bottom of what was the charge and why it seemed high? - Many thanks. Eric Sevim | [email protected]

- A+ Japanese Auto Repair, Inc.
5
A+ Japanese Auto Repair, Inc.

A+ is the best shop in the area. I am always thrilled with the service I receive. They go above and beyond to serve their customers. I highly recommend them!!

5
A+ Japanese Auto Repair, Inc.

I have been going to A+ Japanese for the past 12 years I would not take my car anywhere else. The customer service you get from Justin is second to none. Best customer service ever. It's very important that you can trust your mechanic at A+ Japanese & I trust them completely with by car. Best shop ever! Eric and Adam are the best owners!

5
Yelp
A+ Japanese Auto Repair, Inc.

So I have dealt with A+ Japanese auto for a few of my automotive needs and repairs and got nothing but respect and overall kindness, but this one incident in particular blew my mind when it comes to customer service. I had just recently bought all new tires from them 2 weeks prior. As I'm on the freeway my tire explodes due to a screw in the sidewall of the tire. (By the way it's almost 5pm at this time) so I put my spare on and called Japanese auto in a panic because I needed to get to work the next morning extremely early. They were so professional and nice. Not only did they replace my tire for free but they ALSO got me a rental car FREE OF CHARGE so I could get to work the next day. The next day I pulled up to Japanese auto repair with my truck ready to go and someone waiting to take my rental car back. I have never in my life seen such amazing customer service. Forgive my language but this company actually gives a shit about their customers and not just about the money. I highly, HIGHLY recommend using their services you will NOT be disappointed. This is my first yelp review meaning this company impressed me so much that I actually took the time to write this. Thank you so much A+ auto repair. You made my life 100 times easier and you will always be my auto repair service provider.

A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.